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Supply Attendant – TOC

**SIDA REQUIRED** This is for DTW LOCATION. Shift Schedule Required: 1500-2330 (3:00 PM – 11:30 PM) on Sunday – Thursday, with Friday and Saturday off.

As a Supply Attendant, you will have responsibility for carrying out the normal day to day activities associated with the warehousing and distribution of parts in support of maintenance activities. All operational activities will be performed in accordance with FAA, DOT, and Company procedures and policies, some of which include the handling of HAZMAT, maintaining shelf life, static sensitive parts, as well as, other aircraft part requirements. The Supply Attendant is responsible for the effective communication with Materiel Management personnel as well as Maintenance personnel. Further responsibilities include, but are not limited to: Routine duties include, but are not limited to, parts ordering, receiving, binning, shipping, packaging, maintaining inventory control and integrity. Inventory control and integrity includes processing parts changes, managing appropriate inventory levels, managing allocation, and maintaining a neat and orderly operation. Practices safety-conscious behaviors in all operational processes and procedures.

Quals–
(Minimum qualifications) Must currently serve in the role as Supply Attendant or have previous experience Be at least 18 years of age Be able to pass an extensive background check and drug test Be authorized to work in the US Have the ability to work a flexible schedule including weekends and holidays (preferred qualifications) Must be able to work efficiently and be self-motivated with little or no supervision Desired experience in warehousing and parts distribution Knowledge of SAP functionality preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Business Analyst III
Key responsibilities include:

– Coordinating with multiple Detla divisions and the third-party vendor to address system related issues realted to performance, bugs, and related trouble-shooting
– Actively participating in weekly vendor support calls
– Partnering with operational safety leaders to assess and maintain system functionality and relevancy
– Liaising with IT regarding system interfaces (HR and User feeds, Crew feeds, flight information, logbooks, AWS/EDW issues, etc)
– Providing timely responses to internal support requests including:
User role and/or permission modifications, role auto-assignment definitions and rules, user activation/deactivation
– Workflow trouble-shooting, Configuration management (i.e. email templates, site drop down lists, taxonomy)
– System performance or bug support issues
– Effectively communicating system deficiencies and requirements to the third-party vendor
– Reporting and managing manually-assigned roles for employees, partners and vendors, including peridically auditing roles and users to ensure compliance with internal security requirements
– Participating in user testing on new releases as required
– Proactively communicting with the Manager, SMS & ASAP on all system-related issues
– Practice safey concious behaviors in all aspects of operational processes and procedures.

Job Qualifications:
To be successful in this position, the candidate must possess a strong background/experience with:
Computer systems administration
Database usage and administration
Manipulating large data sets
Microsoft Excel and Microsoft Access
Troubleshooting and problem solving technical/systems issues

In addition, the candidate must have:
The ability to understand complex systems and workflows
+ Good verbal and written communication skills
Strong problem-solving skills (ability to navigate and work through many unknowns )
Good project management skills
Curiosity, desire to learn, spirit of continuous improvement
Customer Support attitude:
– Ability to work with ongoing, daily customer issues and requests
– Ability to prioritizing customer response above other job duties same-day response to requests
– Ability to occasionally work at late-night or weekend hours
Self-starter/self-directed capabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Business Analyst III

Support divisional and cross-divisional Safety Risk Management (SRM) activity to ensure all elements are addressed and doumented in accordance with company SMS policy
Lead cross-divisional SRM as needed
Develop, implement and maintain a system to track SRM activity across the company to ensure quality and timeliness of SRM activity as key part of effective risk and change management
Collect, analyze, and present cross-divisional SMS data/trends to SMS leadership
Partner with the Program Manager, SMS and the Manager, Safety Assurance to develop and maintain a Corporate SMS dashboard to monitor the health of SMS
Maintain reporting & presentation materials, including but not limited to MPR, SRT, ISRT
Provide support and training associated with RiskNet
Maintain Corporate SMS Safety Promotion media, including but not limited to the SMS Portal, and ensure all information and links remain current
Collaborate with the Program Manager, SMS to develop, implement, and maintain a system for coordinating and tracking all revisions to the comany SMS Manual (DSMS) and corporate and divisional SMS SOPs
Support Program Manager, SMS in oversight of company’s Hazard Reporting Program by processing reports and assigning to investigators as needed, tracking and presenting data/trends to Corporate SMS leadership
Create and update SMS and ASAP SOPs as necessary
Practice safey concious behaviors in all aspects of operational processes and procedures

Quals–
Sound knowledge of safety management principles and practices are required
Strong analytical skills are required
Previous experience in a safety-related field is required
Bachelors degree or equivalent experience in aviation management, aviation safety or related field
Broad airline operational knowledge
Strong oral and written communication skills as well as the ability to create and deliver professional presentations to large audiences including leadership
Must possess a strong command for company’s core values of honesty, integrity, respect, perseverance, and servant leadership
Must be able to work successfully across business units
Familiarity with Federal Aviation Regulations, specifically 14 CFR 5, (SMS)
Accuracy and thoroughness in performing work assignments
Able to manage project execution and follow up, monitor, and manage information, balance multiple priorities while meeting deadlines and objectives

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Professional Project Manager I

Flight Attendant Hiring Team Evaluator (Contractor) Remote Position

How Youll Help Us Keep Climbing (Overview & Key Responsibilities)

In-Flight Service (IFS) is seeking candidates with past flight attendant experience or an In-Flight Service support role, to support our mission to hire our next generation of flight attendants. This role will support the flight attendant hiring team by evaluating candidates responses to virtual interviews, using structured scoring guidelines. Successful team members will evaluate all candidates consistently, fairly, and inclusively, while maintaining Airline high standards for quality and professionalism.

This position is remote (no travel or onsite work is required) and your work schedule will be flexible within a committed number of hours per day/week. All work will be conducted within a collaborative and supportive team environment.

Summary of Responsibilities

Evaluate candidate responses to virtual (recorded) video interviews:

o Receive a predetermined number of candidate interviews to evaluate per day, to be completed on your own time, provided that all assigned evaluations are submitted prior to the next day

o Access the online interview system to view and complete assigned interview evaluations

o View candidate recorded video responses to structured behavioral interview questions

o Record (type) notes to capture key elements of candidates interview responses

o Assign scores to candidates responses to each question, using a structured (1-5) rating scale and behavioral scoring guidelines

o Review scoring of each candidate for accuracy and completeness, and submit the evaluation

Attend an initial virtual or possible in-person training event to learn best practices for conducting effective and inclusive interview evaluations, followed by on-the-job training before independently evaluating candidates

Attend periodic in-person team scoring calibration workshops and receive periodic individual feedback and coaching on your candidate evaluations

Interact frequently with flight attendant hiring team leaders, coordinators, schedulers, and fellow evaluators to ensure an efficient and effective hiring process

Uphold all Airline hiring policies, confidentiality of sensitive applicant information, and legal compliance guidelines

Quals–
What You Need to Succeed (Minimum Qualifications)

Embraces diverse people, thinking, and styles.

Consistently makes safety and security, of self and others, the priority.

Former employee (Flight Attendant, IFS leader, or HR preferred) in good standing at time of departure from company.

Possesses in-depth knowledge of the Flight Attendant position, including responsibilities, work environment, professional expectations, and standards of behavior. Embraces Airline culture and core values (Rules of the Road).

Possesses basic computer skills (e.g., navigating websites and using web-based apps). Able to consistently access the internet with a strong, stable internet connection.

Able to commit to working between 30-40 hours per week.

What Will Give You a Competitive Edge (Preferred Qualifications)

Previous recruiting, hiring, interviewing, or human resources experience.

Previous Flight Attendant experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Business Analyst ll

The Salesforce Marketing Cloud Administrator will be responsible for the conceptual, logical, and physical design of Marketing Cloud product enhancements, including data transformation, automation, and integration. The administrator will be actively involved in scoping and design sessions with business teams to understand business processes and how to improve them on the Salesforce Marketing Cloud platform. This role will actively lead solution design, guide testing strategy, and ensure quality throughout the product development lifecycle. The administrator should have general experience with Sales Cloud, expert experience with Marketing Cloud, and be apprised of the evolving technology stack of the Salesforce platform to create innovative solutions that meets and enhances business process needs.

Job Description

Strategy & Planning

o Being well versed in the strategic direction set by the Sales Innovation team and ensures that it is implemented in the architecture of Marketing Cloud products

o Collaborate with leaders on development of internal product roadmap to align with overarching Salesforce Platform strategic goals

Development & Delivery

o Design, lead and facilitate workshops with key stakeholders to obtain feedback and transform insights into visions, frameworks, and concepts

o Develop and deliver innovative solutions, including solution concepts, to key decision makers which address their issues and needs to drive business value

o Own capital and operational project management in coordination with internal and external stakeholders ensuring timeline and deliverables are met

Leadership & Training

o Act as a consultant, reviewing solutions built on and/or integrated with Marketing Cloud and recommend improvements

o Act as a release manager, approving configuration and coded items to be deployed on the Salesforce platform

o Promote a spirit of business enablement by training fellow colleagues to utilize Salesforce tools and processes more effectively

Innovation & Professional Development

o Continually keep abreast of emerging and best-in-class user experiences and maintain understanding of the capabilities of the Salesforce platform

o Collaborate with colleagues and customers to create innovative prototypes and proofs of concept

Quals–

What will give you a competitive edge (Preferred Qualifications)

Bachelor’s degree in relevant field

Salesforce Marketing Cloud certification

Salesforce Admin certification

Certified Scrum Product Owner certification

Understanding of AWS cloud technology platform and services

Knowledge of Agile development principles


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Sr Corp Quality Auditor I

Reports directly to the Manager Corporate Compliance and Quality. Practices safety conscious behaviors in all operational processes and procedures. Performs de/anti-icing event quality assessments at stations facilities at domestic locations — and/or client locations as designated by leadership — in support of the de/anti-icing event assessment type assigned to the Stations Quality team. Assessment types include de/anti-icing events and applicable proficiency checks. Identifies and tracks escapes using a quality database. Assists operational areas with the development of corrective action plans and/or approves such plans. Performs follow-up audits, and verifies implementation of corrective actions by operational areas. Communicates company policies and procedures, industry standards, Federal Aviation Regulations, and Imparts quality expertise to internal and external customers. Completes collateral duties that may include project management, data management and analysis.

Quals–

Five (5) years operational experience in an area directly related to airline functional areas (such as Flight Operations, Technical Operations, In-Flight Service, Flight Control, Airport Customer Service, and Corporate Security). Extensive experience leading quality oversight of aviation related operations, with emphasis on de/anti-icing. Experience making independent decisions with minimal oversight that result in quality outcomes. Experience collaborating with internal and external quality customers to drive safety and improvement of performance. Travel domestically 75% or higher required. Manage project execution and follow up, monitor and manage information, balance multiple priorities, work under pressure, and meet deadlines and objectives. Data analysis and data driven decision making experience. Conduct on-site audits in potentially hazardous operational environments such as during active de/anti-icing events.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Logistics III

The DMS Logistics Specialist will help coordinate international and domestic shipping. Oversee teardown activities from operational sites where DMS performs business operations to repair vendors & the DMS warehouse. The successful candidate will be highly motivated comfortable engaging others, driving action, updating system transactions, coordinating efforts and effectively communicating requirements and status. The successful candidate will be comfortable working in a dynamic, fast moving work environment with changing priorities being tracked at a detailed level. Coordinate projects involving logistics movements of parts by truck, air, and ocean Track support equipment between sites Report status of parts movements Perform shipment reconciliations Perform system transactions & review data for completeness and accuracy Responsible for performing a wide range of tasks in support of international trade compliance. The position requires use of SAP, MS Excel, Word, Outlook, SNAP-R, ACE and screening tools. Screen business partners and visitors. Prepare shipping packets and complete all required paperwork for internal and external compliance (BOLs, labels, pick tickets and checklists). Maintain recordkeeping requirements for international shipping. Ship goods and verify items against import/export requirements, where applicable Coordinate with transportation companies to plan, schedule and manage import and export shipments. Converting all paper records to digital records. Assist in the writing of procedures, work instructions, forms, and training documents for ITC. Any other duties assigned as determined by the Director of Quality or Global Transportation Program Manager.

Quals–
Minimum of 5 years relevant experience. Bachelors degree preferred in Materials Management, Trade Compliance Certification, or related field. Prior experience with import & export clearance procedures, & dangerous goods preferred. Candidate should have The ability to be extremely organized, detail oriented, solve problems and be a self-starter. Ability to work under fast paced environment and prioritize objectives. Ability to properly classify products with HTS and ECCN. Willingness to travel as required. Excellent communication skills both verbal & written. TOC badge required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Project Administrator II

The Fingerprint Technician will offer fingerprint for clients referred to renowned Airline under the supervision of the Talent Engagement Manager. The technician will adhere to all of the approved fingerprinting protocols, as detailed. All documentation procedures shall be completed in line with Airline’s rules and procedures, guaranteeing proper chain of custody protocols for all fingerprint samples taken, recorded, and transmitted for confirmation. Responsibilities: The Talent Acquisition Coordinator position reports directly to the Talent Engagement Manager and partners with team members to achieve the various types of company required and FAA/DOT mandated fingerprinting recording. Specific functions, tasks, and requirements may vary for the Coordinator or may be added depending upon the location, testing volume, and operational and program requirements. Job duties include but may not be limited to: Responsible for the accurate, timely, and efficient administration of company required and fingerprinting safety sensitive employees. Certify each fingerprint in accordance with the procedures established in the U.S. Department of Homeland Security (Client). Conduct pre-employment fingerprint for employees transferring into safety sensitive positions. Under limited situations, must be willing to conduct same-gender direct observations of fingerprint production as required by federal law. Fill out all required paperwork and logs associated with the clients fingerprint. Handle sensitive and confidential information. Follow and adhere to regulatory requirements when sanitizing drug testing area, as well as collecting and shipping specimens, to ensure safety of donor and collector, and avoid cross contamination. Serve as liaison to employees being fingerprinted including escorting/directing them to testing facility and educating/answering questions about the process and overall program. Report any notable information to circumstances to Airline staff and/or management, including any behavioral problem that may arise. Ensure appropriate documentation of any instances requiring reports to supervisory staff.

Quals–
Must be able to perform essential functions of the job to accomplish testing services requirements. Prior customer service experience is preferred. Minimum of high school diploma/GED or equivalency required. Must maintain confidentiality. Requires a flexible schedule with the ability to work past business hours while changing work assignments, based on operational needs. Should have working knowledge of Microsoft Office products and ability to learn how to use other software as needed. Strong oral and written communication skills are desired. Should possess effective judgment and customer-service orientation necessary to instruct program participants, and contractors on policies, procedures, and systems. Must be reliable, self-motivated and able to meet productivity objectives whether working independently or in a team setting. Must demonstrate attention to details, organizational skills, and can comprehend federal and/or state regulated materials. Must be able to handle multiple tasks associated with providing testing services and to professionally respond to changing priorities, with minimum direct supervision. Ability to maintain professionalism always including dealing with difficult as well as sensitive situations such as direct observation collections. Requires coordinating and planning skills in order to develop and carry out testing service schedules in the respective Airline test sites. Physical Requirements: Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour Practice good safety habits Able to sit or stand for long periods Handles multiple tasks simultaneously and works in a production environment Other: Greet clients and treat them with respect as they present for fingerprinting Communicates effectively with all levels of staff Maintains composure while working under pressure Reflects good judgment at all times when determining what action to take when resolving problems Adheres to company’s core values, safety and compliance policies and procedures Keeps work area neat and clean Demonstrates strong interpersonal skills that foster a positive environment. Demonstrates flexibility and ability to adapt to change.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Communications Associate – Specialist

One of the renowned Airline Communication team is seeking a Platforms Operations Coordinator who is passionate about site presentation, governance, process and building author relationships. This professional will support the upkeep and development of multiple sites and pages across Airlines intranet, company domain. As part of the Platforms & Content Strategy team, the work will align with overall team priorities while balancing whats needed by the site owners and authors. This person will report to the Senior Manager of Corporate Communications Platforms. Manage author requests including tracking, author permissions, troubleshooting, and executing solutions sometimes with urgency Review and post content from internal clients Assist with corporate and divisional intranet websites within branding standards Help maintain Author Hub including site governance to preserve consistency across 1K+ authors Collaborate daily with team members to ensure alignment across site projects Support testing of new or updated platform-related technologies Maintain consistency across internal websites Offer recommendations on how to improve any digital platforms, especially those managed by Corporate Communications and Employee Communications Project and task management Participate in continuous growth and learning around tools used, tools available, content operations, industry standards, industry innovations, and content management Participate in after-hours on-call support including publishing to external site, Airline News Hub

Quals–
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) A minimum of 1-2 years of experience in the field of digital production, communications or marketing SharePoint Online and HTML experience Understanding of the digital landscape and trends Inquisitive nature and a passion for learning Be able to navigate a highly-matrixed, complex organization, develop strong peer relationships and challenge the status quo while driving alignment Be highly responsible, team-oriented, collaborative Bring creativity, innovation, industry knowledge and team priorities to every assignment and be able to identify opportunities to use data to improve our work Thrive in a fast-paced environment with the ability to readily adjust to changing workload and priorities WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) Experience with Corporate Communications, Marketing or Internal Communications Adobe Analytics experience Sail Point or SSGM experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Buyer III

Responsible for purchasing and negotiating materials, equipment, and supplies from vendors. Evaluates vendor quotes and services to determine most desirable suppliers.

Quals–
8+ years

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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