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The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects. ‘-Leads the design, development, implementation, and support of information technology solutions encompassing multiple specializations, platforms, and technologies. -Defines project scope, plans, and deliverables, including proposed implementation dates. -Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques
-Assists in defining alternate solutions for the business problem.

Quals–
Sr. Full Stack Developer with UI Angular Primary and AWS hands on experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

YOUR RESPONSIBILITIES IN THIS ROLE

Design and deliver cutting-edge security awareness training content that changes behavior and reinforces a positive security culture including e-learning modules, training presentations, system simulations, instructor-led materials, and quick reference guides.

Apply instructional design models (e.g., ADDIE), adult learning theories, design thinking, UX principles and creative design techniques to develop engaging, learner-centric content and experiences.

Design and develop engaging and interactive e-learning modules, videos, and other multimedia content.

Create storyboards, scripts, user guides, job aids, and other multimedia content for security training.

Collaborate with other teams within Information Security to create accurate, relevant, and actionable training that addresses evolving threats and support their training needs.

Apply understanding of human nature, social science, cybersecurity fundamentals, and organizational culture to identify areas where additional training needs to be created to pre-empt developing threats and/or mitigate existing threats rooted in user behaviors and drive to completion.

Integrate gamification elements like rewards, leaderboards, and interactive challenges to boost employee engagement.

Create a consistent design approach for training materials that aligns with brand and accessibility standards.

Evaluate effectiveness of training and awareness content, utilizing appropriate data collection & metrics to continuously improve and maximize effectiveness of reducing human risk.

Manage multiple projects simultaneously, balancing priorities to deliver impactful solutions.

Quals–
HOW YOU’LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

We believe that knowledge is power in the fight against cybercrime. As a Sr. Instructional Designer Information Security, youll design innovative and engaging learning experiences that empower our workforce to become vigilant defenders of security. Your work will ensure our employees are equipped with the knowledge and skills to make informed, secure decisions, helping to mitigate risks and protect our people, customers, and partners.

This is more than just a training roleit’s an opportunity to build a world-class security awareness and training content that transforms organizational behavior, fosters a culture of security, and enhances our overall risk posture. If youre passionate about innovation, storytelling, and inspiring change, join us to shape the future of security awareness at the worlds best airline.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

Have exceptional communications skills and the ability to tell powerful and compelling stories that change minds and change behavior through excellent writing skills, the ability to think and communicate clearly, formulate a clear point of view on complicated issues, and create a concise and well-written narrative. A natural teacher, good at putting points across engagingly and enthusiastically and inspiring employees to take an interest in information security

Proven expertise in adult learning principles, instructional design methodologies, and curriculum development.

Proficiency with Adobe Creative Suite (Illustrator, InDesign, Premiere Pro, Photoshop, etc.), and Articulate 360, Captivate, Camtasia and other tools to develop eLearning.

Experience designing gamified, experiential, or scenario-based learning solutions.

Ability to develop curriculum that speaks to the topic at the appropriate level for the target audience.

Strong project management skills, including multitasking, prioritization, and meeting deadlines.

Basic understanding of a wide array of concepts within information security, specific to the reduction of risk through application of best practices.

Ability to communicate complex topics to a variety of audiences, thrive in a dynamic environment, and seamlessly manage deadlines and priorities with multiple stakeholders and ambiguity to accomplish bold things.

Must have a high degree of initiative and the ability to manage multiple tasks, work under pressure and meet deadlines as required.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

Bachelors degree or higher in a relevant field (instructional design, educational technology, information security, behavioral science, or similar).

Creative and visual skills including audio/video, graphic, web, print and slide design.

Knowledge of cybersecurity fundamentals and awareness best practices.

Familiarity with SCORM, xAPI standards, LMS platforms, and content management systems.

A portfolio showcasing innovative, learner-centric training materials and creative storytelling.

Enthusiasm for pushing boundaries and experimenting with new methods to drive engagement and measurable outcomes.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

FTE Min-Mid Hourly Salary range ***-***

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. ‘-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. ‘-Ties workflow to schedule
-Accurately documents solutions related to complex issues
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved
-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
-Builds positive relationships with customers
-Ability to use a ladder

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

FTE Min-Mid Hourly Salary range ***-***

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. ‘-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. ‘-Ties workflow to schedule
-Accurately documents solutions related to complex issues
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved
-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
-Builds positive relationships with customers
-Ability to use a ladder

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

FTE Min-Mid Hourly Salary range ***-***

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. ‘-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. ‘-Ties workflow to schedule
-Accurately documents solutions related to complex issues
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved
-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
-Builds positive relationships with customers
-Ability to use a ladder

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

Quals–
Basic Network/server and application knowledge (MS Office, Outlook, etc.).
Basic knowledge of WiFi and Mobility technologies.
Troubleshooting skills (hardware/software) and peripheral knowledge. The ideal candidate will have the above plus A+ Certification or equivalent experience. Must be able to move, on a regular basis, large equipment that weighs at least 30 pounds.
Ability to provide on-site, and on-call 7x24x365 support, as needed.
Must have valid drivers license.
Previous airline experience is ideal.
Ability to work within a team environment.
May require overnight travel
Approval History

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

Quals–
Basic Network/server and application knowledge (MS Office, Outlook, etc.).
Basic knowledge of WiFi and Mobility technologies.
Troubleshooting skills (hardware/software) and peripheral knowledge. The ideal candidate will have the above plus A+ Certification or equivalent experience. Must be able to move, on a regular basis, large equipment that weighs at least 30 pounds.
Ability to provide on-site, and on-call 7x24x365 support, as needed.
Must have valid drivers license.
Previous airline experience is ideal.
Ability to work within a team environment.
May require overnight travel

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

-Leads and coaches the organization in its Scrum adoption. -Plans Scrum implementations within the organization. -Helps employees and stakeholders understand and enact Scrum and empirical product development. -Recommends change that increases the productivity of the Scrum Team. -Ensures the Product Owner knows how to arrange the Product Backlog to maximize value. -Facilitates Scrum events as requested or needed. -Coaches the Development Team in self-organization and cross-functionality

Quals–
Top must have skillsets:

1. Traditional Technical Project Management
2. Artificial Intelligence
3. SAFe Agile Methodology
4. Cyber Security
5. Information Security

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Troubleshooting skills (hardware/software), Windows 10/11 workstations and peripheral knowledge.

Basic Network/server and application knowledge (Office 365, Outlook, etc.).

Update asset management systems.

Quals–
Deploying PC Hardware

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

FTE Min-Mid Hourly Salary range ***-***

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. ‘-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. ‘-Ties workflow to schedule
-Accurately documents solutions related to complex issues
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved
-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
-Builds positive relationships with customers
-Ability to use a ladder

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.