Experience and scale to ramp up business process support teams rapidly


Effective Business Process Staffing
driven by qualified candidate pipeline and global fulfillment capability

NLB brings the expertise and recruitment horsepower needed to efficiently support our clients’ business process solutions:

  • Teams of recruiters with domain experience in specific processes and industries
  • Technology to screen for customer service abilities, digital adaptability and aptitude
  • Proven infrastructure and processes to hire, onboard and retain resources at scale
  • Access to talent communities in colleges and diverse groups
  • Global reach

Services Offered

Onshore/offshore business process staffing solutions for:
Order Management
Customer Helpdesk
24/7 Support
IT Helpdesk
Claims Management
Engineering Services
Social Media Analysts
Healthcare Professionals
Technicians and Parts Dispatch
Entitlement and Warranty
Inventory Management

NLB At A Glance

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Industry’s largest organic recruitment engine

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global resource pool in our talent community

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people working in 900+ client projects

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clients utilizing NLB’s Digital Lab for cutting-edge cloud, analytics and process automation initiatives

Client Success Stories

We power our clients with agile deployment of talent and technology


Ideas to initiatives to outcomes – we embrace change and transformation to be the only constants


The right staffing plays a pivotal role in optimizing business processes for any organization. Business process staffing takes care of the entire hiring process from discovering the right talent to training them with the requisite skills and deploying them.

NLB Services offers seamless end-to-end solutions for business process staffing across the globe. Our agile, flexible and scalable recruitment solutions are the key differentiators that help us stand out from the crowd. Our ready pool of talent and skilling solutions enable organizations to find top deployable talent in the shortest time and cut down staffing costs tremendously.

A staffing agency acts as a middleman between employers and workers, matching qualified candidates with companies with relevant job openings. You can save time and money, and find the most suitable candidates for any open position through the right staffing agency.

We are optimists who believe in a community

Come explore the endless possibilities at NLB Services to shape the future.
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