Experts at Work
NLB Services provided an Advanced Analytics System that helped address various SLA compliance issues.
NLB analyzed 18 months of historical data to highlight 8 key factors responsible for the missed SLA risk. We then provided data-driven solutions to address the issue.
We created an AI model to focus on the interactivity among these factors to further enhance the predictability of the missed SLA risk.
Every upcoming dispatch was proactively provided with critical recommendations. This helped reduce the risk of missed SLA failure to a large extent.
Impact We Delivered
estimated annual savings