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Project Administrator II

The Fingerprint Technician will offer fingerprint for clients referred to Airline under the supervision of the Talent Engagement Manager. The technician will adhere to all of the approved fingerprinting protocols, as detailed. All documentation procedures shall be completed in line with Company’s rules and procedures, guaranteeing proper chain of custody protocols for all fingerprint samples taken, recorded, and transmitted for confirmation. Responsibilities: The Fingerprinting Technician position reports directly to the Talent Engagement Manager and partners with team members to achieve the various types of company required and FAA/DOT mandated fingerprinting recording. Specific functions, tasks, and requirements may vary or may be added depending upon the location, testing volume, and operational and program requirements. Job duties include but may not be limited to: Responsible for the accurate, timely, and efficient administration of company required and fingerprinting safety sensitive employees. Certify each fingerprint in accordance with the procedures established in the U.S. Department of Homeland Security (Client). Conduct pre-employment fingerprint for employees transferring into safety sensitive positions. Under limited situations, must be willing to conduct same-gender direct observations of fingerprint production as required by federal law. Fill out all required paperwork and logs associated with the clients fingerprint. Handle sensitive and confidential information. Follow and adhere to regulatory requirements when sanitizing drug testing area, as well as collecting and shipping specimens, to ensure safety of donor and collector, and avoid cross contamination. Serve as liaison to employees being fingerprinted including escorting/directing them to testing facility and educating/answering questions about the process and overall program. Report any notable information to circumstances to Company staff and/or management, including any behavioral problem that may arise. Ensure appropriate documentation of any instances requiring reports to supervisory staff.

Quals–
Must be able to perform essential functions of the job to accomplish testing services requirements. Prior customer service experience is preferred. Minimum of high school diploma/GED or equivalency required. Must maintain confidentiality. Requires a flexible schedule with the ability to work past business hours while changing work assignments, based on operational needs. Should have working knowledge of Microsoft Office products and ability to learn how to use other software as needed. Strong oral and written communication skills are desired. Should possess effective judgment and customer-service orientation necessary to instruct program participants, and contractors on policies, procedures, and systems. Must be reliable, self-motivated and able to meet productivity objectives whether working independently or in a team setting. Must demonstrate attention to details, organizational skills, and can comprehend federal and/or state regulated materials. Must be able to handle multiple tasks associated with providing testing services and to professionally respond to changing priorities, with minimum direct supervision. Ability to maintain professionalism always including dealing with difficult as well as sensitive situations such as direct observation collections. Requires coordinating and planning skills in order to develop and carry out testing service schedules in the respective company test sites. Physical Requirements: Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour Practice good safety habits Able to sit or stand for long periods Handles multiple tasks simultaneously and works in a production environment Other: Greet clients and treat them with respect as they present for fingerprinting Communicates effectively with all levels of staff Maintains composure while working under pressure Reflects good judgment at all times when determining what action to take when resolving problems Adheres to Companys core values, safety and compliance policies and procedures Keeps work area neat and clean Demonstrates strong interpersonal skills that foster a positive environment. Demonstrates flexibility and ability to adapt to change.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Project Administrator III

This contractor role will assist the Global Events team to deliver event and team operations. This role may be extended for an additional 6 months (or more) if job performance meets/exceeds expectations. Summary of responsibilities (not comprehensive of all tasks): 25-50% of time – Support registration team for Customer and Employee signature events which could include: Daily data auditing Customer service communications (e.g., emails, phones) 50% of time Team Support Support Global Events team leadership with administrative tasks Global Events office operations Team Engagement support

Quals–
What you need to succeed (minimum qualifications): Minimum 2 years related work experience with attention to detail and deadlines and high business acumen needed as communications interface with high value customers This individual is a strong communicator who is detail oriented, proactive, highly organized and excels in fast-paced environments with changing deadlines and priorities. This position will be based in Atlanta and may require travel (up to 25%) throughout the assignment. Demonstrates ability to address complex issues in a clear, thoughtful manner and comes to a resolution quickly without jeopardizing the event Works collaboratively as a consensus builder in a complex environment Demonstrates ability to interact and work with all levels of the organization and across functions Strong attention to detail Ability to multitask and work on multiple complex projects to completion Proficiency on use of Microsoft office applications including Word, Excel and PowerPoint, etcdesign programs a plus Quick learner with the ability to grasp complex event technology platforms Embraces diverse people, thinking and styles Consistently makes safety and security, of self and others, the priority High School diploma, GED or High School Equivalency What will give you a competitive edge (preferred qualifications): Bachelors degree from an accredited college or university with major course work in marketing, business administration, communications, or 2+ years of relevant corporate work experience preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Learning Designer ll

Do you want to be a part of a team that builds learning experiences in an innovative way that helps people reskill, upskill and elevate their performance? The Learning Technology team has an exciting opportunity for a team member who can support the development and enhancements of our learning portal . centralized learning and development portal that offers people an opportunity to develop through various resources including virtual classes, workshops, podcasts, on demand videos and content that is provided from Harvard Business Publishing and other learning partners. This unique opportunity allows for a person to build out product pages on Portal that support these various offerings and continue to support the relationships with learning vendor partners that continually enhance our product offerings. Principle Duties and Responsibilities Reports to the Manager, Learning Technology and builds solid relationships with Global Talent Management team members to support L&D needs that live on learning portal. Overall responsibility for building and maintaining instructionally sound, easy-to-use product pages for the learning portal within the Sharepoint environment. Work with product owners, instructional designers, stakeholders, and managers to plan and manage product page development as it relates to the roadmap. Build product pages in Sharepoint that provide the best user experience possible within the technology and ensures the instructional quality is appropriate Works in partnership with a Visual Designer/Graphic Artist for graphic support that is on-brand Edit existing pages in Sharepoint for regular maintenance and product updates Curate instructional content from various sources (vendor-partners, web, LMS, etc) to support learning portal and other training deliveries Work in partnership with Corporate Communications to ensure adherence to styles, branding and standards and implementation of all new Sharepoint technology Ability to trouble shoot and resolve issues within the Sharepoint environment Work the Leader, Reporting and Metrics to provide timeline data from Sharepoint and other vendor completion data as requested Coordinate logistics and schedule of training vendors and partners for proper workshop and class arrangements Work with the Program Manager, Learning Technology for any new vendor or technology integrations on the roadmap

Quals–
Knowledge, Skills, and Abilities Required Able to handle multiple projects with minimal supervision Proficient knowledge of industry accepted Instructional Design methodology Skills in developing within the Sharepoint platform and success in developing innovative web-based user experiences Strong written and verbal communication skills, proper use of grammar, editing & proofing skills, including the ability to present in front of large internal and external audiences Proficiency in the following skills is also required: project management, consensus building, ability to work cross-enterprise, and MS Office/Teams Fully competent in optimizing own workload, demonstrating openness and self-confidence, driving customer-based business strategies, demonstrates eagerness to learn and seeks out feedback, understands the organization, partners well, works to achieve the best results, accepts and builds accountability, uses judgment and common sense, adopts systems thinking, demonstrates emotional intelligence. Demonstrates developing ability in enhancing and sustaining the performance of others and the team. Demonstrates organizational values of integrity, respect for people, diversity appreciation, innovation, adherence to ethical standards, challenging the status quo, excellence in performance, innovation, teamwork, continuous improvement, and commitment to shareholder value creation. Must be performing satisfactorily in current position

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Records Maintenance Coordinator II

Responsible for the handling, generation, and retention of Maintenance visit records. This includes the auditing, indexing, and imaging of visit paperwork for Aircraft that have been produced from Base maintenance. Maintain custody and security of the aircraft work package during the visit Process and record task card additions and deletions requested by maintenance or Planning Start work packages in EmpowerMX, update aircraft information in EMX after arrival Audit task cards, Non-Routine task cards and supporting Maintenance documents for completeness and adherence to published standards Coordinate and resolve issues with problem task cards in with maintenance Attach documents to task cards as required to facilitate maintenance Maintain task card accountability sheet and ensure all documents are accounted for prior to preflight and visit release. Print task cards and documents as required, create work packages for RON/RAD/LTO as needed Prep completed packages for shipping and entry in to records.

Quals–
Four year degree preferred but relevant engine or technical record experience is acceptable. Exceptional Microsoft Office and other computer skills required. Must have strong written and verbal communication skills as well as multi-task abilities, strong analytical skills, organization skills, and time- management skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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HR Program Specialist III

Job Description: The Health & Welfare (H&W) Ask HR Specialist will serve as H&W Human Resources Service Delivery (HRSD) support to our benefits administrator, vendors and the business in order to align operational solutions with company requirements, goals, and objectives. Will be primarily focused on SAP transactions, integrations, reporting and dependent data. Will serve as an overall subject matter expert of health and welfare programs administered by company HR Services including all processes, procedures, and policies. Responsible for ensuring any data issues are handled appropriately by providing direction to various business partners as needed. Proactively educates employee on Air Lines policies and procedures as it pertains to the roles & responsibilities of the vendor and the attributes of the plans.

Quals–
Qualifications: 4 year college degree or equivalent study/ experience required Preferred minimum five years benefits or similar experience with demonstrated expertise in benefit operations and vendor management. Successful candidate must be a self-starter who takes full accountability for performance and requires minimum supervision. Must possess ability to effectively interact with a variety of individuals within the company, clients, carriers, and vendor organizations. Must possess the skills needed for accuracy and attention to detail. Must possess proficiency in Microsoft Office Suite specifically Excel and Access. Familiarity with ServiceNow technology preferred. Must possess time management skills, project management skills and organizational skills. Must be able to handle continually changing priorities in a fast paced work environment. Working under tight deadlines and time constraints is required. Must be able to handle highly confidential materials.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Operations Manager I

Collects and analyzes data to evaluate operational difficulties and makes recommendations to solve problems. Follows established modeling and evaluation processes to determine the effectiveness of current operational activities and to determine problem ar

Quals–
8+ years

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Supply Attendant – TOC

**SIDA REQUIRED** This is for DTW LOCATION. Shift Schedule Required: 1500-2330 (3:00 PM – 11:30 PM) on Sunday – Thursday, with Friday and Saturday off.

As a Supply Attendant, you will have responsibility for carrying out the normal day to day activities associated with the warehousing and distribution of parts in support of maintenance activities. All operational activities will be performed in accordance with FAA, DOT, and Company procedures and policies, some of which include the handling of HAZMAT, maintaining shelf life, static sensitive parts, as well as, other aircraft part requirements. The Supply Attendant is responsible for the effective communication with Materiel Management personnel as well as Maintenance personnel. Further responsibilities include, but are not limited to: Routine duties include, but are not limited to, parts ordering, receiving, binning, shipping, packaging, maintaining inventory control and integrity. Inventory control and integrity includes processing parts changes, managing appropriate inventory levels, managing allocation, and maintaining a neat and orderly operation. Practices safety-conscious behaviors in all operational processes and procedures.

Quals–
(Minimum qualifications) Must currently serve in the role as Supply Attendant or have previous experience Be at least 18 years of age Be able to pass an extensive background check and drug test Be authorized to work in the US Have the ability to work a flexible schedule including weekends and holidays (preferred qualifications) Must be able to work efficiently and be self-motivated with little or no supervision Desired experience in warehousing and parts distribution Knowledge of SAP functionality preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Business Analyst III
Key responsibilities include:

– Coordinating with multiple Detla divisions and the third-party vendor to address system related issues realted to performance, bugs, and related trouble-shooting
– Actively participating in weekly vendor support calls
– Partnering with operational safety leaders to assess and maintain system functionality and relevancy
– Liaising with IT regarding system interfaces (HR and User feeds, Crew feeds, flight information, logbooks, AWS/EDW issues, etc)
– Providing timely responses to internal support requests including:
User role and/or permission modifications, role auto-assignment definitions and rules, user activation/deactivation
– Workflow trouble-shooting, Configuration management (i.e. email templates, site drop down lists, taxonomy)
– System performance or bug support issues
– Effectively communicating system deficiencies and requirements to the third-party vendor
– Reporting and managing manually-assigned roles for employees, partners and vendors, including peridically auditing roles and users to ensure compliance with internal security requirements
– Participating in user testing on new releases as required
– Proactively communicting with the Manager, SMS & ASAP on all system-related issues
– Practice safey concious behaviors in all aspects of operational processes and procedures.

Job Qualifications:
To be successful in this position, the candidate must possess a strong background/experience with:
Computer systems administration
Database usage and administration
Manipulating large data sets
Microsoft Excel and Microsoft Access
Troubleshooting and problem solving technical/systems issues

In addition, the candidate must have:
The ability to understand complex systems and workflows
+ Good verbal and written communication skills
Strong problem-solving skills (ability to navigate and work through many unknowns)
Good project management skills
Curiosity, desire to learn, spirit of continuous improvement
Customer Support attitude:
– Ability to work with ongoing, daily customer issues and requests
– Ability to prioritizing customer response above other job duties same-day response to requests
– Ability to occasionally work at late-night or weekend hours
Self-starter/self-directed capabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Business Analyst III

Support divisional and cross-divisional Safety Risk Management (SRM) activity to ensure all elements are addressed and doumented in accordance with company SMS policy
Lead cross-divisional SRM as needed
Develop, implement and maintain a system to track SRM activity across the company to ensure quality and timeliness of SRM activity as key part of effective risk and change management
Collect, analyze, and present cross-divisional SMS data/trends to SMS leadership
Partner with the Program Manager, SMS and the Manager, Safety Assurance to develop and maintain a Corporate SMS dashboard to monitor the health of SMS
Maintain reporting & presentation materials, including but not limited to MPR, SRT, ISRT
Provide support and training associated with RiskNet
Maintain Corporate SMS Safety Promotion media, including but not limited to the SMS Portal, and ensure all information and links remain current
Collaborate with the Program Manager, SMS to develop, implement, and maintain a system for coordinating and tracking all revisions to the comany SMS Manual (DSMS) and corporate and divisional SMS SOPs
Support Program Manager, SMS in oversight of company’s Hazard Reporting Program by processing reports and assigning to investigators as needed, tracking and presenting data/trends to Corporate SMS leadership
Create and update SMS and ASAP SOPs as necessary
Practice safey concious behaviors in all aspects of operational processes and procedures

Quals–
Sound knowledge of safety management principles and practices are required
Strong analytical skills are required
Previous experience in a safety-related field is required
Bachelors degree or equivalent experience in aviation management, aviation safety or related field
Broad airline operational knowledge
Strong oral and written communication skills as well as the ability to create and deliver professional presentations to large audiences including leadership
Must possess a strong command for company’s core values of honesty, integrity, respect, perseverance, and servant leadership
Must be able to work successfully across business units
Familiarity with Federal Aviation Regulations, specifically 14 CFR 5, (SMS)
Accuracy and thoroughness in performing work assignments
Able to manage project execution and follow up, monitor, and manage information, balance multiple priorities while meeting deadlines and objectives

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Professional Project Manager I

Flight Attendant Hiring Team Evaluator (Contractor) Remote Position

How Youll Help Us Keep Climbing (Overview & Key Responsibilities)

In-Flight Service (IFS) is seeking candidates with past flight attendant experience or an In-Flight Service support role, to support our mission to hire our next generation of flight attendants. This role will support the flight attendant hiring team by evaluating candidates responses to virtual interviews, using structured scoring guidelines. Successful team members will evaluate all candidates consistently, fairly, and inclusively, while maintaining Airline high standards for quality and professionalism.

This position is remote (no travel or onsite work is required) and your work schedule will be flexible within a committed number of hours per day/week. All work will be conducted within a collaborative and supportive team environment.

Summary of Responsibilities

Evaluate candidate responses to virtual (recorded) video interviews:

o Receive a predetermined number of candidate interviews to evaluate per day, to be completed on your own time, provided that all assigned evaluations are submitted prior to the next day

o Access the online interview system to view and complete assigned interview evaluations

o View candidate recorded video responses to structured behavioral interview questions

o Record (type) notes to capture key elements of candidates interview responses

o Assign scores to candidates responses to each question, using a structured (1-5) rating scale and behavioral scoring guidelines

o Review scoring of each candidate for accuracy and completeness, and submit the evaluation

Attend an initial virtual or possible in-person training event to learn best practices for conducting effective and inclusive interview evaluations, followed by on-the-job training before independently evaluating candidates

Attend periodic in-person team scoring calibration workshops and receive periodic individual feedback and coaching on your candidate evaluations

Interact frequently with flight attendant hiring team leaders, coordinators, schedulers, and fellow evaluators to ensure an efficient and effective hiring process

Uphold all Airline hiring policies, confidentiality of sensitive applicant information, and legal compliance guidelines

Quals–
What You Need to Succeed (Minimum Qualifications)

Embraces diverse people, thinking, and styles.

Consistently makes safety and security, of self and others, the priority.

Former employee (Flight Attendant, IFS leader, or HR preferred) in good standing at time of departure from company.

Possesses in-depth knowledge of the Flight Attendant position, including responsibilities, work environment, professional expectations, and standards of behavior. Embraces Airline culture and core values (Rules of the Road).

Possesses basic computer skills (e.g., navigating websites and using web-based apps). Able to consistently access the internet with a strong, stable internet connection.

Able to commit to working between 30-40 hours per week.

What Will Give You a Competitive Edge (Preferred Qualifications)

Previous recruiting, hiring, interviewing, or human resources experience.

Previous Flight Attendant experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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