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Leads the entire QA effort by providing leadership direction. ‘-Responsible for leadership of given project managing test activities on time and within budget while meeting quality objectives. -Manages global testing services delivery for a particular engagement inclusive of on-shore and offshore resources. -Manages offshore delivery center long-term resourcing plan strategy in alignment with QA Groups strategic growth plan. -Ensures that the team follows QA Group quality requirements, testing standards, guidelines, and test methodologies

Quals–
Top 5 Skillsets:
The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution Leads the design, development, implementation, and support of information technology solutions encompassing multiple specializations, platforms, and technologies Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques -Assists in defining alternate solutions for the business problem.
2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsibilities
Manage each projects scope and timeline
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members own the product and enjoy working on it
Responsible for innovation and end-to-end launch of products
Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
Turn data insights into products with actionable outcomes to the ultimate customer
Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
Partner with Business to develop, own, and execute product roadmap.
Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
Lead the product functional design process based on an intimate knowledge of the users and technology
Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

Quals–
Requirements Minimum 3 years of experience in a scrum master/TPO role Familiarity with software development Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) Good knowledge of other Agile frameworks Excellent communication and servant leadership skills Problem-solving and conflict-resolution ability Outstanding organizational skills Degree in Computer Science, Business or similar field Scrum master certification is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsibilities
Manage each projects scope and timeline
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members own the product and enjoy working on it
Responsible for innovation and end-to-end launch of products
Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
Turn data insights into products with actionable outcomes to the ultimate customer
Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
Partner with Business to develop, own, and execute product roadmap.
Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
Lead the product functional design process based on an intimate knowledge of the users and technology
Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

Quals–
Requirements Minimum 3 years of experience in a scrum master/TPO role Familiarity with software development Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) Good knowledge of other Agile frameworks Excellent communication and servant leadership skills Problem-solving and conflict-resolution ability Outstanding organizational skills Degree in Computer Science, Business or similar field Scrum master certification is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsible for the design, testing, evaluation, implementation, support, management, and deployment of security systems/devices used to safeguard the organizations information assets. Also responsible for analyzing the information security environment and assisting with the development of security measures to safeguard information against accidental or unauthorized modification, destruction, or disclosure. ‘-Works with the technical team to recover data after a security breach. -Configures and installs firewalls and intrusion detection systems. -Develops automation scripts to handle and track incidents. -Investigates intrusion incidents, conducts forensic investigations and mounts incident responses. -Delivers technical reports and formal papers on test findings. -Installs firewalls, data encryption, and other security measures. -Maintains access by providing information, resources, and technical support. -Ensures authorized access by investigating improper access; revoking access; reporting violations; monitoring information requests by new programming; recommending improvements. -Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. -Accomplishes information systems and organization mission by completing related results as needed. ‘-Builds, deploys, and tracks security measurements for computer systems and networks. -Mitigates security vulnerabilities by implementing applicable solutions and tools. -Performs vulnerability testing, risk analyses, and security assessments. -Collaborates with colleagues on authentication, authorization, and encryption solutions. -Tests security solutions using industry standard analysis criteria. -Responds to information security issues during each stage of a projects lifecycle. -Performs risk assessments and testing of data processing systems. -Establishes system controls by developing framework for controls and levels of access; recommending improvements
-Establishes computer and terminal physical security by developing standards, policies, and procedures; coordinates with facilities security; recommends improvements. -Safeguards computer files by performing regular backups; developing procedures for source code management and disaster preparedness; recommends improvements. ‘-Determines the sensitivity of the data in order to recommend the appropriate security needs. -Develops proposals for, and consider cost effective equipment options to satisfy security needs. -Communicates with the technical team, management team and users companywide if data security is breached. -Designs infrastructure to alert the technical team of detected vulnerabilities. -Evaluates new technologies and processes that enhance security capabilities. -Supervises changes in software, hardware, facilities, telecommunications and user needs. -Defines, implements, and maintains corporate security policies. -Analyzes and advises on new security technologies and program conformance. -Creates, tests, and implements network disaster recovery plans. -Recommends security enhancements and purchases. -Trains staff on network and information security procedures. -Develops security awareness by providing orientation, educational programs, and on-going communication. -Recommends modifications in legal, technical and regulatory areas that affect IT security.

Quals–
6 + years of experience required

Top 5 must have skillsets:

1. Experience as a software engineer or related technical engineering capacity.
2. Fundamental awareness of application security risks and principles.
3. Hands on Python development experience
4. Experience with source control, build tools and Git (GitHub, GitLab, Bitbucket or other)
5. Ability to clearly communicate with peers, product managers, and subject matter experts.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

FTE Min-Mid Hourly Salary range ***-***

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. ‘-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. ‘-Ties workflow to schedule
-Accurately documents solutions related to complex issues
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved
-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
-Builds positive relationships with customers

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

FTE Min-Mid Hourly Salary range ***-***

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. ‘-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. ‘-Ties workflow to schedule
-Accurately documents solutions related to complex issues
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved
-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
-Builds positive relationships with customers

Quals–
Customer Service, Multi-tasking, ability to prioritize tasks

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

-Leads and coaches the organization in its Scrum adoption. -Plans Scrum implementations within the organization. -Helps employees and stakeholders understand and enact Scrum and empirical product development. -Recommends change that increases the productivity of the Scrum Team. -Ensures the Product Owner knows how to arrange the Product Backlog to maximize value. -Facilitates Scrum events as requested or needed. -Coaches the Development Team in self-organization and cross-functionality

Quals–
Top must have skillsets:

1. Traditional Technical Project Management
2. Artificial Intelligence
3. SAFe Agile Methodology
4. Cyber Security
5. Information Security

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

-Leads and coaches the organization in its Scrum adoption. -Plans Scrum implementations within the organization. -Helps employees and stakeholders understand and enact Scrum and empirical product development. -Recommends change that increases the productivity of the Scrum Team. -Ensures the Product Owner knows how to arrange the Product Backlog to maximize value. -Facilitates Scrum events as requested or needed. -Coaches the Development Team in self-organization and cross-functionality

Quals–
Top must have skillsets:

1. Traditional Technical Project Management
2. Artificial Intelligence
3. SAFe Agile Methodology
4. Cyber Security
5. Information Security

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsibilities for this role family include:
-Developing, managing, and tracking IT projects, from inception to implementation and supporting transition
-Forecasting, managing, tracking, and reporting project progress, issues, budget, and scope changes to achieve successful project completion, on-time, and within budget.
-Managing communications and expectations of clients, sponsors, users, team, contractors and the enterprise while ensuring project adherence to established IT project methodologies and standards, including developing resource plans, risk assessments, project plans, checkpoint reviews, etc.’-Collects and analyzes data to evaluate operational difficulties and makes recommendations to solve problems
-Follows established modeling and evaluation processes to determine the effectiveness of current operational activities
-Partners with the appropriate IT personnel and users to assist in operations process creation, redesign, and documentation
-Translates high level requirements into functional specifications for new projects

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects. ‘-Leads the design, development, implementation, and support of information technology solutions encompassing multiple specializations, platforms, and technologies. -Defines project scope, plans, and deliverables, including proposed implementation dates. -Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques
-Assists in defining alternate solutions for the business problem.

Quals–
6 + years of experience required

Top must have skillsets:

1. Design System Expertise
2. Figma Expertise
3. UX Front-End Knowledge
4. Interaction Design Expertise
5. Excellent communication and systems thinking

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.