Learning Designer ll - NLB Services
US, GA - Atlanta, Atlanta
Position Type: 4
Job ID: 22-59051
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Air Lines Human Resources team is seeking an experienced Learning Designer - HRSD Training to join our team. This role will play an integral part in knowledge management and training content development for Airline Human Resources, and contribute to the creation, sharing and training of HR policies, procedures, and processes. A key priority for the successful candidate will be to develop and support delivery of state-of-the-art trainings related to strategy, processes, tools, and system implementation. We are looking to this role to bring best practices related to knowledge management, emerging adult learning theories, on-demand learning, and innovative gaming related to training techniques. This role includes supporting the execution of the Ask HR and Knowledge Management strategic initiatives and developing global Human Resources related knowledge and training content for employees and retirees.

Primary Functions:
Apply strategic and critical thinking attributes to develop training plans and content for the implementation of new HR products, programs, tools, and technical enhancements.
Facilitate discussions and scope needs by collaborating with HR partners to determine information needed to develop knowledge and training materials that will define a premier employee experience.
Identify new and innovative ways to develop and execute trainings within Human Resources programs and system launches and ongoing delivery. This may include video, nano-trainings, infographics, in-system training, assessment development and other best practice and/or emerging training techniques.
Lead the design and development process, which includes working with multiple partners to design, develop and implement the required training solutions that will drive the best experience for our colleagues with Human Resource systems, tools, and processes.
Summarize, analyze, and make recommendations for revisions or discontinuation to learning interventions.
Identify and implement best practice techniques for eliciting feedback from trainees to ensure continuous improvement of system training programs.
Partner with a number of internal teams to help the implementation of change management plans as related to knowledge and training components.
Develop and continuously maintain HR knowledge content (process, policy, procedures, and related trainings) in ServiceNow Knowledge Base.

Strong writing, design and editing skills.
Experience in audio/narration editing (LMS System: Adobe Captive, Articulate, Vyond)
Experience creating videos and podcasts
Ability and desire to quickly incorporate new technology and products into learning methods (e.g. videos, podcasts, digital learning; design software)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.
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