Archives

Preferred job title – Employment Screener – Proctoring testing/assessments, scheduling drug-screening appointments, and physical ability assessments. Communicating confirmed appointment information with candidates and recruiting team, Managing daily information/candidate data tracking, providing information to the Client/CGO division about the employees results and pending items, Resolving problems connected to pre-screening Effectively communicating with all stakeholders on a daily basis to ensure all parties are informed of progress throughout the screening process Liaising with the relevant onsite contact regarding exceptions and any potential delays to start dates, to enable them to update the client accordingly

Quals–

8+ years

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Substance Use Screening Technician will offer drug testing for clients referred to Companies under the supervision of the Talent Engagement Manager. The technician will adhere to all of the approved drug testing protocols, as detailed. All documentation procedures shall be completed in line with Company’s rules and procedures, guaranteeing proper chain of custody protocols for all samples taken, recorded, and transmitted for laboratory confirmation testing. Responsibilities: The Talent Acquisition Coordinator position reports directly to the Talent Engagement Manager-with a dotted line to the Substance Testing Programs Manager and partners with team members to achieve the various types of company required and FAA/DOT mandated drug tests. Specific functions, tasks, and requirements may vary for the Coordinator or may be added depending upon the location, testing volume, and operational and program requirements. Job duties include but may not be limited to: Responsible for the accurate, timely, and efficient administration of Company required and FAA/DOT mandated drug and alcohol testing for safety sensitive employees. Certify each drug and alcohol test in accordance with the procedures established in the U.S. Department of Transportation regulation, 49 CFR Part 40 & Part 120. Conduct pre-employment drug screens for employees transferring into safety sensitive positions. Under limited situations, must be willing to conduct same-gender direct observations of specimen production as required by federal law. Fill out all required paperwork and logs associated with the clients substance use test. Handle sensitive and confidential information. Follow and adhere to regulatory requirements when sanitizing drug testing area, as well as collecting and shipping specimens, to ensure safety of donor and collector, and avoid cross contamination. Serve as liaison to employees being tested including escorting/directing them to testing facility and educating/answering questions about the testing process and overall program Report any notable information to circumstances to Company staff and/or management, including any behavioral problem that may arise. Ensure appropriate documentation of any instances requiring reports to supervisory staff.

Quals–
Must be able to perform essential functions of the job to accomplish testing services requirements. Prior customer service experience is preferred. Minimum of high school diploma/GED or equivalency required. Must maintain confidentiality. Requires a flexible schedule with the ability to work past business hours while changing work assignments, based on operational needs. Should have working knowledge of Microsoft Office products and ability to learn how to use other software as needed. Strong oral and written communication skills are desired. Should possess effective judgment and customer-service orientation necessary to instruct program participants, and contractors on policies, procedures, and systems. Must be reliable, self-motivated and able to meet productivity objectives whether working independently or in a team setting. Must demonstrate attention to details, organizational skills, and can comprehend federal and/or state regulated materials. Must be able to handle multiple tasks associated with providing testing services and to professionally respond to changing priorities, with minimum direct supervision. Ability to maintain professionalism always including dealing with difficult as well as sensitive situations such as direct observation collections. Requires coordinating and planning skills in order to develop and carry out testing service schedules in the respective Company’s test sites. Physical Requirements: Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour Practice good safety habits Able to sit or stand for long periods Handles multiple tasks simultaneously and works in a production environment Other: Greet clients and treat them with respect as they present for fingerprinting Communicates effectively with all levels of staff Maintains composure while working under pressure Reflects good judgment at all times when determining what action to take when resolving problems Adheres to Companys core values, safety and compliance policies and procedures Keeps work area neat and clean Demonstrates strong interpersonal skills that foster a positive environment. Demonstrates flexibility and ability to adapt to change.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Fingerprint Technician will offer fingerprint for clients under the supervision of the Talent Engagement Manager. The technician will adhere to all of the approved fingerprinting protocols, as detailed. All documentation procedures shall be completed in line with company rules and procedures, guaranteeing proper chain of custody protocols for all fingerprint samples taken, recorded, and transmitted for confirmation. Responsibilities: The Talent Acquisition Coordinator position reports directly to the Talent Engagement Manager and partners with team members to achieve the various types of required and FAA/DOT mandated fingerprinting recording. Specific functions, tasks, and requirements may vary for the Coordinator or may be added depending upon the location, testing volume, and operational and program requirements. Job duties include but may not be limited to: Responsible for the accurate, timely, and efficient administration of companies required and fingerprinting safety sensitive employees. Certify each fingerprint in accordance with the procedures established in the U.S. Department of Homeland Security (Client). Conduct pre-employment fingerprint for employees transferring into safety sensitive positions. Under limited situations, must be willing to conduct same-gender direct observations of fingerprint production as required by federal law. Fill out all required paperwork and logs associated with the clients fingerprint. Handle sensitive and confidential information. Follow and adhere to regulatory requirements when sanitizing drug testing area, as well as collecting and shipping specimens, to ensure safety of donor and collector, and avoid cross contamination. Serve as liaison to employees being fingerprinted including escorting/directing them to testing facility and educating/answering questions about the process and overall program. Report any notable information to circumstances to Company staff and/or management, including any behavioral problem that may arise. Ensure appropriate documentation of any instances requiring reports to supervisory staff.

Quals–

Must be able to perform essential functions of the job to accomplish testing services requirements. Prior customer service experience is preferred. Minimum of high school diploma/GED or equivalency required. Must maintain confidentiality. Requires a flexible schedule with the ability to work past business hours while changing work assignments, based on operational needs. Should have working knowledge of Microsoft Office products and ability to learn how to use other software as needed. Strong oral and written communication skills are desired. Should possess effective judgment and customer-service orientation necessary to instruct program participants, and contractors on policies, procedures, and systems. Must be reliable, self-motivated and able to meet productivity objectives whether working independently or in a team setting. Must demonstrate attention to details, organizational skills, and can comprehend federal and/or state regulated materials. Must be able to handle multiple tasks associated with providing testing services and to professionally respond to changing priorities, with minimum direct supervision. Ability to maintain professionalism always including dealing with difficult as well as sensitive situations such as direct observation collections. Requires coordinating and planning skills in order to develop and carry out testing service schedules in the respective Company test sites. Physical Requirements: Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour Practice good safety habits Able to sit or stand for long periods Handles multiple tasks simultaneously and works in a production environment Other: Greet clients and treat them with respect as they present for fingerprinting Communicates effectively with all levels of staff Maintains composure while working under pressure Reflects good judgment at all times when determining what action to take when resolving problems Adheres to core values, safety and compliance policies and procedures Keeps work area neat and clean Demonstrates strong interpersonal skills that foster a positive environment. Demonstrates flexibility and ability to adapt to change

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

As an Accommodation Program Manager (PM) you will be responsible for managing and ensuring compliance for all aspects of corporate accommodation policies, programs, and guidelines relating to equal opportunity (EO) and supports Company’s Rules of the Road and Flight Plan by assisting employees to continue their careers through reasonable accommodation. The PM will operate within the accommodation policies and processes that meet employees needs and complies with federal and state laws and regulations. The PM will manage medical and religious accommodation requests, including gathering documentation and reviewing requests, communicating with the employee and operational and HR leaders; evaluating requests; providing guidance to leaders and HR; recommending accommodations; drafting correspondence; tracking results; and recommending process improvements.

Quals–
Embraces diverse people, thinking and styles. Associate degree in vocational rehabilitation, human resources management, or in a related field of study or 5 years of experience in evaluating accommodation options, HR functions, or talent acquisition. Should possess excellent oral and written communication skills, strong analytical skills, strong management presence, adaptability and have the ability to work successfully across business unit lines and at all levels. Must have the ability to work well independently with minimal supervision. Should be able to think strategically, lead and influence decision making and be able to build and maintain effective relationships. Should be able to balance multiple priorities, work under pressure with complex issues within established time constraints, meet deadlines and objectives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

**SIDA REQUIRED** The Supply Attendant is responsible for warehousing and distribution of aircraft parts in the line environment and related materials within logistics operation. Duties include but are not limited to having strong computer skills and comfort with navigating working multiple computer software programs and technology platforms, including but not limited to SAP and Microsoft Office, data accuracy, compliance processes, packaging preservation, proper binning, issuing, receiving and shipping of material managed in the logistics operation. Further responsibilities include but are not limited to: Delivery and retrieval of aircraft parts to airport gates and other maintenance locations. Drives ground support equipment (GSE) or other motorized vehicles, as needed, to complete work activities, including but not limited to sprinter vans, service trucks, tow tractors, and box trucks in close proximity to moving aircraft on the ground. Practices safety conscious behaviors in all operational processes and procedures.

Quals–
Must satisfactorily complete tests which are structured to determine ability to accomplish the essential functions of the job and the ability to accomplish assigned tasks. Should possess the ability to meet deadlines with high productivity and accuracy. Prefer experience in warehousing and logistics. Should be a team player with focus on customer service. Must be willing to work rotating shifts and weekends. Additionally, candidate must be able to read and write English and have some working knowledge of personal computers. Candidate should work well with others. Must be performing satisfactorily in present position. NOTE: When evaluating applicants who meet the minimum qualifications, consideration will be given to, among other things, quality, quantity, recency and verifiability of training and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Supply Chain Management is responsible for sourcing and managing contracts in support of the SCM On-board Services department. The Commodity Manager builds and sustains relationships with business leaders, suppliers, and sourcing

professionals.

Summary of responsibilities (not comprehensive of all tasks):

Required to lead cross-functional teams

Must develop and execute sourcing strategies to align with the business unit’s goals, with optimum value, and maintain supply assurance

Leads supplier RFPs, negotiations, and supplier selection

Managing the day-to-day relationship with strategic suppliers and internal business units

Delivering year-over-year savings utilizing Request for Proposals (RFPs) to evaluate pricing and a Total Cost of Ownership (TCO) approach to recommendations.

Manages ongoing contract compliance and commercial relationships with suppliers, identifying and pursuing savings strategies

Develops both strategic & tactical plans that create a safety-conscious environment resulting in employee safety and wellbeing

Monitoring supplier performance and leading corrective action procedures when necessary, and supports regular business updates

Participate and lead in key client business meetings (e.g., key vendor meetings, customer experience team meetings, financial planning meetings)

Effectively work with all organizational levels required. continuous improvement, and commitment to shareholder value creation

Some travel may be required

Quals–

What you need to succeed (minimum qualifications)

Minimum of 2 years experience in Finance, Supply Chain or other closely related field is required

Demonstrates ability to build relationships with internal stakeholders and thinks strategically

Proficiency in the following skills is also required:

o Communication

o Project management, consensus-building, leading cross functional teams

o Presenting to leadership

o Financial analysis and modeling

o MS Office

Self-starter and fully competent in optimizing own capacity

Exhibits leadership capability or experience (whether leading cross-functional teams or direct reports)

Demonstrates openness and flexibility, self-confident when encountering unfamiliar problems, eager to learn and understand commodities and processes, strives for continuous improvement, accepts and builds accountability, and exercises judgment and common sense

Displays organizational values of integrity, respect for people, diversity appreciation, innovation, adherence to ethical standards, challenging the status quo, excellence in performance, teamwork, and commitment to shareholder value creation

Consistently prioritizes safety and security of self, others, and personal data

Embraces diverse people, thinking, and styles

Possesses a high school diploma, GED, or high school equivalency

Is at least 18 years of age and has authorization to work in the United States

What will give you a competitive edge (preferred qualifications)

Bachelor’s degree in Engineering, Finance, Supply Chain or closely related field. An advanced degree is strongly preferred.

3 to 4 years of experience in Finance, Supply Chain or closely related field is strongly preferred

Manages work, proficient level of On-board Services commodity expertise, industry research, strategic sourcing, Total cost of ownership/design-to-cost, negotiation, contract management, and value-based decision analysis

Excels in managing work and timelines

Fully competent in optimizing own capacity, demonstrating openness and self-confidence, driving customer-based business strategies, understanding the system, achieving greater results, accepting and building accountability, using judgment and common sense, and systemic thinking

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Flight Attendant Hiring Team Evaluator (Contractor) Remote Position

How Youll Help Us Keep Climbing (Overview & Key Responsibilities)

In-Flight Service (IFS) is seeking candidates with past flight attendant experience or an In-Flight Service support role, to support our mission to hire our next generation of flight attendants. This role will support the flight attendant hiring team by evaluating candidates responses to virtual interviews, using structured scoring guidelines. Successful team members will evaluate all candidates consistently, fairly, and inclusively, while maintaining Airline high standards for quality and professionalism.

This position is remote (no travel or onsite work is required) and your work schedule will be flexible within a committed number of hours per day/week. All work will be conducted within a collaborative and supportive team environment.

Summary of Responsibilities

Evaluate candidate responses to virtual (recorded) video interviews:

o Receive a predetermined number of candidate interviews to evaluate per day, to be completed on your own time, provided that all assigned evaluations are submitted prior to the next day

o Access the online interview system to view and complete assigned interview evaluations

o View candidate recorded video responses to structured behavioral interview questions

o Record (type) notes to capture key elements of candidates interview responses

o Assign scores to candidates responses to each question, using a structured (1-5) rating scale and behavioral scoring guidelines

o Review scoring of each candidate for accuracy and completeness, and submit the evaluation

Attend an initial virtual or possible in-person training event to learn best practices for conducting effective and inclusive interview evaluations, followed by on-the-job training before independently evaluating candidates

Attend periodic in-person team scoring calibration workshops and receive periodic individual feedback and coaching on your candidate evaluations

Interact frequently with flight attendant hiring team leaders, coordinators, schedulers, and fellow evaluators to ensure an efficient and effective hiring process

Uphold all Airline hiring policies, confidentiality of sensitive applicant information, and legal compliance guidelines

Quals–
What You Need to Succeed (Minimum Qualifications)

Embraces diverse people, thinking, and styles.

Consistently makes safety and security, of self and others, the priority.

Former employee (Flight Attendant, IFS leader, or HR preferred) in good standing at time of departure from company.

Possesses in-depth knowledge of the Flight Attendant position, including responsibilities, work environment, professional expectations, and standards of behavior. Embraces Airline culture and core values (Rules of the Road).

Possesses basic computer skills (e.g., navigating websites and using web-based apps). Able to consistently access the internet with a strong, stable internet connection.

Able to commit to working between 30-40 hours per week.

What Will Give You a Competitive Edge (Preferred Qualifications)

Previous recruiting, hiring, interviewing, or human resources experience.

Previous Flight Attendant experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Salesforce Marketing Cloud Administrator will be responsible for the conceptual, logical, and physical design of Marketing Cloud product enhancements, including data transformation, automation, and integration. The administrator will be actively involved in scoping and design sessions with business teams to understand business processes and how to improve them on the Salesforce Marketing Cloud platform. This role will actively lead solution design, guide testing strategy, and ensure quality throughout the product development lifecycle. The administrator should have general experience with Sales Cloud, expert experience with Marketing Cloud, and be apprised of the evolving technology stack of the Salesforce platform to create innovative solutions that meets and enhances business process needs.

Job Description

Strategy & Planning

o Being well versed in the strategic direction set by the Sales Innovation team and ensures that it is implemented in the architecture of Marketing Cloud products

o Collaborate with leaders on development of internal product roadmap to align with overarching Salesforce Platform strategic goals

Development & Delivery

o Design, lead and facilitate workshops with key stakeholders to obtain feedback and transform insights into visions, frameworks, and concepts

o Develop and deliver innovative solutions, including solution concepts, to key decision makers which address their issues and needs to drive business value

o Own capital and operational project management in coordination with internal and external stakeholders ensuring timeline and deliverables are met

Leadership & Training

o Act as a consultant, reviewing solutions built on and/or integrated with Marketing Cloud and recommend improvements

o Act as a release manager, approving configuration and coded items to be deployed on the Salesforce platform

o Promote a spirit of business enablement by training fellow colleagues to utilize Salesforce tools and processes more effectively

Innovation & Professional Development

o Continually keep abreast of emerging and best-in-class user experiences and maintain understanding of the capabilities of the Salesforce platform

o Collaborate with colleagues and customers to create innovative prototypes and proofs of concept

Quals–

What will give you a competitive edge (Preferred Qualifications)

Bachelor’s degree in relevant field

Salesforce Marketing Cloud certification

Salesforce Admin certification

Certified Scrum Product Owner certification

Understanding of AWS cloud technology platform and services

Knowledge of Agile development principles

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.