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HR Program Manager

As an Accommodation Program Manager (PM) you will be responsible for managing and ensuring compliance for all aspects of corporate accommodation policies, programs, and guidelines relating to equal opportunity (EO) and supports Company’s Rules of the Road and Flight Plan by assisting employees to continue their careers through reasonable accommodation. The PM will operate within the accommodation policies and processes that meet employees needs and complies with federal and state laws and regulations. The PM will manage medical and religious accommodation requests, including gathering documentation and reviewing requests, communicating with the employee and operational and HR leaders; evaluating requests; providing guidance to leaders and HR; recommending accommodations; drafting correspondence; tracking results; and recommending process improvements.

Quals–
Embraces diverse people, thinking and styles. Associate degree in vocational rehabilitation, human resources management, or in a related field of study or 5 years of experience in evaluating accommodation options, HR functions, or talent acquisition. Should possess excellent oral and written communication skills, strong analytical skills, strong management presence, adaptability and have the ability to work successfully across business unit lines and at all levels. Must have the ability to work well independently with minimal supervision. Should be able to think strategically, lead and influence decision making and be able to build and maintain effective relationships. Should be able to balance multiple priorities, work under pressure with complex issues within established time constraints, meet deadlines and objectives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Supply Attendant – ATL

**SIDA REQUIRED** The Supply Attendant is responsible for warehousing and distribution of aircraft parts in the line environment and related materials within logistics operation. Duties include but are not limited to having strong computer skills and comfort with navigating working multiple computer software programs and technology platforms, including but not limited to SAP and Microsoft Office, data accuracy, compliance processes, packaging preservation, proper binning, issuing, receiving and shipping of material managed in the logistics operation. Further responsibilities include but are not limited to: Delivery and retrieval of aircraft parts to airport gates and other maintenance locations. Drives ground support equipment (GSE) or other motorized vehicles, as needed, to complete work activities, including but not limited to sprinter vans, service trucks, tow tractors, and box trucks in close proximity to moving aircraft on the ground. Practices safety conscious behaviors in all operational processes and procedures.

Quals–
Must satisfactorily complete tests which are structured to determine ability to accomplish the essential functions of the job and the ability to accomplish assigned tasks. Should possess the ability to meet deadlines with high productivity and accuracy. Prefer experience in warehousing and logistics. Should be a team player with focus on customer service. Must be willing to work rotating shifts and weekends. Additionally, candidate must be able to read and write English and have some working knowledge of personal computers. Candidate should work well with others. Must be performing satisfactorily in present position. NOTE: When evaluating applicants who meet the minimum qualifications, consideration will be given to, among other things, quality, quantity, recency and verifiability of training and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Program Manager

We are seeking a highly experienced Contracts Specialist with a strong background in U.S. Government and military contracting, preferably with a legal or compliance background (JD strongly preferred). This role focuses on subcontracting under U.S. Government prime contracts, particularly in support of commercial derivative military aircraft (CDMA) maintenance programs. The ideal candidate will have extensive experience drafting, negotiating, and executing complex government contracts, with deep knowledge of FAR/DFARS, risk mitigation strategies, and compliance requirements.

This position requires the ability to interpret and apply federal acquisition regulations, assess contractual risk, and ensure proper flow-down of prime contract obligations. Candidates should be adept at navigating complex contracting frameworks such as Supplier Statements of Work (SSOW), Performance Work Statements (PWS), IDIQ contracts, and General Terms Agreements (GTAs).

Key Responsibilities:
Contract Formation & Negotiation
Draft, review, and negotiate subcontracts ensuring compliance with FAR/DFARS and prime contract requirements.
Identify and mitigate high-risk provisions; negotiate modifications or removals where appropriate.
Ensure alignment of subcontract terms with internal policies and legal standards.
Government Contract Risk Analysis
Perform detailed pre-award risk assessments on bid proposals for government and military programs.
Provide legal and contractual guidance to internal teams to minimize exposure and ensure compliance.
Interpret prime contract requirements and advise on subcontractor obligations under federal regulations.
Compliance & Process Integration
Collaborate with internal stakeholders to ensure adherence to regulatory and internal standards.
Manage contract workflows in SAP Ariba, ensuring accuracy and timely execution.
Initiate and oversee ERIM review processes and maintain documentation of approvals and escalations.
Military Contracting Expertise
Act as subject matter expert on government and military contracting requirements for CDMA programs.
Resolve complex contractual issues with internal and external stakeholders.
Maintain comprehensive records of negotiated positions and compliance actions.

Quals–
JD or advanced legal degree strongly preferred; MBA or equivalent business degree a plus.
5+ years of experience in U.S. Government contracting, with emphasis on military programs and subcontracting structures.
Proven track record in drafting, negotiating, and executing government contracts and subcontracts.
Expert knowledge of FAR/DFARS, SSOW, PWS, IDIQs, GTAs, and related frameworks.
Exceptional analytical, negotiation, and communication skills.
High attention to detail and ability to manage complex compliance requirements.

Preferred Qualifications:
Experience as both prime contractor and subcontractor in military/government programs.
Demonstrated ability to assess and mitigate contractual risk during pre- and post-award phases.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Senior Manager of MRO Contracts and Services
Support the design and development of MRO, DFP and DMS agreements to a standard by product line in order to reduce contract variation
Negotiate contracts in support of MRO sales activities
Develops highly effective cross-divisional relationships
Implement and maintain service level agreements in accordance with contractual terms
Coordinate communication and corrective action for MRO Services Team concerning contracting matters, IT solutions, QA findings, business processes, and FAA business matters
Support effort to fully develop and maintain Salesforce as the single input system for MRO Services and key stakeholders to improve internal communication and drive efficiency
Support continuous improvement of metrics to drive performance and to identify root causes for service delivery failures
Support effort to streamline and improve business processes for the MRO Services Team and for data sharing between other Internal Business Units
Coordinate with local FAA Liaison and Airline Repair Station Team to ensure business processes are compliant with regulatory and internal requirements
Lead projects to obtain new regulatory certifications with QA and governing bodies
Maintain working knowledge of business processes and business specific automation products
Support and achieve world-class business practices by seeking and implementing process improvements and IT solutions or enhancements
Develop both strategic and tactical plans which create a safety conscious environment that results in employee safety and well-being.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Enterprise Project Manager
Responsibilities:
Prioritizing, overseeing, and managing a diverse set of customer data use cases set forth by the enterprise.
Driving the Customer Data Platform strategy, ensuring alignment with enterprise-wide objectives.
Create, maintain, and track project plans and schedules, resource estimates, and roadblocks throughout the life of the project.
Apply project management tools and techniques to manage changes in project scope, schedule, and costs.
Facilitating cross-departmental coordination and communication for smooth project execution.
Monitoring and tracking project progress, addressing any issues or delays.
Implementing project risk management strategies to mitigate potential obstacles.
Keeping abreast of the latest developments in customer data platform technologies.
Reviewing and improving project management methodologies and processes as needed.
Coordinate with IT, data teams, and other relevant departments to ensure smooth implementation and operation.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
Proven experience in project management, ideally in a data-driven environment.
Strong technical aptitude, particularly with customer data management.
Exceptional organizational and leadership skills.
Excellent problem-solving capabilities.
Proficient in project management software and tools.
Experience in working in Digital, Ecommerce, Marketing, or Loyalty organizations.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
PMP certification or similar credentials.
Prior experience with enterprise Project Management tools such as Adobe Workfront, JIRA, etc.
Prior experience with Adobe Experience Platform or equivalent platforms.
Experience in a large enterprise or Fortune 500 company.

This role will report to the General Manager of Digital Transformation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Business Analyst III
Key responsibilities include:

– Coordinating with multiple Detla divisions and the third-party vendor to address system related issues realted to performance, bugs, and related trouble-shooting
– Actively participating in weekly vendor support calls
– Partnering with operational safety leaders to assess and maintain system functionality and relevancy
– Liaising with IT regarding system interfaces (HR and User feeds, Crew feeds, flight information, logbooks, AWS/EDW issues, etc)
– Providing timely responses to internal support requests including:
User role and/or permission modifications, role auto-assignment definitions and rules, user activation/deactivation
– Workflow trouble-shooting, Configuration management (i.e. email templates, site drop down lists, taxonomy)
– System performance or bug support issues
– Effectively communicating system deficiencies and requirements to the third-party vendor
– Reporting and managing manually-assigned roles for employees, partners and vendors, including peridically auditing roles and users to ensure compliance with internal security requirements
– Participating in user testing on new releases as required
– Proactively communicting with the Manager, SMS & ASAP on all system-related issues
– Practice safey concious behaviors in all aspects of operational processes and procedures.

Job Qualifications:
To be successful in this position, the candidate must possess a strong background/experience with:
Computer systems administration
Database usage and administration
Manipulating large data sets
Microsoft Excel and Microsoft Access
Troubleshooting and problem solving technical/systems issues

In addition, the candidate must have:
The ability to understand complex systems and workflows
+ Good verbal and written communication skills
Strong problem-solving skills (ability to navigate and work through many unknowns)
Good project management skills
Curiosity, desire to learn, spirit of continuous improvement
Customer Support attitude:
– Ability to work with ongoing, daily customer issues and requests
– Ability to prioritizing customer response above other job duties same-day response to requests
– Ability to occasionally work at late-night or weekend hours
Self-starter/self-directed capabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Professional Project Manager I

Flight Attendant Hiring Team Evaluator (Contractor) Remote Position

How Youll Help Us Keep Climbing (Overview & Key Responsibilities)

In-Flight Service (IFS) is seeking candidates with past flight attendant experience or an In-Flight Service support role, to support our mission to hire our next generation of flight attendants. This role will support the flight attendant hiring team by evaluating candidates responses to virtual interviews, using structured scoring guidelines. Successful team members will evaluate all candidates consistently, fairly, and inclusively, while maintaining Airline high standards for quality and professionalism.

This position is remote (no travel or onsite work is required) and your work schedule will be flexible within a committed number of hours per day/week. All work will be conducted within a collaborative and supportive team environment.

Summary of Responsibilities

Evaluate candidate responses to virtual (recorded) video interviews:

o Receive a predetermined number of candidate interviews to evaluate per day, to be completed on your own time, provided that all assigned evaluations are submitted prior to the next day

o Access the online interview system to view and complete assigned interview evaluations

o View candidate recorded video responses to structured behavioral interview questions

o Record (type) notes to capture key elements of candidates interview responses

o Assign scores to candidates responses to each question, using a structured (1-5) rating scale and behavioral scoring guidelines

o Review scoring of each candidate for accuracy and completeness, and submit the evaluation

Attend an initial virtual or possible in-person training event to learn best practices for conducting effective and inclusive interview evaluations, followed by on-the-job training before independently evaluating candidates

Attend periodic in-person team scoring calibration workshops and receive periodic individual feedback and coaching on your candidate evaluations

Interact frequently with flight attendant hiring team leaders, coordinators, schedulers, and fellow evaluators to ensure an efficient and effective hiring process

Uphold all Airline hiring policies, confidentiality of sensitive applicant information, and legal compliance guidelines

Quals–
What You Need to Succeed (Minimum Qualifications)

Embraces diverse people, thinking, and styles.

Consistently makes safety and security, of self and others, the priority.

Former employee (Flight Attendant, IFS leader, or HR preferred) in good standing at time of departure from company.

Possesses in-depth knowledge of the Flight Attendant position, including responsibilities, work environment, professional expectations, and standards of behavior. Embraces Airline culture and core values (Rules of the Road).

Possesses basic computer skills (e.g., navigating websites and using web-based apps). Able to consistently access the internet with a strong, stable internet connection.

Able to commit to working between 30-40 hours per week.

What Will Give You a Competitive Edge (Preferred Qualifications)

Previous recruiting, hiring, interviewing, or human resources experience.

Previous Flight Attendant experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Business Analyst ll

The Salesforce Marketing Cloud Administrator will be responsible for the conceptual, logical, and physical design of Marketing Cloud product enhancements, including data transformation, automation, and integration. The administrator will be actively involved in scoping and design sessions with business teams to understand business processes and how to improve them on the Salesforce Marketing Cloud platform. This role will actively lead solution design, guide testing strategy, and ensure quality throughout the product development lifecycle. The administrator should have general experience with Sales Cloud, expert experience with Marketing Cloud, and be apprised of the evolving technology stack of the Salesforce platform to create innovative solutions that meets and enhances business process needs.
Job Description
Strategy & Planning
o Being well versed in the strategic direction set by the Sales Innovation team and ensures that it is implemented in the architecture of Marketing Cloud products
o Collaborate with leaders on development of internal product roadmap to align with overarching Salesforce Platform strategic goals
Development & Delivery
o Design, lead and facilitate workshops with key stakeholders to obtain feedback and transform insights into visions, frameworks, and concepts
o Develop and deliver innovative solutions, including solution concepts, to key decision makers which address their issues and needs to drive business value
o Own capital and operational project management in coordination with internal and external stakeholders ensuring timeline and deliverables are met
Leadership & Training
o Act as a consultant, reviewing solutions built on and/or integrated with Marketing Cloud and recommend improvements
o Act as a release manager, approving configuration and coded items to be deployed on the Salesforce platform
o Promote a spirit of business enablement by training fellow colleagues to utilize Salesforce tools and processes more effectively
Innovation & Professional Development
o Continually keep abreast of emerging and best-in-class user experiences and maintain understanding of the capabilities of the Salesforce platform
o Collaborate with colleagues and customers to create innovative prototypes and proofs of concept

Quals–
What will give you a competitive edge (Preferred Qualifications)
Bachelor’s degree in relevant field
Salesforce Marketing Cloud certification
Salesforce Admin certification
Certified Scrum Product Owner certification
Understanding of AWS cloud technology platform and services
Knowledge of Agile development principles

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Sr Corp Quality Auditor I

Reports directly to the Manager Corporate Compliance and Quality. Practices safety conscious behaviors in all operational processes and procedures. Performs de/anti-icing event quality assessments at stations facilities at domestic locations — and/or client locations as designated by leadership — in support of the de/anti-icing event assessment type assigned to the Stations Quality team. Assessment types include de/anti-icing events and applicable proficiency checks. Identifies and tracks escapes using a quality database. Assists operational areas with the development of corrective action plans and/or approves such plans. Performs follow-up audits, and verifies implementation of corrective actions by operational areas. Communicates company policies and procedures, industry standards, Federal Aviation Regulations, and Imparts quality expertise to internal and external customers. Completes collateral duties that may include project management, data management and analysis.

Quals–
Five (5) years operational experience in an area directly related to airline functional areas (such as Flight Operations, Technical Operations, In-Flight Service, Flight Control, Airport Customer Service, and Corporate Security). Extensive experience leading quality oversight of aviation related operations, with emphasis on de/anti-icing. Experience making independent decisions with minimal oversight that result in quality outcomes. Experience collaborating with internal and external quality customers to drive safety and improvement of performance. Travel domestically 75% or higher required. Manage project execution and follow up, monitor and manage information, balance multiple priorities, work under pressure, and meet deadlines and objectives. Data analysis and data driven decision making experience. Conduct on-site audits in potentially hazardous operational environments such as during active de/anti-icing events.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Logistics III

The DMS Logistics Specialist will help coordinate international and domestic shipping. Oversee teardown activities from operational sites where DMS performs business operations to repair vendors & the DMS warehouse. The successful candidate will be highly motivated comfortable engaging others, driving action, updating system transactions, coordinating efforts and effectively communicating requirements and status. The successful candidate will be comfortable working in a dynamic, fast moving work environment with changing priorities being tracked at a detailed level. Coordinate projects involving logistics movements of parts by truck, air, and ocean Track support equipment between sites Report status of parts movements Perform shipment reconciliations Perform system transactions & review data for completeness and accuracy Responsible for performing a wide range of tasks in support of international trade compliance. The position requires use of SAP, MS Excel, Word, Outlook, SNAP-R, ACE and screening tools. Screen business partners and visitors. Prepare shipping packets and complete all required paperwork for internal and external compliance (BOLs, labels, pick tickets and checklists). Maintain recordkeeping requirements for international shipping. Ship goods and verify items against import/export requirements, where applicable Coordinate with transportation companies to plan, schedule and manage import and export shipments. Converting all paper records to digital records. Assist in the writing of procedures, work instructions, forms, and training documents for ITC. Any other duties assigned as determined by the Director of Quality or Global Transportation Program Manager.

Quals–
Minimum of 5 years relevant experience. Bachelors degree preferred in Materials Management, Trade Compliance Certification, or related field. Prior experience with import & export clearance procedures, & dangerous goods preferred. Candidate should have The ability to be extremely organized, detail oriented, solve problems and be a self-starter. Ability to work under fast paced environment and prioritize objectives. Ability to properly classify products with HTS and ECCN. Willingness to travel as required. Excellent communication skills both verbal & written. TOC badge required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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