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Qualifications: 2+ years of product management/BA experience preferred Extensive experience working in scrum/kanban environment Extensive experience defining agile requirements (Epics/stories), including functional and technical in a product/services organization Understanding and usage of agile metrics (velocity, burn downs) to help the team be more productive Experience with root cause analysis and digging into different sources of information (console errors, etc) to understand issue causes and identifying preventative steps and resolutions. In-depth knowledge of Agile process and principles Outstanding communication, presentation and leadership skills Excellent organizational and time management skills Sharp analytical and problem-solving skills Excellent negotiation skills and ability to partner with business stakeholders to prioritize backlog as necessary Creative thinker paired with great attention to details

Responsibilities: Partner with Product Owner and ensure: Release and Sprint backlogs are always prioritized for the Scrum Team to deliver sprint to sprint. Ensure that the team always has an adequate amount of prior prepared stories to work on Translate Product Owner / Product Manager visions into meaningful Epics and Stories so that the scrum team can incrementally deliver. Assist Product Owner with prioritizing stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Assist Product Owner with backlog management, iteration planning, and grooming of the user stories Work closely with Product Owner and Product Management to create and maintain a product backlog according to business value or ROI. Ability to write and document necessary stories/flows to deliver functionality, such as user/system integration stories or API level stories inclusive of user interaction diagrams and flows. Willingness and aptitude to identify technical requirements and translate to adequate technical stories (eg: API creation, integrations, code refactoring, etc). Lead story grooming sessions or requirements clarifications sessions within the Scrum team as well as with external vendors Leading root cause analysis of production issues and identifying resolution and preventative steps. Keep abreast with Agile/Scrum best practices and new trends Support testing efforts in-sprint and in UAT.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Merit – Onsite position Exempt 5+ years experience Sr. Test Engineer job description has been developed to support both the testing functions in the System Test and Integration Test environments. System Test Engineer is responsible for creating and leading master test plans, test cases, and test schedules for the projects. Primary responsibilities include the execution of test cases and scenarios across individual development projects within the System Test environment. Ensures established methodologies and standards are used in product testing. Integration Test Engineer has responsibility for providing mentoring support to the project team throughout the Development Lifecycle. This mentoring begins in the requirements development phase to ensure all requirements are both testable and verifiable, and continues through system test. The Integration Test Engineer is responsible for conducting Integration test and to support the implementation methodologies of new documented, standardized, repeatable testing processes. Essential Responsibilities*: (System Test Engineer) Develop/create master test plans and related documents, test cases, and test schedules. Execute test cases/scenarios across development projects. Test types to include functionality, user interface, regression, security, and user acceptance. Document test scripts and test plans tied back to requirements. Identify and track defects, issues, risks, and action items. Validate requirements for system testing, report preparation, defect recording, and defect tracking. Create defect reports for problems discovered during system test. Perform regression testing to validate the resolution of any software or system defects. Provide input for program schedules and is responsible for creation and development of Used Cases. *May perform other duties as assigned. Essential Responsibilities*: (Integration Test Engineer) Development of test plan, test cases, and project schedules. Execution of test cases/scenarios across numerous project platforms in the Integration test environment. Responsible for test types which include: functionality, user interface, regression, connectivity, performance, load, stress, user acceptance, failover/recovery, and supportability. Develop and update integration test plans and procedures. Validating requirements for integration testing. Report preparation, defect recording, and tracking. Identify, record, report, and track defects *May perform other duties as assigned. Entry Requirements: (both job functions) Bachelors degree in Computer Science or Information Systems with one to five years of experience in an IT testing environment and/or any equivalent combination of experience, education, and/or training that enables the candidate to meet the entry requirements. The ideal candidate will possess the above plus previous airline experience. Major Skills and Competencies: CORE COMPETENCIES: Communication Skills – The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level. Integrity and Trust – Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesnt misrepresent him/herself for personal gain. Teamwork – Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer. Technical Expertise – Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. JOB SPECIFIC: Dedication – Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done. Flexibility – Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately. Interpersonal Skills – The ability to successfully, professionally, and diplomatically interact with others and develop relationships with people who have widely varying styles, levels in the organization, and knowledge of IT. Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond. Task Management – Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise. The ideal candidate will possess the above plus previous airline experience. Major Skills and Competencies: CORE COMPETENCIES: Communication Skills – The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level. Integrity and Trust – Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesnt misrepresent him/herself for personal gain. Teamwork – Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer. Technical Expertise – Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. JOB SPECIFIC: Dedication – Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done. Flexibility – Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately. Interpersonal Skills – The ability to successfully, professionally, and diplomatically interact with others and develop relationships with people who have widely varying styles, levels in the organization, and knowledge of IT. Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond. Task Management – Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise.

Quals–
Must have SAP Finance and/or SAP HR. Automation is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Airline terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems

Quals–
0-2 years experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Qualifications: 8+ years of experience required Experience in strong AWS experience with NodeJS/Python/Java.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

– Gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards. – Documents and improves existing process and information systems. – Designs and executes new technology solutions. – Fosters long-term relationships with business partners. – Manages project tasks and schedules. – Translate Product vision into meaningful Epics and Stories. – Work on a variety of IT projects, either in the form of internal development or in conjunction with external vendors. – Ability to interact with all organizational levels and exercise good judgment to recommend solutions. – Aptitude to identify technical requirements and translate to adequate technical stories. – Lead deep-dive technical analysis sessions, and ensure results are clearly documented. – Assist Product Owner with prioritizing stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy. – Assist Product Owner with backlog management, iteration planning, and grooming of the user stories. – Assist with managing team delivery commitments and helping to remove impediments. – Assist with the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations. – Manage several concurrent projects of varying priority and complexity, across multiple teams and multiple business divisions. – Measure and communicate product business value and ROI. – Enjoy working in a high-profile environment with fluid priorities and ambiguity. – Ensuring the team produces continual and on-time delivery of value. The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in clients long term improvements in business processes. ‘-Provides BU Support, resolving issues not requiring extensive business / system knowledge. -Communicates incident status / clarifies issues with business partner. -Escalates incidents to seniors where business process and extensive system knowledge is required. -Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge. ‘-Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs. -Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT -Understands and documents business requirements and user requirements to ensure system designs meets business needs. -Ensures knowledge transfer to the support organization occurs prior to system go-live. -Schedules and communicates the system go-live date. -Develops and/or update documentations and training materials. -Ensures IT and SOX compliance is covered. -Documents functional requirements that describe the system, process, or product to fulfill business requirements

Quals–
– Minimum 7 years of business and technology analysis experience. – Excellent communication, presentation and leadership skills. – Excellent organizational and time management skills. – Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development. – Familiar with Agile concepts, methods (e.g. Scrum or Kanban), and supporting tools (e.g. Jira, Agility/Version One). – Must have the ability to transform business and functional requirements into technical solutions – Experience as a technical product owner. – Extensive experience defining agile requirements (Epics/stories), including functional and technical in a product/services organization. – Understanding and usage of agile metrics (velocity, burn downs) to help the team be more productive. – Excellent analytical and problem-solving skills. – Excellent negotiation skills and ability to partner with business stakeholders to prioritize backlog as necessary. – Creative thinker with great attention to details.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Strong User Experience design experience. Design Thinking, Figma, User Interviews.

Transforming business requirements into conceptual/logical application architectures Determining feasibility & scalability of front-end solutions, interacting with business and product owners in order to define technical solutions for customer problems Production issue triage, management, and prevention as needed Technical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on Company domain UI Design reviews for feasibility and impact analysis Develop sustainable Accessibility compliant solutions Technical debt resolutions, prevention & code reviews Analysis and implementation of Performance/Stability/Reliability initiatives Research & Development of POCs & innovative new ideas for customer interactions with Airline -Assists in defining alternate solutions for the business problem.

Quals–
10+ years of Experience Advanced level development skills in HTML5, JS and CSS Javascript versions ES2015/ES6 and Typescript a superset of ES2015 Node and NPM Javascript frameworks AngularJS v4+ Express JS jQuery UI testing, E2E testing Jasmine Karma Protractor PhantomJS Jest Cypress Application bundlers Webpack (optional) SystemJS Task runners Grunt, Gulp, etc CSS 3/Frameworks Bootstrap v3/v4 Foundation CSS SaaS Experience with deployment in cloud Focus on Test Driven Development Quality forward development practices, with automation at forefront for continuous quality Performant sites focused on optimal time to interact for end consumers, and continuous focus on improvement of that Secure sites that adhere to best practices for information security Proven ability to deliver responsive, mobile first front end experiences Experience with the Adobe stack, with preferred experience in AEM Experience with Agile working models, TDD, and enterprise security models Ability to work in a fast paced technology environment, interacting with product owners, business analysts, testers and developers Effectively maintain a customer centric focus, both internal, key stakeholders, and end customers with high levels of satisfaction Desired Skillset Ability to write, execute and visualize test results Code organization and bundling for coherent packaging UI Grids, Responsive Web Design, using Figma to interact with visual design.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Transforming business requirements into conceptual/logical application architectures Determining feasibility & scalability of front-end solutions, interacting with business and product owners in order to define technical solutions for customer problems Production issue triage, management, and prevention as needed Technical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on company domain UI Design reviews for feasibility and impact analysis Develop sustainable Accessibility compliant solutions Technical debt resolutions, prevention & code reviews Analysis and implementation of Performance/Stability/Reliability initiatives Research & Development of POCs & innovative new ideas for customer interactions with Airline -Assists in defining alternate solutions for the business problem.

Quals–
Transforming business requirements into conceptual/logical application architectures Determining feasibility & scalability of front-end solutions, interacting with business and product owners in order to define technical solutions for customer problems Production issue triage, management, and prevention as needed Technical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on company domain UI Design reviews for feasibility and impact analysis Develop sustainable Accessibility compliant solutions Technical debt resolutions, prevention & code reviews Analysis and implementation of Performance/Stability/Reliability initiatives Research & Development of POCs & innovative new ideas for customer interactions with Airline -Assists in defining alternate solutions for the business problem.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Qualifications: Minimum 5 years working with an Agile development team
Responsibilities: Facilitates Scrum events for multiple squads and products. -Utilize/update VersionOne as needed. -Track and remove blockers. -Helps employees and stakeholders understand and enact Scrum and empirical product development. -Recommends change that increases the productivity of the Scrum Team. -Ensures the Product Owner knows how to arrange the Product Backlog to maximize value. -Coaches the Development Team in self-organization and cross-functionality.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsibilities Manage each projects scope and timeline Coordinate sprints, retrospective meetings and daily stand-ups Coach team members in Agile frameworks Facilitate internal communication and effective collaboration Be the point of contact for external communications (e.g. from customers or stakeholders) Work with product owners to handle backlogs and new requests Resolve conflicts and remove obstacles that occur Help teams implement changes effectively Ensure deliverables are up to quality standards at the end of each sprint Guide development teams to higher scrum maturity Help build a productive environment where team members own the product and enjoy working on it Responsible for innovation and end-to-end launch of products Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement Turn data insights into products with actionable outcomes to the ultimate customer Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization Partner with Business to develop, own, and execute product roadmap. Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders Lead the product functional design process based on an intimate knowledge of the users and technology Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

Quals–
Requirements Minimum 3 years of experience in a scrum master/TPO role Familiarity with software development Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) Good knowledge of other Agile frameworks Excellent communication and servant leadership skills Problem-solving and conflict-resolution ability Outstanding organizational skills Degree in Computer Science, Business or similar field Scrum master certification is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.