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The Program Manager defines the objectives and develops suitable strategies for the program. The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staff. ‘-Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization. -Develops an annual budget and operating plan to support the program. -Ensures that program activities operate within the policies and procedures of the organization. -Ensures that program activities comply with all relevant legislation and professional standards. -Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization. -Supervises program staff by providing direction, input, and feedback
-Coordinates the delivery of services among different program activities to increase efficiency. -Monitors and approves all budgeted program expenditures. ‘-Develops and implements long-term goals and objectives to achieve successful outcome of program. -Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement. -Interviews and selects well-qualified program staff. -Establishes and implements a performance management process for all program staff. -Ensures all staff members receive orientation and appropriate training in accordance with organizational standards. -Monitors cash flow projections. Manages all project funds according to established accounting policies and procedures.

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Program Manager defines the objectives and develops suitable strategies for the program. The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staff. ‘-Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization. -Develops an annual budget and operating plan to support the program. -Ensures that program activities operate within the policies and procedures of the organization. -Ensures that program activities comply with all relevant legislation and professional standards. -Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization. -Supervises program staff by providing direction, input, and feedback
-Coordinates the delivery of services among different program activities to increase efficiency. -Monitors and approves all budgeted program expenditures. ‘-Develops and implements long-term goals and objectives to achieve successful outcome of program. -Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement. -Interviews and selects well-qualified program staff. -Establishes and implements a performance management process for all program staff. -Ensures all staff members receive orientation and appropriate training in accordance with organizational standards. -Monitors cash flow projections. Manages all project funds according to established accounting policies and procedures.

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsibilities
“Develop Functional and Technical user stories to capture requirements from end-user perspective for new projects and the enhancements to the existing applications
Define User Acceptance criteria against which the user stories will be validated
Document security, performance, reliability and usability requirements
Lead the scrum team in using Agile methodology and scrum practices
Facilitate Daily Standups, Sprint Grooming, Sprint Review and Retrospective meetings
Manage each projects scope and timeline
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members own the product and enjoy working on it
Responsible for innovation and end-to-end launch of products
Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
Turn data insights into products with actionable outcomes to the ultimate customer
Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
Partner with Business to develop, own, and execute product roadmap.
Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
Lead the product functional design process based on an intimate knowledge of the users and technology
Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

Requirements Minimum 3 years of experience in a scrum master/TPO role Familiarity with software development Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) Good knowledge of other Agile frameworks Excellent communication and servant leadership skills Problem-solving and conflict-resolution ability Outstanding organizational skills Degree in Computer Science, Business or similar field Scrum master certification is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Associate Project Coordinator / Project Coordinator / Senior Project Coordinator

Responsibilities include developing, managing, and tracking IT service requests and projects, from inception to implementation and support transition. Responsibilities include forecasting, managing, tracking, and reporting service request/project progress, issues, budget, and scope changes to achieve successful completion, on-time, and within budget. Other requirements include managing communications and expectations of clients, sponsors, users, team, contractors and the enterprise while ensuring project adherence to established Airline project methodologies and standards, including developing resource plans, risk assessments, project plans, checkpoint reviews, and other deliverables as the project requires.

Responsibilities In This Role

Managing the day to day IMAC (Install/Move/Add/Change) queue for areas of assigned responsibility.
Work with leaders in identifying the proper scope for future projects.
Develop an initial plan to clearly define the project requirements and determine an appropriate solution design. Oversee the project team as the requirements are defined and the design identified.
Develop a detailed estimate of the level of effort, schedule and budget necessary to successfully develop and deliver a solution meeting the requirements and quality expectations.
Communicate the requirements, solution design, estimates, and identified risks to project sponsors for their awareness and approval.
Use a process that is well communicated and understood for managing all requested changes to the project.
Motivate and manage project efforts of team members, resolve conflicts, and provide performance feedback to technology group managers.
Ensure project team’s adherence to established Airline project methodologies and standards.
Create and manage all of the accepted Airline project management deliverables including the project charter, project plan, budget, resource plan, risk plan, support plan, implementation plan and other deliverables as required.
Track, manage, and adjust the original plan as necessary to ensure success.
Provide regular status reports to stakeholders, sponsors, the enterprise, and others involved in the project.
Escalate problems as necessary to ensure awareness and assistance with resolution.
Effectively coordinate with the various technology, business, and vendor teams to ensure the project’s success.
Meet the project requirements by delivering a quality solution, on time and within the planned budget.
May perform other duties as assigned.

What Are We Looking For/What Experience Do You Need?

Associates or Bachelor’s degree, or related Airline experience. This is an entry level position so the candidate must be willing to learn all aspects of project coordination and project management.

What Else?
Preferred qualifications or skills include: project management, customer service and communication, project deployment, requirements analysis & management, and quality assurance.
Previous airline industry experience a plus.

Attributes
Communication Skills – The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level.
Integrity and Trust – Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain.
Teamwork – Involves working well in a collaborative setting, supporting work team by volunteering forb and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer.
Technical Expertise – Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.
Courageous Leadership – Doesn’t hold back anything that needs to be said, provides current, direct, complete, and “actionable” positive and corrective feedback to others, faces up to people problems on any person or situation quickly and directly, and is not afraid to take negative action when necessary.
Customer Focus – Is dedicated to meeting the expectations and requirements of internal/external customers, gets customer information and uses it for improvements, acts with the customer in mind, establishes and maintains effective relationships with customers and gains their trust and respect.
Dedication – Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done.
Flexibility – Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately.
Task Management – Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise.

Quals–
2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsible for providing technical advice and guidance to IT users, employing a high degree of customer service, technical expertise, incident resolution, and timeliness. ‘-Provides 1st and 2nd level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. -Monitors tickets assigned to the queue and process first-in first-out based on priority and redirect problems to correct resource. -Applies business/technical support concepts to perform Tier 1 and 2 technical support and escalate issues requiring upper 2nd or 3rd level support. -Utilizes and maintains the helpdesk tracking software. -Manages follow-ups and hand-offs on behalf of the user

Quals–
0-2 years experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

One of the Renowned Airline Infrastructure & Operations is seeking multiple mid-level Oracle Database Administrators (DBA) to assist with the 2024 Exadata Workload Redistribution IT Risk Project. Beginning in mid-April the DBAs on-boarded for this project will be aligned with one of the 5 DevOps Squads and will have primary responsibility for coordination and implementation of database moves, either from Exadata to commodity hardware or from one Exadata machine to another. We plan to use primarily DataGuard for these moves, but some applications with very low tolerance for downtime may need to have replication temporarily set up via GoldenGate. Candidates should be comfortable working independently and possess strong organizational and both written and spoken communication skills. A qualified Oracle resource would have 3+ years of administration experience, specifically in deploying and troubleshooting Linux-based ASM, RDBMS, RAC, and Active DataGuard solutions with versions 11.2 and newer, and with 19c Oracle GoldenGate homogenous uni-directional replication using Classic Architecture. Experience with AWS RDS and EC2 is also a requirement for the participation in the DevOps Squad. This is a limited 9 month engagement for a specific funded project and is not intended as a contract-to-hire position. The resources will not be part of any on call rotation as they will be dedicated to this effort. These are intended to be off-shore resources and there is no requirement for travel. -Performs database recovery from logs, hot & cold backups, Export/Imports and Disaster Recovery. -Performs database creation decommissioning and database updates/migrations to a higher/lower version or cross platform migrations. Also involved in database, schema, and object refresh activities. -Monitors and reports existing database Instance, Database, Server activities for CPU, Memory, and Cach, logs performance, and recommends effective resource utilization/emergency recovery procedures
-Provides Escalation Level 2 Technical 24×7 support. -Performs Business Continuity/Disaster Recovery activities during Business Continuity Plan events. -Plans, schedules, and implements operating system software installs and patches (including 3rd party tools) using change management and release management processes.

Quals–
2-6 years of experience required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Company’s terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

2-6 years of experience required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

-Leads and coaches the organization in its Scrum adoption. -Plans Scrum implementations within the organization. -Helps employees and stakeholders understand and enact Scrum and empirical product development. -Recommends change that increases the productivity of the Scrum Team. -Ensures the Product Owner knows how to arrange the Product Backlog to maximize value. -Facilitates Scrum events as requested or needed. -Coaches the Development Team in self-organization and cross-functionality

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Quals–
OVERVIEW
The position is for Cloud Developer with Air Lines and involves developing new functionality, implementing web services, building micro services, and performing API integration for a highly visible large enterprise application. The project is multi-year where the Developer will be actively coding, troubleshooting across all integration touchpoints; optimizing performance, resolving problems, and designing highly scalable enterprise application hosted on AWS cloud. The ideal candidate should have a strong background in serverless using javascript and experience with AWS Cloud technologies. Additionally, proficiency in AWS server technologies, including S3, Lambda, VPC, Route53, MSK, Kinesis, Aurora, RDS, and DynamoDB, is essential. As a Cloud Developer, you will play a crucial role in designing, developing, and maintaining our cloud applications, ensuring high performance, scalability, and reliability.

YOUR QUALIFICATIONS REQUIRED FOR THIS ROLE
Bachelor’s Degree in Computer Science, Information Systems, with 8+ years of relevant technical experience or Masters degree in Computer Science, Information Systems with 2+ years of technical experience.
8+ years experience in Java, J2EE, Python development experience is required.
Proven experience as a Full Stack Developer, with a strong focus on Java Spring and related technologies.
Hands-on experience with JPA and Hibernate for database integration.
Proficiency in OpenShift PaaS deployments.
Strong knowledge of AWS server technologies, including S3, Lambda, VPC, Route53, MSK, Kinesis, Aurora, RDS, and DynamoDB.
Must have familiarity and hands-on working experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
Experience with front-end technologies such as HTML5, CSS3, JavaScript, and modern JavaScript frameworks (e.g., React, Angular, Vue.js).
Knowledge of CI/CD pipelines and DevOps practices.
Excellent problem-solving skills and the ability to work in a collaborative team environment.
Strong communication skills, both written and verbal.
Ability to work effectively in a fast-paced and dynamic environment.
Experience working with GitHub and/or GitLab, SonarQube, JUnit, Spring Boot
Skilled in writing, designing unit test cases using TDD and BDD methodologies.
Hands on experience of virtualizing services for test automation using tools such as Wire Mock, Mockito etc.
Hands on experience of working with continuous integration tools such Jenkins and Gitlab CI.
Experience using relational and object databases and web service development standards and practices, including RESTful APIs, micro-services, and services.
Experience working in an agile development environment using workload management tools like VersionOne/Agility
Designing, prototyping, and demonstrating new features and components of front-end and back-end to users to ensure compliance with requirements
Assisting in the design, implementation and optimization of related approaches, tools, and workflows
Maintaining current products/services and collaborating with other staff to ensure both functional and non-functional requirements are met
Collaborate with the designers and product managers to ensure that the code that is developed meets their vision.
Design the solution to meet functional and nonfunctional requirements
Align to Security/Compliance framework and controls requirements, leverage Security + Compliance as code accelerators and leverage controls automation
Own quality posture and write automated tests, ideally before writing code
Develop delivery pipelines and automated deployment scripts
Configure services, such as databases and monitoring
Fix problems from the development phase through the production phase, which requires being on call for production support
For SDEs to have such broad roles, they rely on cloud technologies to free them from manyand sometimes allinfrastructure tasks. In an ideal DevOps organization, the SDEs take on operations fully and are on pager duty for production problems
Squads might need SDEs with specialized skills, such as analytics or mobile. In those cases, use pair programming to spread the skills and cross skill the team.
Expert troubleshooting and deployment experience with strong understanding of transforming business and functional requirements into efficient technical solutions
Experience with system integrations, optimizing performance and data integrity
Strong technical and non-technical communication skills. Assures smooth flowing, timely transmission of critical information.
Excellent judgment and problem-solving skills; individual should be able to resolve urgent problems in a calm and quick manner and display a high degree of initiative and drive.
Be flexible and embrace challenges that are outside of your comfort zone
Hands on experience of creating test reports from automation test run using tools such as cucumber report, Extent report etc.
Experience with OpenShift , working knowledge of MQ
AWS Certification is a plus
DevOps and/or automation experience in code testing, building, and deployment a plus
Experience building computer software within the airline industry is a plus
Knowledge Linux operating systems a plus

WHAT WILL BE YOUR RESPONSIBILITIES IN THIS ROLE?
Develop amazingly efficient and effective software using Java, NodeJS, Python, Spring Boot, Microservices, APIs.
Enhance and maintain on prem and internal PAAS applications, and actively rework these to AWS along project timelines.
Help to design and implement serverless patterns from containerized applications.
Build industry standard APIs and help with establishing, consuming & routing calls, connectivity protocols and policy.
Design, develop and implement architecture patterns that are optimized for SLAs, reliability, and cost.
Look upstream and downstream to see around corners and anticipate future consequences for immediate technical choices.
Help to establish and grow a culture of software craftsmanship best practices, including TDD/BDD and Test Automation (both Unit and Integration), Continuous Integration, and Continuous Deployment.
Drive performance improvements including monitoring, detailed metrics, problems, trends, and costs, to determine solutions, required process changes, etc. that will make the function more efficient.
Ensure adherence to security standards and compliance with privacy rules and regulations early in the development.
Be aggressive to resolve and prevent technical debt.
Actively engage in Agile software development activities, including sprint planning, daily standups, and retrospectives, with an aim to continuously improve.
Collaborate frequently to share ideas and gain perspective. Communicate critical information in a clear and timely manner, listen to others, and seek clarification to confirm shared understanding.
Initiate and lead code reviews and continuous improvement efforts.
Create usable documentation/playbook(s)
Effectively analyze tradeoffs between usability and performance needs communicate these across the team.
Optimize pace and meet deadlines.
Administer product upgrades and patches.
Provide assistance and support other team members where required, including troubleshooting and maintenance of production systems/programs/applications.
24/7 On-call support rotation function is a component of this role.

WHAT ELSE?
Airline industry experience is good to have.
AWS/OpenShift and/or Java Distributed Technology certifications is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.