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Archives

Sr Test Engineer

Sr. Test Engineer is responsible for creating and leading master test plans, test
cases, and test schedules for the projects. Primary responsibilities include the
execution of test cases and scenarios across individual development projects
within the System Test environment. Ensures established methodologies and
standards are used in product testing. Sr. Test Engineer has responsibility for
providing mentoring support to the project team throughout the Development
Lifecycle. This mentoring begins in the requirements development phase to ensure
all requirements are both testable and verifiable.

Quals–
5+ Years

Bachelor s degree in Computer Information Systems or a similar discipline is preferred or equivalent work experience.
Top 3 Skills Needed: 7 10 years of experience in software testing with a strong focus on automation. 4+ years of experience building and maintaining automation suites using Cypress.io. Solid experience with Selenium WebDriver.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Executive Assistant IV

Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling.

Quals–
13-15 years of experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Product Leader Digital Catering Solutions

(OVERVIEW & RESPONSIBILITIES)
Air Lines is seeking a creative and driven team member with a passion for improving customer food and beverage experiences to join our team. Airline Onboard Service (OBS) is leading an effort to transform how we do catering by:
Developing a product catalog that is inclusive of all items used by Onboard Service Product Teams including food, beverages and assets
Work with other Enterprise teams to create a seamless process for supporting customer and operational systems
We are looking for a dynamic, strategic, and experienced Product Owner to assist our team with these transformational efforts. The Product Owner will combine business acumen, technical skills, Agile product ownership experience, and intellectual curiosity to drive the vision and development of an industry leading food and beverage experience for our customers.
The Product Owner will work off the team s product roadmap to deliver business value, managing all aspects of developing a foundational back-end system to support the employee-to-customer user experience and design, and improve employee (e.g., Back office, Flight Attendant, Reservation Specialist) and customer satisfaction. The successful candidate will work across In Flight, Commercial, and IT to define a development plan, prioritize work, and support execution of our catering transformation. The candidate will work to ensure development requests are well understood and deliverables meet business needs, all while balancing long-term flexibility and speed to market.
The Product Owner Digital Catering Solutions position is based in Atlanta, GA.

Primary Functions:
Works with stakeholders to create a product catalog for Onboard Services for food, beverages and assets
The primary role will be to plan, create, manage, organize, the different products utilized to support customer and operational systems
Develop user stories to support product life cycle for several operational teams, develop a deep understanding of how these product groups are used to then drive functional requirements and documentation
Own the development of product roadmap and work with IT Technical Product Owner to prioritize feature for development work.
Understand complex business processes that involve different vendor partners and how their data integrates back to OBS to create a complete picture of the products in Onboard Services.
Use data analysis and problem solving to help solve complex business problems in partnership with Technical Product Owner.
Participate in daily Scrum ceremonies with IT, vendors, and business counterparts to score backlog items based on potential impact, development effort, hypothesis confidence, and strategic fit
Work collaboratively with Enterprise Product Catalog initiatives for seamless integration and work with MMS team to support customer and FA digital experiences
Define success criteria and metrics of new products/releases and perform post-implementation analysis
Communicate and coordinate with key stakeholders across the organization to share priorities, product roadmap, and key learnings
High communication skills with the ability to demonstrate the products and product catalog with cross functional teams

Quals–
(MINIMUM QUALIFICATIONS)
1. Build strong working relationships with coworkers, customers (internal and external), partners, and company leadership
2. Bachelor’s degree or 3-5 years of relevant work experience
3. Should have at least 3 years of previous experience with gathering requirements from stakeholders
4. Must be self-motivated, intellectually curious, and results oriented, capable of meeting or exceeding deadlines
5. Must have strong attention to detail, the ability to work autonomously, and manage multiple requests with varying timelines
6. Must possess strong written and oral communication skills
7. Proficiency in Microsoft Office tools (Excel, PowerPoint, Word)

(PREFERRED QUALIFICATIONS)
1. Bachelor’s degree. Preferred major in Technology, Business, Management Information Systems
2. 3-5 years of working Agile product owner experience with prior experience leading or developing others in the Agile methodology
3. Experience working in an Agile environment and has written features and user stories
4. Working knowledge of tools like Agility One (VersionOne)
5. Experience in at least one commercial or operations function such as In Flight, Reservations, Airport Customer Service, Digital, or Sales.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Agile Scrum Master Lead
-Leads and coaches the organization in its Scrum adoption. -Plans Scrum implementations within the organization. -Helps employees and stakeholders understand and enact Scrum and empirical product development. -Recommends change that increases the productivity of the Scrum Team. -Ensures the Product Owner knows how to arrange the Product Backlog to maximize value. -Facilitates Scrum events as requested or needed. -Coaches the Development Team in self-organization and cross-functionality. The Agile Scrum Master is responsible for promoting and supporting Scrum and Agile. The Scrum Master does this by helping everyone understand Scrum / Agile theory, practices, rules, and values. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which arent. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team. The Agile Scrum Master guides the team and the organization on how to use Agile/Scrum practices and values to delight customers; Guide on how to get the most of out of self-organization; Guide on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks; Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization; Remove the impediments or guide the team to remove impediments by finding the right personnel to remove the impediment; Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving; Facilitate getting the work done without coercion, assigning, or dictating the work; Facilitate the discussion, decision making, and conflict resolution; Assist with internal and external communication, improving transparency, and radiating information; Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog; Provide the support to the team using a servant leadership style whenever possible, and leading by example. Key Responsibilities: Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible. Finding techniques for effective Product Backlog management. Helping the Scrum Team understand the need for clear and concise Product Backlog items. Understanding product planning in an empirical environment. Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value. Understanding and practicing agility. Facilitating Scrum events as requested or needed. Assisting the product organization refine the user stories to make sure they are constructed with all the required information. Coaching the Development Team in self-organization and cross-functionality. Helping the Development Team to create high-value products. Removing impediments to the Development Teams progress. Facilitating all team meetings, including the Daily Stand-up / Scrum, Grooming Session, Sprint Planning, Sprint Review / Demo, and Sprint Retrospective. Leading and coaching the organization in its Scrum adoption. Planning Scrum implementations within the organization. Helping employees and stakeholders understand and enact Scrum and empirical product development. Causing change that increases the productivity of the Scrum Team. Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Sr. Systems Engineer

Partial work-from-home schedule, but primarily working in either ATL or MSP – please include location preference at the top of the resume. 5% Travel required (As needed. Primarily team strategy meetings) Sr. Systems Engineer (Application Performance Monitoring) Use Dynatrace APM and UEM tools to optimize application performance and identify bottlenecks in web applications and provide solutions. Demonstrate thorough knowledge and awareness of application performance issues in a complex multi-tiered environment. Knowledge of Customer Experience Management, Application Performance monitoring and log analytics tools like Splunk, Dynatrace Synthetic, Dynatrace Appmon, CA APM, Prometheus etc., is highly desired. On-board new application into Dynatrace, profile configuration, agent setup, instrumentation. Ability to do requirement gathering and target environment analysis from an APM perspective. Hands-on implementation experience in Dynatrace On-Premise and SaaS-based solutions. Experience on Configuration and customization of Dynatrace solution. Ability to cross-train peers with tool usage and assist in creation of best-practices. Coordinate with various project stakeholders and partner support teams to ensure seamless tool deployment. Partner with application development, application support, and other IT infrastructure resources to define measurement frameworks, develop KPI’s and performance dashboards Skills: key words such as JAVA, excel etc. 1. Clear understanding of highly distributed applications and how they interconnect and communicate, from the browser or mobile app, through the cloud, CDNs, and third parties, into the data center, and through to the back end 2. Ability to have meaningful discussions around technical concepts such as object-oriented fundamentals, web application infrastructure, memory management and GC, threading, frameworks, design patterns, exception handling, messaging, reflection, aspect-oriented programming, dependency injection, etc. 3. Strong Linux Administration skills 4. Strong Windows Administration skills 5. Intermediate Java and Python scripting skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Sr. Developer – UI

We are looking for a passionate software engineers who enjoy UI development. This is what you will be doing: hands on implementing front ends associated with the technical designs for product/project teams Transforming business requirements into conceptual/logical application architectures Determining feasibility & scalability of front-end solutions, interacting with business and product owners in order to define technical solutions for customer problems Production issue triage, management, and prevention as needed Technical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on company domain UI Design reviews for feasibility and impact analysis Develop sustainable Accessibility compliant solutions Technical debt resolutions, prevention & code reviews Analysis and implementation of Performance/Stability/Reliability initiatives Research & Development of POCs & innovative new ideas for customer interactions with company -Assists in defining alternate solutions for the business problem. Required Skills 10+ years of Experience Advanced level development skills in HTML5, JS and CSS Javascript versions ES2015/ES6 and Typescript a superset of ES2015 Node and NPM Javascript frameworks o AngularJS v4+ o Express JS o jQuery UI testing, E2E testing o Jasmine o Karma o Protractor o PhantomJS o Jest o Cypress Application bundlers o Webpack o (optional) SystemJS Task runners o Grunt, Gulp, etc CSS 3/Frameworks o Bootstrap v3/v4 o Foundation CSS o SaaS Experience with deployment in cloud Focus on Test Driven Development o Quality forward development practices, with automation at forefront for continuous quality o Performant sites focused on optimal time to interact for end consumers, and continuous focus on improvement of that o Secure sites that adhere to best practices for information security Proven ability to deliver responsive, mobile first front end experiences Experience with the Adobe stack, with preferred experience in AEM Experience with Agile working models, TDD, and enterprise security models Ability to work in a fast paced technology environment, interacting with product owners, business analysts, testers and developers Effectively maintain a customer centric focus, both internal, key stakeholders, and end customers with high levels of satisfaction Desired Skillset Ability to write, execute and visualize test results Code organization and bundling for coherent packaging UI Grids, Responsive Web Design, using Figma to interact with visual design

Quals–
6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Business Analyst

5+ years as a BA/Admin/Consultant Experience with the Salesforce.com platform and able to speak toward design options and best practices Excellent at documenting requirements and ensuring stakeholders have signed off on all parts of the process Experience delivering Sales Operation solutions and custom quoting functionality including ERP integrations

Responsibilities:
This role within the Salesforce CoE will coordinate requirements gathering for two distinct orgs: Material Services & TechOps. You should be well-versed in Salesforce functions and comfortable facilitating conversations with non-technical teams with widely varied requirements and synthesizing those requirements into a comprehensive solution. You should be familiar with VersionOne or other similar tools for documenting epics/stories and be a master of documentation. You should also have a strong understanding of Salesforce.com including its security best practices and be able to advise on solution design with the Salesforce Developer and other COE team members. The Business Analyst is responsible for documentation of requirements as well as the final solution. The BA will also work with the business and coordinate with other COE team members to ensure proper testing takes place with stakeholder sign-off before deployment of the solution. You should be very comfortable making configuration changes following the Salesforce COE processes for release management in process builder/flows, lists, standard Salesforce reports, basic field changes and profile changes as needed. The BA will dotted-line report to the DMS Director of Enterprise Applications. Facilitates the implementation and support of Salesforce modules to enhance the clients business functionality and overall performance, while maintaining a high degree of customer satisfaction. Designs, configures, and tests various Salesforce Modules Analyzes the current business processes and scenarios of the client and recommend/develop solutions to meet the clients need Carries out complex or Client assignments requiring the development of new or improved procedures Maintains a thorough knowledge of the organization and adheres to all organizational standards Able to effectively communicate with stakeholders of all levels of technical expertise (both business and other IT teams) Must be capable of working independently with confidence and not hesitate to reach out to other team members quickly with questions or recommendations of best options Unafraid of asking questions and making suggestions to ensure that the solution will delight users

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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SAP Functional Payroll Lead

Provide high-quality end-user support to SAP users
-Understand complex requirements and formulate cost-effective best-in-class solutions to support business needs
-Analyze business processes and develop and implement improvements to streamline, simplify and optimize SAP solution
-Perform solution design and deliver solution documentation based on business requirements; perform post-deployment assessments and remedial actions to assure optimized business process
-Manage both enhancements and troubleshooting for integrations with SAP HCM.
-Create functional designs to be developed by SAP developers and validate results
-Provide functional guidance to Business Owners during testing cycles and approval process
-Develop project plans for future enhancements and implementations
-Maintain professional and good working relationships with Business Owners

Job Requirements / Qualifications and Skills:
-Embraces Diverse People, Thinking and Styles
-High School Diploma, GED or High School Equivalency
-Consistently makes safety and security, of self and others, the priority
-Should have 8+ years of experience in US and Canada Payroll
-Should have good understanding and configuration experience in Gross to Net calculation in US Payroll, TUBS , BSI & release upgrade.
-Resolve issues related to Payroll driver and time evaluation during the payroll processing
-Resolve Tax Reporter related issues during the year-end W-2 processing by collaborating with the respective teams
-Demonstrates capability to analyze business processes, functional and technical requirements and deliver effective and efficient business process improvements
-5 or more years of experience in SAP consulting with SAP HCM module, administration and operational control for support and maintenance and implementation projects
-Cross functional experience with SAP modules would be advantageous, otherwise demonstrate capability to perform cross functional support role
-Demonstrates capability to analyze business processes, functional and technical requirements
-Effective communication and interpersonal skills
-Independent with high initiative
-Strong problem solving and analysis skills
-Strong understanding over high level business processes
-Ability to thrive in a fast paced business environment
-Able to work in stressful situations
-Ability to manage multiple concurrent activities
-Experience in business process improvement consulting, administration and operational control for support and maintenance and implementation projects
-Must have supported SAP HCM operating environments

  • Should have 8+ years of experience in US and Canada Payroll

– Should have good understanding and configuration experience in Gross to Net calculation in US Payroll, TUBS , BSI & release upgrade.
– Resolve issues related to Payroll driver and time evaluation during the payroll processing
– Resolve Tax Reporter related issues during the year-end W-2 processing by collaborating with the respective teams

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Technical Support Analyst in Atlanta

Qualifications:
Client is looking for a proven leader in its Major Incident Management Situation Desk role located in the Technology Control Center.
The Technology Control Center (TCC) provides Client and Clients IT end-users with a single point of contact for Information Technology problem resolution.
The Technology Control Center (TCC) is an integral part of the IT Operations responsible for the 24x7x365 daily operations of Clients Computer Network Systems, Voice and Data Systems and Applications.
The Critical Incident Situation Desk Analyst will be responsible for providing 7x24x365 coordination, notification, escalation and resolution of all severe and potential high impact technology issues impacting the normal operations for Client and Client IT environments.

YOUR RESPONSIBILITIES IN THIS ROLE :
Central point of contact to manage coordination, notification and resolution of incidents and outages. Monitor and ensure the proper documented updates for all incidents to include but not limited to: the incident problem description, categorization, resolution and business/operational impact information.
Liaison to the TCC Duty Manager working as the focal point for all operational concerns by quickly engaging and escalating to the appropriate support teams. Maintain open and accurate communications with all Support Teams located (physically and/or virtually) on the TCC floor.
Review RFC (Request for Change) reports provided by Change Management in order to ensure all changes with potential operational impact are reported to the OCC and Service Desk Leads.
Provide primary facilitation duties during the daily Operational Briefing status calls. Monitor all OCC Briefings. (as required by the TCC Duty Manager). Initiate and coordinate Technical Bridge collaboration space to assist in resolving incident degradations and outages.
Accurately address and work toward a quick resolution for all emails within the TCC and Incident Management mailboxes. (Clean up, archive, organize folders etc.,)
Supportive Liaison between Support Groups on the TCC floor by providing proactive leadership and escalation support to quickly resolve incidents and outages.
Assist escalation when needed to prevent the incident degradation and/or outage.
Keep Shift Briefings current and accurate throughout the shift and ensure that all information regarding the incident including business operational impact is constantly updated and communicated.
Maintain updates to the TCC Ops video wall screens Assist with the 911 (811) Crisis Management Notification Process.
Provide support for OCC and TCC Disaster Recovery Paging notification Procedures. Keep customers updated during outages.
Verify customers recovery and normal operations after the impact has ended. Add configurations to CA Spectrum and UIM with monitoring tools.
Monitor and work to correct monitoring thresholds that create erroneous incidents.

WHAT ARE WE LOOKING FOR? / WHAT EXPERIENCE DO YOU NEED?
– BS/BA, preferably in a technical, scientific or communications field or 6 or more years of experience managing operational incidents in an airline environment.
– Ability to communicate complex problems and plans in a poised, creative and composed manner, whilst demonstrating a passion for delivering change.
– Experience and ability to engage and collaborate with Clients business management and leadership teams with an approach that results in greater value to and engagement with our business partners.
– Able to communicate and work effectively and collaboratively at all levels in our organization.
– Technical writing experience is a big plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Sr. SAP Functional Consultant
Skills and Experience 5+ years of SAP experience as an SAP implementation consultant in the SAP SuccessFactors LMS module having 3 to 5 LMS implementation experience Prefer candidate to be certified in SuccessFactors LMS Knowledge and experience of processes and configurations in the area of LMS and its integration with other SF modules. Knowledge and experience of SAP HCM on-premises module. Previous implementation experience with SAP HCM data migration with SuccessFactors or other established on-Premise or cloud applications. Good knowledge in configuration of EC with PMGM. Good knowledge of Foundation Objects, MDF objects, Rules and Workflows. Good business knowledge of various HR processes and Learning management processes. Experience with data migration and data management activities in SF Experience and knowledge of SAP Activate and Agile Methodology for SuccessFactors Education and or Training Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred). Masters, MBA or advanced degree in MIS or Computer Science highly preferred.

Responsibilities:
General Purpose of Position: SAP SuccessFactors LMS Module expert who has done 3+ full life cycle implementation. The candidate will have the ability to troubleshoot and recommend alternatives to resolve conflicts between business requirements and standard system functionality Major Duties and Responsibilities: Define and manage the deliverables of functional team to meet engagement objectives. Be a hands-on application expert and prepare / review project deliverables Utilize and apply best practices on projects based on experience and in consultation with experts; appropriately tailored for the business objectives Lead design workshops with the client. Provide impact assessment with Quarterly Releases Enrich and develop reusable (accelerators, enablers) for SuccessFactors COE Build and maintain relationships with key executives, business personnel, SME and a network of professional organizations or affiliations Work closely with various project stakeholders to layout & execute a change management program and roadmap for the length of the implementation project. Contribute to knowledge base of the SAP Practice.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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