About

Responsible for providing technical advice and guidance to IT users, employing a high degree of customer service, technical expertise, incident resolution, and timeliness. ‘-Provides 1st and 2nd level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. -Monitors tickets assigned to the queue and process first-in first-out based on priority and redirect problems to correct resource. -Applies business/technical support concepts to perform Tier 1 and 2 technical support and escalate issues requiring upper 2nd or 3rd level support. -Utilizes and maintains the helpdesk tracking software. -Manages follow-ups and hand-offs on behalf of the user

Quals–
0-2 years experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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One of the Renowned Airline Infrastructure & Operations is seeking multiple mid-level Oracle Database Administrators (DBA) to assist with the 2024 Exadata Workload Redistribution IT Risk Project. Beginning in mid-April the DBAs on-boarded for this project will be aligned with one of the 5 DevOps Squads and will have primary responsibility for coordination and implementation of database moves, either from Exadata to commodity hardware or from one Exadata machine to another. We plan to use primarily DataGuard for these moves, but some applications with very low tolerance for downtime may need to have replication temporarily set up via GoldenGate. Candidates should be comfortable working independently and possess strong organizational and both written and spoken communication skills. A qualified Oracle resource would have 3+ years of administration experience, specifically in deploying and troubleshooting Linux-based ASM, RDBMS, RAC, and Active DataGuard solutions with versions 11.2 and newer, and with 19c Oracle GoldenGate homogenous uni-directional replication using Classic Architecture. Experience with AWS RDS and EC2 is also a requirement for the participation in the DevOps Squad. This is a limited 9 month engagement for a specific funded project and is not intended as a contract-to-hire position. The resources will not be part of any on call rotation as they will be dedicated to this effort. These are intended to be off-shore resources and there is no requirement for travel. -Performs database recovery from logs, hot & cold backups, Export/Imports and Disaster Recovery. -Performs database creation decommissioning and database updates/migrations to a higher/lower version or cross platform migrations. Also involved in database, schema, and object refresh activities. -Monitors and reports existing database Instance, Database, Server activities for CPU, Memory, and Cach, logs performance, and recommends effective resource utilization/emergency recovery procedures
-Provides Escalation Level 2 Technical 24×7 support. -Performs Business Continuity/Disaster Recovery activities during Business Continuity Plan events. -Plans, schedules, and implements operating system software installs and patches (including 3rd party tools) using change management and release management processes.

Quals–
2-6 years of experience required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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These are the main responsibilities however may not be limited to these alone:

* Department leadership support including schedules management, correspondence/email management and telephone call management.

* Heavy calendar and schedule management in multiple time zones requiring interaction with C-level executives and executive level administrative support staff.

* Provide back-up support for other Administrative Assistants in their absence.

* Maintain office efficiency by organizing office operations including copier/printer maintenance with toner inventory to ensure this equipment is always available.

* Assists with activities related to pre-boarding and on-boarding new staff members.

* Manage conference rooms schedules.

* Order office supplies and assist with facilities and equipment related issues.

* Assist with shipment of products, sorting and distributing mail.

* Coordinates travel arrangements and processing expense reports.

* Organizes meetings and special events including any meals required for attendees.

* Makes copies and distributes materials as needed.

* Provide other Admin Assistants in the department daily support as needed.

* Proactive work identification.

Quals–
* High school diploma required, four year college degree preferred.

* 10+ years providing administrative support to a large organization to all levels within the organization with proven progression up to executive levels (C-Levels, Sr. VPs, Managing Director, Director, General Managers) providing excellent customer service in a highly professional manner.

* Must be able to work independently with a strong degree of team collaboration, be self-motivated, highly organized and able to multi-task in a fast-paced environment.

* High degree of proficiency with Microsoft Office products including Outlook, Powerpoint, Word, Excel and SharePoint.

* Strong oral and written communication skills including good listening.

* Travel management and event planning experience a plus.

* Ability to maintain a high-degree of sensitivity and confidentiality on matters requiring discretion.

* Must have a passion and eye for detail while being a creative thinker to connect the various pieces of the puzzle to get the job done including performing tasks that may not be glamorous but must be accomplished up to C-level exposure & support.

* Outgoing positive attitude, professional demeanor, accountable, versatile, and adaptable are key characteristics in the individual that is being sought for in this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Highly experienced with AWS database, data warehousing and storage management and configuring to enterprise business standards
– Design, deploy, and manage scalable and reliable cloud-based databases (e.g., AWS RDS).
– Monitor database performance, implement backup and recovery strategies, and optimize database queries and schemas for efficiency.
– Ensure data integrity and security by implementing appropriate controls, encryption, and data masking techniques.
– Troubleshoot and resolve database-related issues, and provide guidance on best practices for database management.
– Design and manage cloud storage solutions (e.g., AWS S3, Azure Blob Storage, Google Cloud Storage) to support a variety of data types and access patterns.
– Implement data lifecycle management policies, including archiving, retention, and deletion strategies.
– Configure and optimize storage systems for performance, cost-efficiency, and security.
– Ensure high availability and disaster recovery for storage solutions, using replication and cross-region backup strategies.
Highly experienced with API Management, creating deployment and management of APIs
– Design, develop, and maintain APIs using best practices and industry standards (e.g., REST, GraphQL).
– Implement API gateway solutions (e.g., AWS API Gateway, Apigee) to manage and secure API traffic.
– Monitor API performance, usage, and security, implementing rate limiting*** authentication, and authorization as needed.
– Collaborate with development teams to create and maintain comprehensive API documentation and support integration with various services and applications.

Quals–
Experience with DevOps – AWS Code Pipeline, GitLab CI/CD, Helm, Docker, Kubernetes
Experience working with IAM services in AWS AWS IAM, Roles, Policies, Security Groups
Experience with Cloud Monitoring tools like AWS CloudWatch, Grafana, Prometheus
Experience with AWS Compute (EC2)
Experience working with IAM, security tools and standards (PingID, OIDC, Oauth2.0)
– Ensure compliance with security best practices and regulatory requirements across all cloud environments.
Experience with Linux Systems, Package Managers, basic shell scripting, SSH
Experience with IaC (AWS CDK)
Comfortable with cloud networking and content delivery (AWS VPC, CloudFront)
– Implement and manage cloud networking solutions, including VPCs, subnets, security groups, and VPNs.
Familiar with serverless computing on AWS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Design and develop business, application, data, and infrastructure solutions, seek opportunities to optimize performance, maintain and troubleshoot application components as required.

Design and develop with consideration for Non-Functional Requirements (Scalability, Reliability, Availability, Observability, Fault Tolerance)

Ensure that the Company’s methodology, standards, and procedures are adopted and implemented

Design solutions to meet functional and technical requirements.

Write front-end and back-end code following the TDD (Test Driven Development) practice.

Develop delivery pipelines and automated deployment scripts.

Configure services, such as databases and monitoring.

Fix problems from the development phase through the production phase, which requires being on call for production support.

Designing, prototyping and demonstrating new features and components of front-end and back-end to users to ensure compliance with requirements.

Assisting in the design, implementation and optimization of related approaches, tools and workflows.

Collaborate with the technical teams, business teams, and product managers to ensure that the code that is developed meets their vision.

Align to Security/Compliance frameworks and controls requirements.

Implement Service Reliability Engineerin

Quals–
Minimum qualifications:

5 or more years of hands-on experience as a Software Engineer or related technical engineering capacity. Relevant technologies and programming languages include JAVA, Spring Boot, IBM MQ, Oracle Database table design, queries and optimization, Angular

Solid grasp of Agile Methodologies.

Demonstrable experience with DevOps principles, practices and tools.

Experience engineering software within an Amazon Web Services (AWS) cloud infrastructure or other prominent enterprise cloud provider.

Understanding of the full Software Development Lifecycle, building CI/CD pipelines and practicing Test Driven Development is a requirement.

Fundamental Awareness of Application Security principles and 12-factor application development principles is required.

Experience with source control, build tools and GIT (GitHub, Bitbucket or other) is required.

High School diploma, GED or High School Equivalency.

Preferred qualifications:

Bachelors Degree in Computer Science, Information Systems or related technical field.

Experience working in an airline technology environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Deliver requirements, product configuration and user acceptance testing management
Evaluate the solution options, configure, demo and make recommendations within context of finance D365 & other tech platforms.
Work with global finance teams to deliver product configuration and support that can scale across countries.
Manage small projects related to finance platforms
Facilitate requirements review and design sessions with business owners
Maintain Business Use Case and Process Flows with requirement changes
Liaison between the business and technical solutions delivery team
Deliver engaging, informative, well-organized technical and business presentations
Deliver daily and weekly progress metrics
Train users in using the system according to process best practices
Provide business as usual support

Required Capabilities:
5+ years of implementing D365 F&O/AX ERP applications with specific knowledge of finance accounting, fixed assets, accounts payable & finance reporting modules
Advanced Excel skills, in particular around data validation, pivot tables and reporting financial data
Excellence in communication, collaboration, business presentations and meeting facilitation
Expert in business workflow modeling
Expert in project and product planning
Thorough understanding of GAAP accounting
Thorough understanding of SOX
Thorough understanding of source control, unit testing, and continuous integration practices
Thorough understanding of relational database design

Desired Capabilities:
Experience with planning tools such as Oracle HFM, Workiva
Experience using SAP Concur
Experience and skilled in SQL and other query languages.
Experience with Lean and Agile (Scrum) development methodology.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Owns technical decisions of the Crew Oracle database in the cloud. Design data conversion needs and interfaces required to automate the processes as an integrated solution. Plays an active role in the overall architecture and owns the technical responsibility of the success of solution.

Quals–
Experience in Oracle Exadata, preferably in the cloud. Proficient in data technologies including tuning, and data migration. Experience providing crew applications solutions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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