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Archives

Sr. SAP Functional Consultant
Skills and Experience 5+ years of SAP experience as an SAP implementation consultant in the SAP SuccessFactors LMS module having 3 to 5 LMS implementation experience Prefer candidate to be certified in SuccessFactors LMS Knowledge and experience of processes and configurations in the area of LMS and its integration with other SF modules. Knowledge and experience of SAP HCM on-premises module. Previous implementation experience with SAP HCM data migration with SuccessFactors or other established on-Premise or cloud applications. Good knowledge in configuration of EC with PMGM. Good knowledge of Foundation Objects, MDF objects, Rules and Workflows. Good business knowledge of various HR processes and Learning management processes. Experience with data migration and data management activities in SF Experience and knowledge of SAP Activate and Agile Methodology for SuccessFactors Education and or Training Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred). Masters, MBA or advanced degree in MIS or Computer Science highly preferred.

Responsibilities:
General Purpose of Position: SAP SuccessFactors LMS Module expert who has done 3+ full life cycle implementation. The candidate will have the ability to troubleshoot and recommend alternatives to resolve conflicts between business requirements and standard system functionality Major Duties and Responsibilities: Define and manage the deliverables of functional team to meet engagement objectives. Be a hands-on application expert and prepare / review project deliverables Utilize and apply best practices on projects based on experience and in consultation with experts; appropriately tailored for the business objectives Lead design workshops with the client. Provide impact assessment with Quarterly Releases Enrich and develop reusable (accelerators, enablers) for SuccessFactors COE Build and maintain relationships with key executives, business personnel, SME and a network of professional organizations or affiliations Work closely with various project stakeholders to layout & execute a change management program and roadmap for the length of the implementation project. Contribute to knowledge base of the SAP Practice.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Technical Support Analyst in Atlanta

Qualifications:
Client is looking for a proven leader in its Major Incident Management Situation Desk role located in the Technology Control Center.
The Technology Control Center (TCC) provides Client and Clients IT end-users with a single point of contact for Information Technology problem resolution.
The Technology Control Center (TCC) is an integral part of the IT Operations responsible for the 24x7x365 daily operations of Clients Computer Network Systems, Voice and Data Systems and Applications.
The Critical Incident Situation Desk Analyst will be responsible for providing 7x24x365 coordination, notification, escalation and resolution of all severe and potential high impact technology issues impacting the normal operations for Client and Client IT environments.

YOUR RESPONSIBILITIES IN THIS ROLE :
Central point of contact to manage coordination, notification and resolution of incidents and outages. Monitor and ensure the proper documented updates for all incidents to include but not limited to: the incident problem description, categorization, resolution and business/operational impact information.
Liaison to the TCC Duty Manager working as the focal point for all operational concerns by quickly engaging and escalating to the appropriate support teams. Maintain open and accurate communications with all Support Teams located (physically and/or virtually) on the TCC floor.
Review RFC (Request for Change) reports provided by Change Management in order to ensure all changes with potential operational impact are reported to the OCC and Service Desk Leads.
Provide primary facilitation duties during the daily Operational Briefing status calls. Monitor all OCC Briefings. (as required by the TCC Duty Manager). Initiate and coordinate Technical Bridge collaboration space to assist in resolving incident degradations and outages.
Accurately address and work toward a quick resolution for all emails within the TCC and Incident Management mailboxes. (Clean up, archive, organize folders etc.,)
Supportive Liaison between Support Groups on the TCC floor by providing proactive leadership and escalation support to quickly resolve incidents and outages.
Assist escalation when needed to prevent the incident degradation and/or outage.
Keep Shift Briefings current and accurate throughout the shift and ensure that all information regarding the incident including business operational impact is constantly updated and communicated.
Maintain updates to the TCC Ops video wall screens Assist with the 911 (811) Crisis Management Notification Process.
Provide support for OCC and TCC Disaster Recovery Paging notification Procedures. Keep customers updated during outages.
Verify customers recovery and normal operations after the impact has ended. Add configurations to CA Spectrum and UIM with monitoring tools.
Monitor and work to correct monitoring thresholds that create erroneous incidents.

WHAT ARE WE LOOKING FOR? / WHAT EXPERIENCE DO YOU NEED?
– BS/BA, preferably in a technical, scientific or communications field or 6 or more years of experience managing operational incidents in an airline environment.
– Ability to communicate complex problems and plans in a poised, creative and composed manner, whilst demonstrating a passion for delivering change.
– Experience and ability to engage and collaborate with Clients business management and leadership teams with an approach that results in greater value to and engagement with our business partners.
– Able to communicate and work effectively and collaboratively at all levels in our organization.
– Technical writing experience is a big plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Sr. Systems Engineer

The Systems Engineer is focused on the design, construction, testing, implementation and optimization of infrastructure systems. ‘-Investigates and resolves level 1 problem on network infrastructure hardware. -Utilizes standard tools to analyze, identify, and resolve technical problems. ‘-Serves as an escalation point for level 1 problem or incident management. -Analyzes performance problems and recommends solutions to enhance functionality, reliability, and/or usability. -Serves as a liaison between the customer, suppliers, and other technical groups to resolve problems. -Performs high level analysis of complex network system integrations. -Applies specialized knowledge in network infrastructure to conceptualize, design, construct, test, implement, and optimize network infrastructure. ‘-Leads teams to provide advanced design, architecture and diagnostic support. -Responsible for the design, configuration, development, integration, implementation of network solutions. -Combines a good understanding of IT with a considerable knowledge of industry, business function, or service offering in the engagement.

Quals–
6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Agile Scrum Master Lead
-Leads and coaches the organization in its Scrum adoption. -Plans Scrum implementations within the organization. -Helps employees and stakeholders understand and enact Scrum and empirical product development. -Recommends change that increases the productivity of the Scrum Team. -Ensures the Product Owner knows how to arrange the Product Backlog to maximize value. -Facilitates Scrum events as requested or needed. -Coaches the Development Team in self-organization and cross-functionality. The Agile Scrum Master is responsible for promoting and supporting Scrum and Agile. The Scrum Master does this by helping everyone understand Scrum / Agile theory, practices, rules, and values. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which arent. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team. The Agile Scrum Master guides the team and the organization on how to use Agile/Scrum practices and values to delight customers; Guide on how to get the most of out of self-organization; Guide on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks; Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization; Remove the impediments or guide the team to remove impediments by finding the right personnel to remove the impediment; Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving; Facilitate getting the work done without coercion, assigning, or dictating the work; Facilitate the discussion, decision making, and conflict resolution; Assist with internal and external communication, improving transparency, and radiating information; Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog; Provide the support to the team using a servant leadership style whenever possible, and leading by example. Key Responsibilities: Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible. Finding techniques for effective Product Backlog management. Helping the Scrum Team understand the need for clear and concise Product Backlog items. Understanding product planning in an empirical environment. Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value. Understanding and practicing agility. Facilitating Scrum events as requested or needed. Assisting the product organization refine the user stories to make sure they are constructed with all the required information. Coaching the Development Team in self-organization and cross-functionality. Helping the Development Team to create high-value products. Removing impediments to the Development Teams progress. Facilitating all team meetings, including the Daily Stand-up / Scrum, Grooming Session, Sprint Planning, Sprint Review / Demo, and Sprint Retrospective. Leading and coaching the organization in its Scrum adoption. Planning Scrum implementations within the organization. Helping employees and stakeholders understand and enact Scrum and empirical product development. Causing change that increases the productivity of the Scrum Team. Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Sr. Systems Engineer

Partial work-from-home schedule, but primarily working in either ATL or MSP – please include location preference at the top of the resume. 5% Travel required (As needed. Primarily team strategy meetings) Sr. Systems Engineer (Application Performance Monitoring) Use Dynatrace APM and UEM tools to optimize application performance and identify bottlenecks in web applications and provide solutions. Demonstrate thorough knowledge and awareness of application performance issues in a complex multi-tiered environment. Knowledge of Customer Experience Management, Application Performance monitoring and log analytics tools like Splunk, Dynatrace Synthetic, Dynatrace Appmon, CA APM, Prometheus etc., is highly desired. On-board new application into Dynatrace, profile configuration, agent setup, instrumentation. Ability to do requirement gathering and target environment analysis from an APM perspective. Hands-on implementation experience in Dynatrace On-Premise and SaaS-based solutions. Experience on Configuration and customization of Dynatrace solution. Ability to cross-train peers with tool usage and assist in creation of best-practices. Coordinate with various project stakeholders and partner support teams to ensure seamless tool deployment. Partner with application development, application support, and other IT infrastructure resources to define measurement frameworks, develop KPI’s and performance dashboards Skills: key words such as JAVA, excel etc. 1. Clear understanding of highly distributed applications and how they interconnect and communicate, from the browser or mobile app, through the cloud, CDNs, and third parties, into the data center, and through to the back end 2. Ability to have meaningful discussions around technical concepts such as object-oriented fundamentals, web application infrastructure, memory management and GC, threading, frameworks, design patterns, exception handling, messaging, reflection, aspect-oriented programming, dependency injection, etc. 3. Strong Linux Administration skills 4. Strong Windows Administration skills 5. Intermediate Java and Python scripting skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Developer – Niche Developer – Niche

Quals–
Business Unit: ITS/Enterprise Data Services Department: 874 Location: ATL/Admin Finance & HR Contacts: Seun Adegbemle / Nikki Glee Number of approved openings: 1 Job Title & Code: Data Engineer / NEW ROLE Job Description: The Opportunity The Data Engineer will play a key role on the Enterprise Data Services team, responsible for transforming data from disparate systems to provide insights and analytics for business stakeholders. Youll leverage cloud-based infrastructure to implement technology solutions that are scalable, resilient, and efficient. You will collaborate with Data Engineers, Data Analysts, DBAs, cross-functional teams, and business leaders. You will architect, design, implement and operate data engineering solutions, using Agile methodology, that empower users to make informed business decisions. Candidate You are self-motivated, work independently, and have direct experience with all aspects of the software development lifecycle, from design to deployment. You have a deep understanding of the full life data lifecycle and the role that high-quality data plays across applications, machine learning, business analytics, and reporting. Strong candidates will exhibit solid critical thinking skills, the ability to synthesize complex problems, and a talent for transforming data to create solutions that add value to a myriad of business requirements. You have the demonstrated ability to lead and take ownership of assigned technical projects in a fast-paced environment. Excellent written and speaking communication skills are required as we work in a collaborative cross-functional environment and interact with the full spectrum of business divisions. You demonstrate unsatiated curiosity and outstanding interpersonal soft skills. Ideal candidates have more than just knowledge or skill set, as they also have a can do mindset to find solutions. Qualifications Bachelor of Science degree in Computer Science or equivalent At least 3+ years of post-degree professional experience Desired Airline industry experience Desired development experience building and maintaining ETL pipelines Desired experience working with database technologies and data development such as Python, PLSQL, etc. Solid understanding of writing test cases to ensure data quality, reliability and high level of confidence Track record of advancing new technologies to improve data quality and reliability Continuously improve quality, efficiency, and scalability of data pipelines Knowledge of working with queries/applications, including performance tuning, utilizing indexes, and materialized views to improve query performance Identify necessary business rules for extracting data along with functional or technical risks related to data sources (e.g. data latency, frequency, etc.) Develop initial queries for profiling data, validating analysis, testing assumptions, driving data quality assessment specifications, and define a path to deployment Familiar with best practices for data ingestion and data design.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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SAP Functional Payroll Lead

Provide high-quality end-user support to SAP users
-Understand complex requirements and formulate cost-effective best-in-class solutions to support business needs
-Analyze business processes and develop and implement improvements to streamline, simplify and optimize SAP solution
-Perform solution design and deliver solution documentation based on business requirements; perform post-deployment assessments and remedial actions to assure optimized business process
-Manage both enhancements and troubleshooting for integrations with SAP HCM.
-Create functional designs to be developed by SAP developers and validate results
-Provide functional guidance to Business Owners during testing cycles and approval process
-Develop project plans for future enhancements and implementations
-Maintain professional and good working relationships with Business Owners

Job Requirements / Qualifications and Skills:
-Embraces Diverse People, Thinking and Styles
-High School Diploma, GED or High School Equivalency
-Consistently makes safety and security, of self and others, the priority
-Should have 8+ years of experience in US and Canada Payroll
-Should have good understanding and configuration experience in Gross to Net calculation in US Payroll, TUBS , BSI & release upgrade.
-Resolve issues related to Payroll driver and time evaluation during the payroll processing
-Resolve Tax Reporter related issues during the year-end W-2 processing by collaborating with the respective teams
-Demonstrates capability to analyze business processes, functional and technical requirements and deliver effective and efficient business process improvements
-5 or more years of experience in SAP consulting with SAP HCM module, administration and operational control for support and maintenance and implementation projects
-Cross functional experience with SAP modules would be advantageous, otherwise demonstrate capability to perform cross functional support role
-Demonstrates capability to analyze business processes, functional and technical requirements
-Effective communication and interpersonal skills
-Independent with high initiative
-Strong problem solving and analysis skills
-Strong understanding over high level business processes
-Ability to thrive in a fast paced business environment
-Able to work in stressful situations
-Ability to manage multiple concurrent activities
-Experience in business process improvement consulting, administration and operational control for support and maintenance and implementation projects
-Must have supported SAP HCM operating environments

  • Should have 8+ years of experience in US and Canada Payroll

– Should have good understanding and configuration experience in Gross to Net calculation in US Payroll, TUBS , BSI & release upgrade.
– Resolve issues related to Payroll driver and time evaluation during the payroll processing
– Resolve Tax Reporter related issues during the year-end W-2 processing by collaborating with the respective teams

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Sr. Developer – Java Sr. Developer – Java

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Airline terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects. ‘-Leads the design, development, implementation, and support of information technology solutions encompassing multiple specializations, platforms, and technologies. -Defines project scope, plans, and deliverables, including proposed implementation dates. -Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques -Assists in defining alternate solutions for the business problem. This is a REQ for Client to fill with Karan Kumar. This is a position for the Viper Schedule Change team to work as a developer on the project.

Quals–
6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Test Engineer – Specialized

Merit – Offshore position Exempt 3-5 years experience Test Engineer job description has been developed to support both the testing functions in the System Test and Integration Test environments. System Test Engineer is responsible for creating master test plans, test cases, and test schedules for the projects. Primary responsibilities include the execution of test cases and scenarios across individual development projects within the System Test environment. Ensures established methodologies and standards are used in product testing. Integration Test Engineer has responsibility for providing mentoring support to the project team throughout the Development Lifecycle. This mentoring begins in the requirements development phase to ensure all requirements are both testable and verifiable, and continues through system test. The Integration Test Engineer is responsible for conducting Integration test and to support the implementation methodologies of new documented, standardized, repeatable testing processes. Essential Responsibilities*: (System Test Engineer) Develop/create master test plans and related documents, test cases, and test schedules. Execute test cases/scenarios across development projects. Test types to include functionality, user interface, regression, security, and user acceptance. Document test scripts and test plans tied back to requirements. Identify and track defects, issues, risks, and action items. Validate requirements for system testing, report preparation, defect recording, and defect tracking. Create defect reports for problems discovered during system test. Perform regression testing to validate the resolution of any software or system defects. Provide input for program schedules and is responsible for creation and development of Used Cases. *May perform other duties as assigned. Essential Responsibilities*: (Integration Test Engineer) Development of test plan, test cases, and project schedules. Execution of test cases/scenarios across numerous project platforms in the Integration test environment. Responsible for test types which include: functionality, user interface, regression, connectivity, performance, load, stress, user acceptance, failover/recovery, and supportability. Develop and update integration test plans and procedures. Validating requirements for integration testing. Report preparation, defect recording, and tracking. Identify, record, report, and track defects *May perform other duties as assigned. Entry Requirements: (both job functions) Bachelors degree in Computer Science or Information Systems with one to five years of experience in an IT testing environment and/or any equivalent combination of experience, education, and/or training that enables the candidate to meet the entry requirements. The ideal candidate will possess the above plus previous airline experience. Major Skills and Competencies: CORE COMPETENCIES: Communication Skills – The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level. Integrity and Trust – Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesnt misrepresent him/herself for personal gain. Teamwork – Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer. Technical Expertise – Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. JOB SPECIFIC: Dedication – Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done. Flexibility – Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately. Interpersonal Skills – The ability to successfully, professionally, and diplomatically interact with others and develop relationships with people who have widely varying styles, levels in the organization, and knowledge of IT. Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond. Task Management – Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise.

Quals–
3- 6 years of experience in Information Technology with expertise in Software Quality

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Program Manager

As part of Release Management and application Change Management processes, this role is responsible for managing and coordinating all application changes and releases for HRIT portfolio of applications. Serving as the Application Release and Change Manager, this role must carry out various tasks to ensure that application software is effectively and efficiently designed, developed, tested, coordinated and approved to be released into production. Responsible for setting up HR applications release standards, define release strategy & processes involved, plan data refreshes and chairs weekly Change Advisory Board (CAB) meetings for application changes. This role provides solutions in areas of high availability, data integrity and security. Evaluates and recommends software technologies in these areas, evaluates alternatives and analyzes problems with data infrastructures. YOUR RESPONSIBILITIES IN THIS ROLE -Deploying, administering and managing SAP Basis and application integrations. -Collaborate with many teams including networking, database, storage/backup, development and operations to efficiently and effectively deliver operational excellence. -Implement the disaster recovery strategy in collaboration with vendor partner and other IT teams. -Responsible for target system performance goals for SAP systems. -Collaborates with other IT groups in order to solve technical issues. Establishes and monitors escalation of problems. -Partner with Change and Release Management to ensure a stable operating environment during any transitions and changes. -Ensure all processes are in compliance with our policies and procedures, including SOX, PCI, and data retention processes. -Provide guidance to team members to implement the new designed architecture. Serve as the driving and leading force for this new vision. -Enable automated monitoring and health checks into the system and be the driving force to define the standards and implement the solutions required to minimize manual administrator involvement. -Act as the lead System Expert on upgrade planning and provide accurate resource estimates on performing all upgrade tasks from an SAP Basis administrator position. WHAT ARE WE LOOKING FOR? / WHAT EXPERIENCE DO YOU NEED? -Foster teamwork and a spirit of collaboration amongst the internal Applications and Infrastructure teams as well as key Application Outsourcing (AO), Software as a Service (SaaS) and hosting providers and partners while conveying a sense of urgency and responsiveness to meet business needs. -Work with Business partners for gathering requirements, developing sound, well- architected solutions and articulate their benefits. -Define release standards, strategy, processes and metrics. -Define and automate testing strategy, processes and ensure production readiness. -Be responsible for setting up Applications release strategy and chair CAB. -Responsible for designing and delivery services to support SAP within Application Lifecycle Management Solutions, -Define quality standards, processes and metrics – Verifies all required testing like Unit testing, business testing, regression testing and integration testing has been completed and documentation is in place. -Be involved in every step of the application software designing process. This involves creating models and prototypes, evaluating potential risks and defects, analyzing specifications and customizing applications for specific business requirements -Coordinate scripts and automation tools used to test, integrate, and deploy software releases to various applications. -Demonstrate a solid understanding of applications, data and infrastructure architecture expertise and systems design. -Manage risks and resolve issues that affect release scope, schedule and quality. -Standardizes change management process and confirms all approvals are received for the change requests as outlined and required by IT Change Management framework. -Chairs CAB reviews and provides final approval for releases of all applications changes in SAP and potentially non-SAP. -Work closely with the infrastructure group and delivery teams to organize and participate in architecture reviews, develop best practices and insure adherence to standards, road maps and the IT Blueprint. -Typically required to produce documents related to application architecture, design steps, integration processes and testing procedures relating to each application deployed. This documentation would also cover the installation and maintenance of application software as well as guidelines and standards that should be adhered to for each product Qualifications -Bachelor’s degree from a regionally accredited four-year college or university in Computer Science, Business, Information Systems, IT or related field and 7+ years of IT & SAP experience; or equivalent combination of education and/or experience, required. -Bachelor’s Degree, preferred. -Minimum of 2+ years of experience in a position of leadership to include team development and management, required. -Experience with software applications, SAP Applications and knowledge of infrastructure design -2+ years of SAP HANA Experience, at least 1 full cycle of sap implementation preferred. -Practical understanding of SAP’s Transport process and BASIS functions. -2+ years’ experience, vendor Management, hosting services providers and AMS support. Prior experience working with outsourced provider for Level 1, 2 and 3 support, preferred. -Work with Hosting partner to ensure SLA & 24 x 7 operations and support of mission critical Enterprise application systems. -Proven experience in navigating complex organizations, creative problem solving, and rational experimentation. -Ability to translate complex technical topics into easy to understand concepts. -Ability to manage escalations and communications during critical outages and activities. -Solid analytical skills, experience solving practical issues and engaging cross functional teams of multiple process partners to gain consensus. -Experience developing a team and strategy. -Experience with project management. -Strong verbal and written communication skills with ability to effectively communicate with peers and executive leadership. -Strong leadership and management skills that align with IT culture. Specific skills include facilitating change, driving operational excellence, and striving for continuous improvement. -Ability to work well with others in fast paced, dynamic environment. -Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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