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The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Airline terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects

Quals–
2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

As an Agile Team Coach (AC)_Team you will work closely with individual members, whole software delivery teams, release management and business partners to ensure effective software delivery based upon defined agile value & principles. The goal of each AC is to teach, motivate, and encourage each team to self-sustainability of agile practices. The Agile Coach has worked their career in order to coach those around them to be the best possible agilists. They are also someone who leads by example and knows how to bring out the best in people. RESPONSIBILITIES IN THIS ROLE As an Agile Team Coach, you will provide guidance, mentoring, and coaching to Scrum Masters, Product Owners, Delivery Team members, Managers, Executives, and other stakeholders within the channel or portfolio to ensure the delivery of “value at the right time in the right way. Key Responsibilities Train Agile teams on Agile Frameworks specific to including: Scrum, Kanban, etc. Utilize Agile techniques to help the business build product backlogs, prioritize them, and drive value for Agile Delivery Teams Coach Agile teams and requisite business partners on transparency, empowerment, ethics, self-organization and responsive action Guide the team to improve their ability to be predictive using right estimation and capacity planning techniques Embed a culture of continuous improvement within the Agile team

Quals–
Required Skills Facilitation the art of conducting workshops, retrospectives, assessments, building relationships between multiple stakeholders and team members Training Ability to create and delivery training sessions Techniques – Conflict management, Story mapping, Estimation, Prioritization, Retrospective Team Level Agile Metrics Informed on TDD, Automation, BDD, CICD, Modern Engineering Practices Hands on coaching experience with Agile teams (Scrum and Kanban) WHAT ARE WE LOOKING FOR? / WHAT EXPERIENCE DO YOU NEED? Minimum 7 years in Software Delivery, with at least 2 years as an Agile Coach Migrating and coaching a team from traditional waterfall delivery to Agile ways of working Visioning, Road-mapping, Release Planning, Iterative Planning/Continuous Planning (Scrum/Kanban events) with Agile teams Certified in one or more of the following a plus, PMI Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), Certified Scrum Professional (CSP), ICAgile Certified Professional (ICP), or other related agile certifications from a reputable organization. 3-5 years of experience with one or more Agile development methodologies (i.e. Scrum, XP, Kanban, Lean, etc.) Experience in product development

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in clients long term improvements in business processes. ‘-Provides BU Support, resolving issues not requiring extensive business / system knowledge. -Communicates incident status / clarifies issues with business partner. -Escalates incidents to seniors where business process and extensive system knowledge is required. -Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge. ‘-Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs. -Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT -Understands and documents business requirements and user requirements to ensure system designs meets business needs. -Ensures knowledge transfer to the support organization occurs prior to system go-live. -Schedules and communicates the system go-live date. -Develops and/or update documentations and training materials. -Ensures IT and SOX compliance is covered. -Documents functional requirements that describe the system, process, or product to fulfill business requirements. ‘-Responsible for functional design of application systems across all technologies and platforms. -Translates user requirements to process and data requirements. -Converts specifications about business problems into sequence of detailed programming instructions to solve business problems through automation support. -Constructs program flow charts to describe the processing of data and development of precise steps and processing logic across all platforms. -Provides broad understanding of platforms and applications across all technologies. -Functions as an IT advisor to the business units. -Oversees and guides the team of Business Analysts I, II

Quals–
6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Evaluate, quantify, and communicate risk across the compliance, internal controls, and cyber domains Establish and communicate key risk and key performance indicators respective to our program Engage with partners in Information Security, Information Technology, and lines of business to ensure we are in compliance with Company’s Information Security policy, standards, and regulatory/statutory requirements Analyze and research IT relevant policies, standards, and procedures against dedicated frameworks (NIST, ITIL, ISO) to provide guidance for driving continually effective and efficient processes Key team player in driving regulatory engagements lifecycle such as SOX, PCI, Department of Defense (DoD), GDPR, and more Coordinate with internal and external audit teams, as needed, to fulfill regulatory/statutory requirements Engage & consult with key partners within Company to develop relationships to facilitate partnership & alignment Anticipate organizational impacts & understand risk associated with introducing new technologies or processes Exceptional written and verbal communication skills with a demonstrated ability to develop and maintain relationships Perform special projects as assigned, while effectively managing time with competing priorities Requires self-starters who work well within a largely self-directed environment Manage regulatory artifact requests, collect evidence, and complete overarching engagement-related administrative tasks

Quals–
2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Airline terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects

Quals–
2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Airline terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects

Quals–
2-6 years of experience required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Airline terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects. ‘-Leads the design, development, implementation, and support of information technology solutions encompassing multiple specializations, platforms, and technologies. -Defines project scope, plans, and deliverables, including proposed implementation dates. -Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques -Assists in defining alternate solutions for the business problem.

Quals–
6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Title: Field Engineer Bench Technician Job Overview: Responsible for hardware repair, refurbishment, and configuration of hardware devices across a broad scope of desktop devices supporting the IT infrastructure in office environments, reservation centers, and airport locations. This is a bench Technician role requiring electronic repair background and knowledge of Windows Operating System. Must be proficient in the use of use of electronic test/repair tools (Meters, trackers, Soldering equip, Hand tools, etc) Essential Responsibilities*: Responsible for hardware repair, refurbishment and configuration of desktop devices, peripherals, network devices, airline specific equipment (Kiosk, Printer, etc). Perform, as specified in the Service Request, the physical repair of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.). Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request. Verify the asset in accordance with company policy. Update asset management systems. Troubleshoot and resolve all hardware and software problems supported by Field Operations. Communicate with the Field Planning and Project Management organization. Duties may include research, providing input into work orders, and occasional assistance with site surveys. Perform preventative maintenance on operational devices. Coordinate external vendor services. Install, customize, maintain, test, and troubleshoot operating systems and other systems software Provide technical support, as needed, to the enterprise. Configure, install, maintain, test, and troubleshoot hardware systems Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems. Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures. Coordinate activities with internal/external technology owners/service providers *May perform other duties as assigned. Basic Entry Requirements: Electronic Repair Knowledge Knowledge of ServiceNow, MS Office, Outlook, etc. Troubleshooting skills (hardware/software) and peripheral knowledge. The ideal candidate will have the above plus A+ Certification. Must be able to move, on a regular basis, large equipment that weighs at least 40 pounds. Ability to provide on-site, and on-call 7x24x365 support, as needed. Must have valid drivers license. Previous airline experience is ideal. Ability to work within a team environment. May require over night travel Major Skills and Competencies: Communication Skills – The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level. Integrity and Trust – Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesnt misrepresent him/herself for personal gain. Teamwork – Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer. Technical Expertise – Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. Dedication – Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done. Flexibility – Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately. Patience – Involves listening and checking before acting. Is tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches. Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesnt stop at the first answer. Task Management – Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Airline terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects. ‘-Leads the design, development, implementation, and support of information technology solutions encompassing multiple specializations, platforms, and technologies. -Defines project scope, plans, and deliverables, including proposed implementation dates. -Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques -Assists in defining alternate solutions for the business problem.

Quals–
6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.