Archives

The Health & Welfare (H&W) Ask HR Specialist will serve as H&W Human Resources Service Delivery (HRSD) support to our benefits administrator, vendors and the business in order to align operational solutions with company requirements, goals, and objectives. Will be primarily focused on daily responses to employee questions within internal employee HR service function. This is leveraging ServiceNow technology and consistently responding to Tier 1, and Tier 2 question escalations. Will serve as an overall subject matter expert of health and welfare programs administered by company HR Services including all processes, procedures, and policies. Responsible for ensuring any data issues are handled appropriately by providing direction to various business partners as needed. Proactively educates employee on Air Lines policies and procedures as it pertains to the roles & responsibilities of the vendor and the attributes of the plans.

Quals–
4 year college degree or equivalent study/ experience required Preferred minimum five years benefits or similar experience with demonstrated expertise in benefit operations and vendor management. Successful candidate must be a self-starter who takes full accountability for performance and requires minimum supervision. Must possess ability to effectively interact with a variety of individuals within the company, clients, carriers, and vendor organizations. Must possess the skills needed for accuracy and attention to detail. Must possess proficiency in Microsoft Office Suite specifically Excel and Access. Familiarity with ServiceNow technology preferred. Must possess time management skills, project management skills and organizational skills. Must be able to handle continually changing priorities in a fast paced work environment. Working under tight deadlines and time constraints is required. Must be able to handle highly confidential materials.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

One of the renowned Airline Communication team is seeking a Platforms Operations Coordinator who is passionate about site presentation, governance, process and building author relationships. This professional will support the upkeep and development of multiple sites and pages across Airlines intranet, company domain. As part of the Platforms & Content Strategy team, the work will align with overall team priorities while balancing whats needed by the site owners and authors. This person will report to the Senior Manager of Corporate Communications Platforms. Manage author requests including tracking, author permissions, troubleshooting, and executing solutions sometimes with urgency Review and post content from internal clients Assist with corporate and divisional intranet websites within branding standards Help maintain Author Hub including site governance to preserve consistency across 1K+ authors Collaborate daily with team members to ensure alignment across site projects Support testing of new or updated platform-related technologies Maintain consistency across internal websites Offer recommendations on how to improve any digital platforms, especially those managed by Corporate Communications and Employee Communications Project and task management Participate in continuous growth and learning around tools used, tools available, content operations, industry standards, industry innovations, and content management Participate in after-hours on-call support including publishing to external site, Airline News Hub

Quals–
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) A minimum of 1-2 years of experience in the field of digital production, communications or marketing SharePoint Online and HTML experience Understanding of the digital landscape and trends Inquisitive nature and a passion for learning Be able to navigate a highly-matrixed, complex organization, develop strong peer relationships and challenge the status quo while driving alignment Be highly responsible, team-oriented, collaborative Bring creativity, innovation, industry knowledge and team priorities to every assignment and be able to identify opportunities to use data to improve our work Thrive in a fast-paced environment with the ability to readily adjust to changing workload and priorities WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) Experience with Corporate Communications, Marketing or Internal Communications Adobe Analytics experience Sail Point or SSGM experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Support required from contractors will include: Fielding phone calls and emails from internal customers, data entry and updates in scheduling systems, and partner with current Centralized Services team and Sedgwick to ensure FMLA policy and procedure adherence.

Quals–
High school diploma or equivalent Ability to maintain excellent customer service skills and demonstrates a high level of professionalism towards all customers Written, verbal, and interpersonal communication skills with the ability to manage sensitive and confidential situations with empathy and professionalism Must be willing work a varied schedule that includes evenings nights weekends and holidays Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal customers Role requires candidates to have computer skills and comfort with navigating web-based and airline specific software applications, email, instant messaging, and internet searches. A passion for serving the needs of others. Excellent dependability, the ability to handle stressful situations, flexibility in a fast-paced environment, and the ability to learn and react quickly. Previous HR and/or benefits/leave experience preferred”

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

***No description scraped***

Responsible for purchasing and negotiating materials, equipment, and supplies from vendors. Evaluates vendor quotes and services to determine most desirable suppliers.

Quals–
8+ years

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Reports directly to the Manager Corporate Compliance and Quality. Practices safety conscious behaviors in all operational processes and procedures. Performs de/anti-icing event quality assessments at stations facilities at domestic locations — and/or client locations as designated by leadership — in support of the de/anti-icing event assessment type assigned to the Stations Quality team. Assessment types include de/anti-icing events and applicable proficiency checks. Identifies and tracks escapes using a quality database. Assists operational areas with the development of corrective action plans and/or approves such plans. Performs follow-up audits, and verifies implementation of corrective actions by operational areas. Communicates company policies and procedures, industry standards, Federal Aviation Regulations, and Imparts quality expertise to internal and external customers. Completes collateral duties that may include project management, data management and analysis.

Quals–

Five (5) years operational experience in an area directly related to airline functional areas (such as Flight Operations, Technical Operations, In-Flight Service, Flight Control, Airport Customer Service, and Corporate Security). Extensive experience leading quality oversight of aviation related operations, with emphasis on de/anti-icing. Experience making independent decisions with minimal oversight that result in quality outcomes. Experience collaborating with internal and external quality customers to drive safety and improvement of performance. Travel domestically 75% or higher required. Manage project execution and follow up, monitor and manage information, balance multiple priorities, work under pressure, and meet deadlines and objectives. Data analysis and data driven decision making experience. Conduct on-site audits in potentially hazardous operational environments such as during active de/anti-icing events.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Flight Attendant Hiring Team Evaluator (Contractor) Remote Position

How Youll Help Us Keep Climbing (Overview & Key Responsibilities)

In-Flight Service (IFS) is seeking candidates with past flight attendant experience or an In-Flight Service support role, to support our mission to hire our next generation of flight attendants. This role will support the flight attendant hiring team by evaluating candidates responses to virtual interviews, using structured scoring guidelines. Successful team members will evaluate all candidates consistently, fairly, and inclusively, while maintaining Airline high standards for quality and professionalism.

This position is remote (no travel or onsite work is required) and your work schedule will be flexible within a committed number of hours per day/week. All work will be conducted within a collaborative and supportive team environment.

Summary of Responsibilities

Evaluate candidate responses to virtual (recorded) video interviews:

o Receive a predetermined number of candidate interviews to evaluate per day, to be completed on your own time, provided that all assigned evaluations are submitted prior to the next day

o Access the online interview system to view and complete assigned interview evaluations

o View candidate recorded video responses to structured behavioral interview questions

o Record (type) notes to capture key elements of candidates interview responses

o Assign scores to candidates responses to each question, using a structured (1-5) rating scale and behavioral scoring guidelines

o Review scoring of each candidate for accuracy and completeness, and submit the evaluation

Attend an initial virtual or possible in-person training event to learn best practices for conducting effective and inclusive interview evaluations, followed by on-the-job training before independently evaluating candidates

Attend periodic in-person team scoring calibration workshops and receive periodic individual feedback and coaching on your candidate evaluations

Interact frequently with flight attendant hiring team leaders, coordinators, schedulers, and fellow evaluators to ensure an efficient and effective hiring process

Uphold all Airline hiring policies, confidentiality of sensitive applicant information, and legal compliance guidelines

Quals–
What You Need to Succeed (Minimum Qualifications)

Embraces diverse people, thinking, and styles.

Consistently makes safety and security, of self and others, the priority.

Former employee (Flight Attendant, IFS leader, or HR preferred) in good standing at time of departure from company.

Possesses in-depth knowledge of the Flight Attendant position, including responsibilities, work environment, professional expectations, and standards of behavior. Embraces Airline culture and core values (Rules of the Road).

Possesses basic computer skills (e.g., navigating websites and using web-based apps). Able to consistently access the internet with a strong, stable internet connection.

Able to commit to working between 30-40 hours per week.

What Will Give You a Competitive Edge (Preferred Qualifications)

Previous recruiting, hiring, interviewing, or human resources experience.

Previous Flight Attendant experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

We are looking for a passionate software engineers who enjoy UI development. This is what you will be doing: hands on implementing front ends associated with the technical designs for product/project teams Transforming business requirements into conceptual/logical application architectures Determining feasibility & scalability of front-end solutions, interacting with business and product owners in order to define technical solutions for customer problems Production issue triage, management, and prevention as needed Technical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on company domain UI Design reviews for feasibility and impact analysis Develop sustainable Accessibility compliant solutions Technical debt resolutions, prevention & code reviews Analysis and implementation of Performance/Stability/Reliability initiatives Research & Development of POCs & innovative new ideas for customer interactions with company -Assists in defining alternate solutions for the business problem. Required Skills 10+ years of Experience Advanced level development skills in HTML5, JS and CSS Javascript versions ES2015/ES6 and Typescript a superset of ES2015 Node and NPM Javascript frameworks o AngularJS v4+ o Express JS o jQuery UI testing, E2E testing o Jasmine o Karma o Protractor o PhantomJS o Jest o Cypress Application bundlers o Webpack o (optional) SystemJS Task runners o Grunt, Gulp, etc CSS 3/Frameworks o Bootstrap v3/v4 o Foundation CSS o SaaS Experience with deployment in cloud Focus on Test Driven Development o Quality forward development practices, with automation at forefront for continuous quality o Performant sites focused on optimal time to interact for end consumers, and continuous focus on improvement of that o Secure sites that adhere to best practices for information security Proven ability to deliver responsive, mobile first front end experiences Experience with the Adobe stack, with preferred experience in AEM Experience with Agile working models, TDD, and enterprise security models Ability to work in a fast paced technology environment, interacting with product owners, business analysts, testers and developers Effectively maintain a customer centric focus, both internal, key stakeholders, and end customers with high levels of satisfaction Desired Skillset Ability to write, execute and visualize test results Code organization and bundling for coherent packaging UI Grids, Responsive Web Design, using Figma to interact with visual design

Quals–
6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

5+ years as a BA/Admin/Consultant Experience with the Salesforce.com platform and able to speak toward design options and best practices Excellent at documenting requirements and ensuring stakeholders have signed off on all parts of the process Experience delivering Sales Operation solutions and custom quoting functionality including ERP integrations

Responsibilities:
This role within the Salesforce CoE will coordinate requirements gathering for two distinct orgs: Material Services & TechOps. You should be well-versed in Salesforce functions and comfortable facilitating conversations with non-technical teams with widely varied requirements and synthesizing those requirements into a comprehensive solution. You should be familiar with VersionOne or other similar tools for documenting epics/stories and be a master of documentation. You should also have a strong understanding of Salesforce.com including its security best practices and be able to advise on solution design with the Salesforce Developer and other COE team members. The Business Analyst is responsible for documentation of requirements as well as the final solution. The BA will also work with the business and coordinate with other COE team members to ensure proper testing takes place with stakeholder sign-off before deployment of the solution. You should be very comfortable making configuration changes following the Salesforce COE processes for release management in process builder/flows, lists, standard Salesforce reports, basic field changes and profile changes as needed. The BA will dotted-line report to the DMS Director of Enterprise Applications. Facilitates the implementation and support of Salesforce modules to enhance the clients business functionality and overall performance, while maintaining a high degree of customer satisfaction. Designs, configures, and tests various Salesforce Modules Analyzes the current business processes and scenarios of the client and recommend/develop solutions to meet the clients need Carries out complex or Client assignments requiring the development of new or improved procedures Maintains a thorough knowledge of the organization and adheres to all organizational standards Able to effectively communicate with stakeholders of all levels of technical expertise (both business and other IT teams) Must be capable of working independently with confidence and not hesitate to reach out to other team members quickly with questions or recommendations of best options Unafraid of asking questions and making suggestions to ensure that the solution will delight users

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.