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As a lead engineer with Retail, Site Reliability Engineering team, you will be at the forefront of Cloud and Big Data technology. In this role you will establish yourself as a technical leader by exposing yourself to a broad range of industry leading technologies that will help to drive acceleration. The ideal candidate will have expert design and development capabilities and be positioned to contribute to a growing set of services and features for the ecosystem. This role will be supporting highly available, business critical applications. This role will serve as the escalation point for complex and hard to define issues in both on premise and AWS environments. We are seeking talented engineers, well versed in DevOps technologies, automation, infrastructure orchestration, configuration management, continuous integration, troubleshooting of complex issues, who are not constrained by how things are usually done .

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

Required Skillset Manage and optimize data streaming and API components in OpenShift Onpremise and AWS. Proactively review the application s APIs and processes to identify opportunities to optimize the response times for various application components. Automate various types of testing including data quality checks, automate delivery to production and automate deployment for production Develop integrations between the application in Onpremise and AWS and our third-party tools (ServiceNow, VersionOne, Sumo) Work with teams to create SLI/SLO s Actively monitor and lead troubleshooting of degraded performance and hard to define issues for the platform applications, develop the solution and document artifacts in the back log from root cause analysis. Evolve the cloud infrastructure ecosystem for our application suite by experimenting with emerging technologies and completing prototypes to understand benefit Design and develop CI/CD pipeline to deploy various application artifacts, including APIs and Data Process Jobs. Analyze, design and develop the artifacts to configure the monitoring and alerting metrics so the support engineers can proactively and timely validate, troubleshoot and resolve the issues. Maintain data integrity and access control by using AWS security tools and services such as HSM, IAM, etc. Understand and develop tools to monitor AWS billing for the services, generate cost related reports and help develop and implement cost optimization strategies. Work with enterprise security architects to design and implement data security tools, measures, data encryption, key management; design and develop solutions to address the security vulnerabilities discovered by internal security audit team, as well as by the vendors, security community, etc.; design and develop solutions for support team to regularly scan and review to fix security issues Regularly and proactively monitor and analyze the capacity and performance of the platform, work with architecture team to design and implement elastic infrastructure to accommodate the irregular burst of user traffic/requests. Work with architecture team to develop backup strategy and implement the backup solution for critical data and application components for service restoration and disaster recovery purpose. Work with architecture, infrastructure, and application teams to provide input on continuous improvement on the design, performance and security enhancements. Desired Skillset: Deep understanding of the operations of AWS cloud platforms. Must be well versed in the automation, scripting, monitoring, including use of tools from the major cloud platforms, including but not limited to OpenShift Cloud Formation, Terraform, Ansible, Shell, Python Preferable for candidates with significant technical knowledge with infrastructure layers, including but not limited to: Linux OS, major virtualization platforms, Traditional and software defined network, Load Balancers, firewall, API tools, element/performance/intelligent monitoring tools, storage, backup strategy, etc. Significant knowledge and experience in end to end operations for enterprise systems and applications, including driving issue resolution for mission critical systems. Must have experience working to automate, operationalize and improve the Development/QA using CI/CD tools (Gitlab, Github, Jenkins, Maven, Gradle, Nexus) Working experience with Software Release Management. Desired Qualification BS degree in Computer Science or a related technical field or equivalent practical experience. Minimum Experience 3+ years of related DevOps, SysOps engineering experience with focus on major cloud platforms (AWS preferred). 2+ years of application development experience including data streaming, deploying/monitoring high availability critical application components. 1+ Years in Site Reliability Engineering organization preferred Overall 7+years of experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Collaborate with architect, business and management evaluating business goals for capture and understand performance testing requirements
Drive performance testing feasibility assessments and estimations
Develop performance workload model based on analysis of testing requirements
Drive solutions for new technologies
Create test plan or strategy identifying testing scope, activities, roles and responsibilities, risks and propose solutions to deliver project on time
Provide recommendations and collaborate with team to fine tune applications
Publish final sign off report apprising stake holders summarizing execution, analysis and recommendations
Lead onsite and offshore resources
Facilitate resource allocations for assigned projects
Understanding AND review of test scripts / problem solving
Drive NFRs and performance strategy for large programs
Extrapolate tests results to recommend production capacity

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

9-10 years of Performance Testing and Engineering experience Experience leading large programs and portfolios (a line of business) for E2E PT Hands on Load Runner experience to script and execute tests as needed Experience of working in Agile and DevOps environments Knowledge of monitoring tools such as Dynatrace Proficient in analyzing performance test results and working with technical teams to resolve bottlenecks

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Develop amazingly efficient and effective software using Java, C#, Python, .Net, Spring Boot, Microservices, APIs
Enhance and maintain on prem and internal PAAS applications, and actively rework these to AWS along project timelines
Help to design and implement serverless patterns from containerized applications
Build industry standard APIs and help with establishing, consuming & routing calls, connectivity protocols and policy
Design, develop and implement architecture patterns that are optimized for SLAs, reliability, and cost
Look upstream and downstream to see around corners and anticipate future consequences for immediate technical choices
Help to establish and grow a culture of software craftsmanship best practices, including TDD/BDD and Test Automation (both Unit and Integration), Continuous Integration, and Continuous Deployment
Drive performance improvements including monitoring, detailed metrics, problems, trends, and costs, in order to determine solutions, required process changes, etc. that will make the function more efficient
Ensure adherence to security standards and compliance with privacy rules and regulations early in the development
Be aggressive to resolve and prevent technical debt
Actively engage in Agile software development activities, including sprint planning, daily standups, and retrospectives, with an aim to continuously improve
Collaborate frequently to share ideas and gain perspective. Communicate critical information in a clear and timely manner, listen to others, and seek clarification to confirm shared understanding
Initiate and lead code reviews and continuous improvement efforts
Create usable documentation/playbook(s)
Effectively analyze tradeoffs between usability and performance needs communicate these across the team
Optimize pace and meet deadlines
Administer product upgrades and patches
Provide assistance and support other team members where required, including troubleshooting and maintenance of production systems/programs/applications
24/7 On-call support rotation function is a component of this role

Quals–
Top 5 Skillsets: Experience with one or more general purpose programming languages including but not limited to: Java, C/C++, Python, R or equivalent Experience and knowledge in designing, building, and deploying multi layered application Infrastructure involving On-premises & AWS Cloud platform using services BedRock LLM models. Experience with one or more of the following: Natural Language Processing, sentiment analysis, classification, pattern recognition Experience in designing, building, and deploying multi layered application Infrastructure involving On-premises &AWS Cloud platform using services EC2, Lambda, S3, Cloud Formation, etc Good knowledge on SaaS, PaaS and IaaS concepts of cloud computing architecture and Implementation using AWS, Open Shift with CI/CD implemented with AWS Code Build, Code Deploy, Code Commit, and Code Pipeline.

High School Diploma, GED, or High School Equivalency 2+ years experience in Java, Full-stack, C#, .NET and/or Python development experience is required Experience working with GitHub and/or GitLab, SonarQube, JUnit, Spring Boot Skilled in writing, designing unit test cases using TDD and BDD methodologies Hands on experience of virtualizing services for test automation using tools such as Wire Mock, Mockito etc. Automation-minded: Hands on experience of designing and writing automated tests for backend applications and data flow, using tools such as Postman, REST Assured, Cypress, Ready API etc. Hands on experience of working with continuous integration tools such Jenkins, Circle CI. Broad hands on experience in AWS Cloud serverless components and ability to build and maintain cloud data processing systems (i.e. ECS, EKS, S3, Lambda, SQS/SNS, PostgreSQL, Dynamo, Sagemaker, Athena, etc.) Experience using relational and object databases and web service development standards and practices, including RESTful APIs, micro-services, and services Experience working in an agile development environment using workload management tools like VersionOne/Agility Expert troubleshooting and deployment experience with strong understanding of transforming business and functional requirements into efficient technical solutions Experience with system integrations, optimizing performance and data integrity Strong technical and non-technical communication skills. Assures smooth flowing, timely transmission of critical information. Excellent judgment and problem-solving skills; individual should be able to resolve urgent problems in a calm and quick manner and display a high degree of initiative and drive Ability to be effective in a high stress environment Be flexible and embrace challenges that are outside of your comfort zone (PREFERRED QUALIFICATIONS) Bachelor’s Degree in Computer Science, Information Systems, with 4+ years of relevant technical experience or Master s degree in Computer Science, Information Systems with 2+ years of technical experience. Hands on experience of creating test reports from automation test run using tools such as cucumber report, Extent report etc. Experience with OpenShift Working knowledge of MQ AWS Certification is a plus DevOps and/or automation experience in code testing, building, and deployment a plus Experience building computer software within the airline industry is a plus Knowledge of Windows Server and Client-UX operating systems a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects. ‘-Leads the design, development, implementation, and support of information technology solutions encompassing multiple specializations, platforms, and technologies. -Defines project scope, plans, and deliverables, including proposed implementation dates. -Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques
-Assists in defining alternate solutions for the business problem.

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects

Quals–
6 Years Experience
Top 5 Skillsets:

AWS Cloud (Code pipelines, lambda) Java, Quarkus/Springboot Debugging and monitoring Analytical skills. Postman, Developer Testing. Devops skills Cloudwatch, ROSA, apigateway

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsibilities:

Craft innovative and human-centered interactions across digital platforms.

Contribute to the enhancement of omnichannel digital design system.

Maintain consistency with brand guidelines across all digital assets.

Help grow the enterprise design function, contributing to the development of playbooks and best practices.

Collaborate with product teams, fellow designers and user researchers to develop intuitive interfaces.

Work alongside developers to ensure seamless implementation of designs.

Quals–

Minimum 5 years of digital design experience.

A robust portfolio showcasing your understanding of design principles.

Proficiency in design systems, Adobe Creative Suite, Figma, and prototyping tools.

Familiarity with user research and testing methodologies.

Strong foundation in interaction design, visual design, and design optimization.

Basic knowledge of front-end technologies and frameworks.

Expertise in responsive and mobile-first design principles.

Expertise in Agile methods and Design Thinking.

Effective communication skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Leads the entire QA effort by providing leadership direction. ‘-Responsible for leadership of given project managing test activities on time and within budget while meeting quality objectives. -Manages global testing services delivery for a particular engagement inclusive of on-shore and offshore resources. -Manages offshore delivery center long-term resourcing plan strategy in alignment with QA Group s strategic growth plan. -Ensures that the team follows QA Group quality requirements, testing standards, guidelines, and test methodologies

Quals–
Top 5 Skillsets JAVA/Spring Boot, Oracle DB, AWS, Angular. IBM MQ Series

2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects

Quals–
2-6 years of experience required

Top 5 must have skillsets:
1. Python, JavaScript
2. GitHub/GitLab
3. Angular, Spring Boot, Django, or Node.js.
4. Working with relational (SQL) and non-relational (NoSQL) databases.
5. Java

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects. ‘-Leads the design, development, implementation, and support of information technology solutions encompassing multiple specializations, platforms, and technologies. -Defines project scope, plans, and deliverables, including proposed implementation dates. -Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques
-Assists in defining alternate solutions for the business problem.

Quals–
Top 5 skillsets
JAVA/Spring Boot Oracle SQL Angular AWS Git, Jenkins

6 + years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Develop amazingly efficient and effective software using Java, C#, Python, .Net, Spring Boot, Microservices, APIs
Enhance and maintain on prem and internal PAAS applications, and actively rework these to AWS along project timelines
Help to design and implement serverless patterns from containerized applications
Build industry standard APIs and help with establishing, consuming & routing calls, connectivity protocols and policy
Design, develop and implement architecture patterns that are optimized for SLAs, reliability, and cost
Look upstream and downstream to see around corners and anticipate future consequences for immediate technical choices
Help to establish and grow a culture of software craftsmanship best practices, including TDD/BDD and Test Automation (both Unit and Integration), Continuous Integration, and Continuous Deployment
Drive performance improvements including monitoring, detailed metrics, problems, trends, and costs, in order to determine solutions, required process changes, etc. that will make the function more efficient
Ensure adherence to security standards and compliance with privacy rules and regulations early in the development
Be aggressive to resolve and prevent technical debt
Actively engage in Agile software development activities, including sprint planning, daily standups, and retrospectives, with an aim to continuously improve
Collaborate frequently to share ideas and gain perspective. Communicate critical information in a clear and timely manner, listen to others, and seek clarification to confirm shared understanding
Initiate and lead code reviews and continuous improvement efforts
Create usable documentation/playbook(s)
Effectively analyze tradeoffs between usability and performance needs communicate these across the team
Optimize pace and meet deadlines
Administer product upgrades and patches
Provide assistance and support other team members where required, including troubleshooting and maintenance of production systems/programs/applications
24/7 On-call support rotation function is a component of this role

Quals–
Top five must have skillsets:

1.Cloud-native development, RESTful APIs and serverless microservices with SpringBoot
2. DevOps: Git, AWS CDK and/or Tekton
3. Java
4. GitHub
5. Experience of working with various AWS cloud services such as EC2, s3 bucket, AWS code pipeline, CloudFormation, etc.

– Design and develop cloud-native applications, features and enhancements with an emphasis on clean, highly efficient, supportable, and well documented code for the full technological stack – Contribute to agile development teams following 12 Factor application development principles – Collaborate effectively within team environment

Specific Qualifications

– Embraces Diverse people, thinking and styles – Able to facilitate as a technical lead – Consistently makes safety and security, of self and others, the priority – 8+ years of experience with Java/J2EE development, hands-on troubleshooting and deployment – 2+ years full stack Cloud-native development, RESTful APIs and serverless microservices with SpringBoot – 4+ years of experience with DevOps: Git, AWS CDK and/or Tekton – Knowledge and experience with JBOSS – 4+ years of experience with Microservices – Knowledge and/or experience with messaging solutions such as ActiveMQ or Kafka. – Experience deploying applications in AWS or ROSA (Kubernetes) – Hands on experience of programming concept such as OOPs in scripting languages like Java, Python and JavaScript – Hands on experience with one or more querying languages. – Hands on experience of building test automation framework from ground up using modular framework and design pattern like Page Object Model design pattern (POM) etc. – Hands on experience working with source code management tools such as GitLab, GitHub, AWS Code Commit etc. – Able to independently create and maintain automation test jobs using tools. – Must have the ability to clearly communicate with peers, business analysts, and subject matter experts – Must have the ability to listen to customers and colleagues; convey ideas effectively; prepare written documentation – Proactive in nature with customer satisfaction as a primary goal – Ability to quickly adapt to new tools and evolving technologies. – Excellent verbal and written communication. WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) – Experience of working with various AWS cloud services such as EC2, s3 bucket, AWS code pipeline, CloudFormation, etc. – Solid data modeling skills for DB2, SQL (Oracle) and NoSQL (Cassandra, MongoDB) – Candidate should have hands on experience of writing, maintaining automated UI and APIs tests written in Java, JavaScript, C++, Python using various open-source testing libraries like Selenium, Cypress, REST Assured, etc. – Hands on experience in automating backend REST services including writing custom functions using tools such as Postman, REST Assured, Cypress, Ready API etc. – Experience of working in distributed agile teams using agile frameworks such as SCRUM, SAFe, XP etc. – Hands on experience of creating test reports from automation test run using tools such as cucumber report, Extent report etc. – Knowledge and experience with the Travel Industry – Knowledge and experience with Test Driven Development with a testing framework – Hands on experience of virtualizing services for test automation using tools such as Wire Mock, Mockito etc. – Experience of writing, designing functional test cases using TDD and BDD methodologies using Gherkin syntax. – Experience of working with test management and agile management tools such as VersionOne, qTest etc. – Experience of working with container orchestration tools such as docker, RED Hat OpenShift, AWS CloudFormation. – Experience of non-functional testing such as performance, load, stress, security, compliance and usability testing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.