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Quals–
Job Description:
One of the renowned Air Lines Service Assurance group is looking for a Wiki developer with administrative-level experience using IAM tools to migrate documentation into dev and production environments.

Requirements:
Experience working with IAM, security tools and standards (PingID, OIDC)
Experience working with IAM services in AWS AWS IAM, Roles, Policies, Security Groups
Experience with web security (SSO Authentication, and secure coding practices)
Experience with DevOps – AWS Code Pipeline, Helm, Docker, Kubernetes
Experience with Linux Systems, Package Managers, basic shell scripting, SSH
Experience with source control systems including Git.
Strong communication skills and ability to work with different teams
Advanced knowledge of HTML and CSS.
Communicate effectively with project managers, process owners, and technical writers to facilitate understanding of deliverables, estimates, and prioritization.

Preferred Skill
Experience or Familiarity with MediaWiki development

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Developer is responsible for the analysis, design, construction, testing, and implementation of business and technical information technology solutions through application of appropriate software development life cycle methodology. The scope for Developer (Core) is systems based on core technologies, while the scope for Developer (COTS) pertains to custom off the shelf systems. Developer (Niche) refers to niche technologies such as ecommerce systems and Specialty Development in Company’s terminology refers to Mobility and TPF. ‘-Constructs, tests, and implements portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. -Participates in standard business and technical information technology solution implementations, upgrades, enhancements, and conversions. -Uses appropriate tools to analyze, identify, and resolve business and/or technical problems. ‘-Applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, knowledge engineering, industry expertise, or legacy evolution. -Interacts with the customer to gain an understanding of the business environment and technical context. -Validates scope, plans, and deliverables for assigned projects

Quals–

**Verify Persona under EDUCATION / PERSONA section below.**

2-6 years of experience required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

-Leads and coaches the organization in its Scrum adoption. -Plans Scrum implementations within the organization. -Helps employees and stakeholders understand and enact Scrum and empirical product development. -Recommends change that increases the productivity of the Scrum Team. -Ensures the Product Owner knows how to arrange the Product Backlog to maximize value. -Facilitates Scrum events as requested or needed. -Coaches the Development Team in self-organization and cross-functionality

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Program Manager defines the objectives and develops suitable strategies for the program. The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staff. ‘-Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization. -Develops an annual budget and operating plan to support the program. -Ensures that program activities operate within the policies and procedures of the organization. -Ensures that program activities comply with all relevant legislation and professional standards. -Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization. -Supervises program staff by providing direction, input, and feedback

-Coordinates the delivery of services among different program activities to increase efficiency. -Monitors and approves all budgeted program expenditures. ‘-Develops and implements long-term goals and objectives to achieve successful outcome of program. -Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement. -Interviews and selects well-qualified program staff. -Establishes and implements a performance management process for all program staff. -Ensures all staff members receive orientation and appropriate training in accordance with organizational standards. -Monitors cash flow projections. Manages all project funds according to established accounting policies and procedures.

Quals–

**Verify Persona under EDUCATION / PERSONA section below.**

2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

The Program Manager defines the objectives and develops suitable strategies for the program. The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staff. ‘-Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization. -Develops an annual budget and operating plan to support the program. -Ensures that program activities operate within the policies and procedures of the organization. -Ensures that program activities comply with all relevant legislation and professional standards. -Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization. -Supervises program staff by providing direction, input, and feedback

-Coordinates the delivery of services among different program activities to increase efficiency. -Monitors and approves all budgeted program expenditures. ‘-Develops and implements long-term goals and objectives to achieve successful outcome of program. -Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement. -Interviews and selects well-qualified program staff. -Establishes and implements a performance management process for all program staff. -Ensures all staff members receive orientation and appropriate training in accordance with organizational standards. -Monitors cash flow projections. Manages all project funds according to established accounting policies and procedures.

Quals–

**Verify Persona under EDUCATION / PERSONA section below.**

2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsibilities
“Develop Functional and Technical user stories to capture requirements from end-user perspective for new projects and the enhancements to the existing applications
Define User Acceptance criteria against which the user stories will be validated
Document security, performance, reliability and usability requirements
Lead the scrum team in using Agile methodology and scrum practices
Facilitate Daily Standups, Sprint Grooming, Sprint Review and Retrospective meetings
Manage each project s scope and timeline
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members own the product and enjoy working on it
Responsible for innovation and end-to-end launch of products
Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
Turn data insights into products with actionable outcomes to the ultimate customer
Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
Partner with Business to develop, own, and execute product roadmap.
Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
Lead the product functional design process based on an intimate knowledge of the users and technology
Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

Requirements Minimum 3 years of experience in a scrum master/TPO role Familiarity with software development Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) Good knowledge of other Agile frameworks Excellent communication and servant leadership skills Problem-solving and conflict-resolution ability Outstanding organizational skills Degree in Computer Science, Business or similar field Scrum master certification is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Associate Project Coordinator / Project Coordinator / Senior Project Coordinator

Responsibilities include developing, managing, and tracking IT service requests and projects, from inception to implementation and support transition. Responsibilities include forecasting, managing, tracking, and reporting service request/project progress, issues, budget, and scope changes to achieve successful completion, on-time, and within budget. Other requirements include managing communications and expectations of clients, sponsors, users, team, contractors and the enterprise while ensuring project adherence to established Airline project methodologies and standards, including developing resource plans, risk assessments, project plans, checkpoint reviews, and other deliverables as the project requires.

Responsibilities In This Role

Managing the day to day IMAC (Install/Move/Add/Change) queue for areas of assigned responsibility.
Work with leaders in identifying the proper scope for future projects.
Develop an initial plan to clearly define the project requirements and determine an appropriate solution design. Oversee the project team as the requirements are defined and the design identified.
Develop a detailed estimate of the level of effort, schedule and budget necessary to successfully develop and deliver a solution meeting the requirements and quality expectations.
Communicate the requirements, solution design, estimates, and identified risks to project sponsors for their awareness and approval.
Use a process that is well communicated and understood for managing all requested changes to the project.
Motivate and manage project efforts of team members, resolve conflicts, and provide performance feedback to technology group managers.
Ensure project team’s adherence to established Airline project methodologies and standards.
Create and manage all of the accepted Airline project management deliverables including the project charter, project plan, budget, resource plan, risk plan, support plan, implementation plan and other deliverables as required.
Track, manage, and adjust the original plan as necessary to ensure success.
Provide regular status reports to stakeholders, sponsors, the enterprise, and others involved in the project.
Escalate problems as necessary to ensure awareness and assistance with resolution.
Effectively coordinate with the various technology, business, and vendor teams to ensure the project’s success.
Meet the project requirements by delivering a quality solution, on time and within the planned budget.
May perform other duties as assigned.

What Are We Looking For/What Experience Do You Need?

Associates or Bachelor’s degree, or related Airline experience. This is an entry level position so the candidate must be willing to learn all aspects of project coordination and project management.

What Else?
Preferred qualifications or skills include: project management, customer service and communication, project deployment, requirements analysis & management, and quality assurance.
Previous airline industry experience a plus.

Attributes
Communication Skills – The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level.
Integrity and Trust – Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain.
Teamwork – Involves working well in a collaborative setting, supporting work team by volunteering forb and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer.
Technical Expertise – Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.
Courageous Leadership – Doesn’t hold back anything that needs to be said, provides current, direct, complete, and “actionable” positive and corrective feedback to others, faces up to people problems on any person or situation quickly and directly, and is not afraid to take negative action when necessary.
Customer Focus – Is dedicated to meeting the expectations and requirements of internal/external customers, gets customer information and uses it for improvements, acts with the customer in mind, establishes and maintains effective relationships with customers and gains their trust and respect.
Dedication – Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done.
Flexibility – Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately.
Task Management – Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise.

Quals–
2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Design, develop and maintain Salesforce applications using Apex, Visualforce, Lightning Components, and Salesforce APIs.

• Leverage Salesforce tools like Process Builder, Workflow Rules, and Validation Rules to automate business processes.
• Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools.
• Develop and optimize Lightning components using the Lightning Design System.
• Implement robust data models, including custom objects, fields, and relationships.
• Lead and mentor a team of developers, ensuring best practices and efficient teamwork.
• Monitor project progress and provide regular updates to stakeholders.

Key Skills Required:

• Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Experience in integrating Salesforce with external systems using REST/SOAP APIs and middleware tools.
• Strong knowledge of LWC and Lightning Design System.
• Expertise in data modeling: designing and implementing custom objects, fields, and relationships.
• Strong problem-solving and analytical skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

Responsibilities:
Managing and maintaining the Adobe Experience Platform (AEP) Real-time CDP to meet enterprise needs.
Supporting new development, configuration, and maintenance on the platform.
Providing technical expertise and guidance to internal teams regarding the segment-building and RT-CDP platform.
Troubleshooting technical issues related to the platform and implementing solutions.
Collaborating with IT and other teams to align on tech needs and implementations.
Keeping up to date with the latest trends and best practices related to Adobe Experience Platform.
Conducting regular audits to ensure optimal use of the platform.
Leading training sessions to up-skill internal teams on the effective use of the platform.
Collaborating with Adobe Support and Consulting groups to coordinate product enhancements and workarounds.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
3+ years of experience related to technical data management & marketing solution experience
Strong technical skills, particularly with Adobe Experience Platform or equivalent.
Ability to troubleshoot and problem-solve technical issues.
Excellent communication skills, capable of conveying technical concepts to non-technical audiences.
Strong analytical skills
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
Advanced degree in Business, Computer Science, Data Science, or related field.
Experience with Customer Data platforms such as Adobe Experience Platform or similar platforms like Salesforce C360 or Segment.
Proven track record of successfully managing and implementing complex enterprise-level platforms.
In-depth knowledge of data governance and data management best practices.
Prior experience in a large-scale ecommerce or digital business environment, ideally with a focus on customer journey optimization.

This position is based in Atlanta at the General Office and relocation will be required. The role will report to the General Manager of Digital Transformation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.