About

Responsibilities
Manage each projects scope and timeline
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members own the product and enjoy working on it
Responsible for innovation and end-to-end launch of products
Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
Turn data insights into products with actionable outcomes to the ultimate customer
Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
Partner with Business to develop, own, and execute product roadmap.
Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
Lead the product functional design process based on an intimate knowledge of the users and technology
Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

Quals–
**Verify Persona under EDUCATION / PERSONA section below.**

Requirements Minimum 3 years of experience in a scrum master/TPO role Familiarity with software development Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) Good knowledge of other Agile frameworks Excellent communication and servant leadership skills Problem-solving and conflict-resolution ability Outstanding organizational skills Degree in Computer Science, Business or similar field Scrum master certification is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in clients long term improvements in business processes. ‘-Provides BU Support, resolving issues not requiring extensive business / system knowledge. -Communicates incident status / clarifies issues with business partner. -Escalates incidents to seniors where business process and extensive system knowledge is required. -Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge. ‘-Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs. -Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT
-Understands and documents business requirements and user requirements to ensure system designs meets business needs. -Ensures knowledge transfer to the support organization occurs prior to system go-live. -Schedules and communicates the system go-live date. -Develops and/or update documentations and training materials. -Ensures IT and SOX compliance is covered. -Documents functional requirements that describe the system, process, or product to fulfill business requirements

Quals–
TOP 5 SKILLSETS : 1.Task prioritization, organization, coordination and planning Story writing, Backlog refinement and experience working as a Scrum Master Data Analysis and Data Validation Communication and coordination with Product Owners, Technical teams and vendors SQL, AWS

2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Maintain and communicate operations project status and issues
Understand business and technical requirements
Manage IT hardware procurement activities
Partner with external suppliers, Supply Chain Management, Field Operations Project coordination, and the IT Logistics team to fulfill equipment requests
Follow procedures to ensure suppliers can be paid for products and services
Assist suppliers with addressing payment issues
May perform other duties, as assigned

Quals–
Top 5 skillsets:
Prior experience procuring IT equipment is desired Strong verbal and written communication skills Proficient with Microsoft Office (Word, Excel, Outlook, and PowerPoint) High School Diploma or GED Detail-oriented, resourceful, and a self-starter
High School Diploma, GED or High School Equivalency
Embrace diverse people, thinking, and styles
Prioritize safety and security of self and others
Have a proven record of successfully achieving objectives
Excellent organizational skills
Learn quickly and adapt to change
Perform tasks accurately
Detail-oriented, resourceful, and a self-starter
Excellent customer service skills
Meet deadlines
Maintain composure in stressful situations
Exposure to ServiceNow platform lists, menus, and request management capabilities
Proficient at managing large volumes of tasks and prioritizing work
Proficient with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Proficient with Microsoft Sharepoint
Excellent Communication Skills – Communicates verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level
Integrity and Trust – Involves being widely trusted, being seen as a direct, truthful individual who can present the unvarnished truth in an appropriate and helpful manner, keep confidence, admit mistakes, and not misrepresent him/herself for personal gain
Teamwork – Works well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defining success in terms of the entire team through mentoring and knowledge transfer
Technical Expertise – Demonstrates a commitment to increasing knowledge and skills in current technical/functional area, keeps current on technical developments, stays informed about industry practices, and knows how to apply relevant technical processes to appropriate business needs
Functional Expertise – Demonstrates knowledge of policies, general practices, procedures, etc. relevant for the area in which the individual works
Interpersonal Skills – Successfully, professionally, and diplomatically interacts with others and develops relationships with people who have varying styles, levels in the organization, and knowledge of IT
Organizational Agility Knows how to get things done both through formal channels and the informal network, understands the origin and reasoning behind key policies, practices, and procedures, and understands the culture
Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesnt stop at the first answer
Solution Oriented – Maintains a positive attitude oriented towards creating solutions and developing new approaches, doesnt let distractions get in the way, isnt overwhelmed with problems/issues

What will give you a competitive edge (preferred qualifications):
BS or BA degree in Business or Information Technology with two (2) or more years of relevant experience with previous airline industry experience.
Proficient at making and conducting effective presentations
Familiarity with Ariba procurement processes
Proficient with ServiceNow request management and asset management functions
Proficient at creating ServiceNow reports
Familiarity with SAP
Proficient with advanced Excel capabilities
Proficient at creating process flows with Microsoft Visio

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in clients long term improvements in business processes. ‘-Provides BU Support, resolving issues not requiring extensive business / system knowledge. -Communicates incident status / clarifies issues with business partner. -Escalates incidents to seniors where business process and extensive system knowledge is required. -Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge. ‘-Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs. -Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT
-Understands and documents business requirements and user requirements to ensure system designs meets business needs. -Ensures knowledge transfer to the support organization occurs prior to system go-live. -Schedules and communicates the system go-live date. -Develops and/or update documentations and training materials. -Ensures IT and SOX compliance is covered. -Documents functional requirements that describe the system, process, or product to fulfill business requirements

Quals–
TOP 5 SKILLSETS:
1.Communication skills
2.Technical Story Writing, Data analysis and deriving requirements
3.Business and vendor communication
4.Testing and validation, SQL
5.Has performed Scrum master duties

2-6 years of experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Responsibilities:
Create, maintain, and provide production support for critical enterprise applications.
Sr Dev responsibilities working with onsite and offshore team
Accurately estimate deliverable timelines
Translate complex business requirements into functional code.
Write automated unit, integration, and e2e tests.
Collaborates well with other product team members, leadership, and business partners to create secure, reliable, scalable software solutions.

Quals–
What you need to succeed (minimum qualifications)
5+ years of hands-on development experience in a professional capacity using SQL, PL/SQL, J2EE, Spring, JavaScript, HTML5, Angular, APIs, Oracle, and expanding into NoSQL database.
Hands on Development with AWS Cloud Technologies including ECS, EKS, EC2, S3, ROSA, Lambda, SQS/SNS and setting up DevOps pipelines.
Design thinking, Focus on Test Driven Development, Embedded Security
Experience with containerization and orchestration tools (Kubernetes, OpenShift), CI/CD pipelines (GitLab CI, GitHub Actions), and DevOps tooling (SonarQube, Nexus).
Quality forward development practices, with automation at the forefront for continuous quality
Strong troubleshooting skills for high-priority issues and outages.
Strong communication and mentoring skills, with the ability to collaborate across teams and drive alignment toward shared goals
Embraces Diverse people, thinking and styles.
Consistently makes safety and security, of self and others, the priority.

What will give you a competitive edge (preferred qualifications)
Bachelors degree in computer science, Information Systems, or 5+ years of relevant technical experience
AWS Certification is a plus.
Experience building computer software within the airline industry is a plus.
Experience working with GitHub and/or GitLab, SonarQube, Gitlab CI, JUnit, Spring Boot.

Programming Languages Java/J2EE, JDK 11, 17, SQL Angular 17,
Framework Spring, Spring boot
Databases Oracle (Exadata), PL/SQL
Application Servers IBM Web sphere 8+, Apache Tomcat
Web Services/API Restful
Cloud AWS
Development Tools Postman, Eclipse, Git, Jenkins, TOAD, SQL Developer, Angular
Testing Tools JUnit, Cucumber
Logging tools Log4j
Batch Scripting GRADLE
SDLC Methodologies Agile, Scrum, Kanban

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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“OBJECTIVE Accurately monitor and schedule payments for Company Vacations vendors ensuring payments are received in a timely manner. ESSENTIAL FUNCTIONS 1. Verify vendor cost and terms against contracts and schedule payments. 2. Work with the appropriate internal departments to ensure proper documentation is provided for vendor bills. 3. Generate invoices and research/accept names for payment. 4. Maintain accurate records and filing system. 5. Generate, maintain and distribute reports pertaining to assigned responsibilities. 6. Comply with all corporate and departmental policies/procedures and applicable governmental regulations. 7. Other duties and responsibilities as assigned, which may include cross-utilization within the department or with other departments. OTHER DUTIES 1. Attend and participate in meetings that pertain to assigned responsibilities. 2. Ability to lift up to 30 pounds. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CORE COMPETENCIES Strong mathematical aptitude and 10-key skills required. Must have the ability to work independently and possess strong communication, problem-solving, and organizational skills. WORK ENVIRONMENT DLV Corporate Headquarters, Atlanta GA POSITION TYPE/STANDARD SCHEDULE Full-Time or Part-time Occasional evening, weekend and Holidays may be required as job duties demand. TRAVEL n/a”

Quals–
*** MANDATORY ASSESSMENT *** PLEASE FIND UNDER JOB DOCUMENTS, HAVE CANDIDATE COMPLETE, AND UPLOAD WITH RESUME “MINIMUM REQUIRED EDUCATION & EXPERIENCE High School diploma or general education degree (GED) required One year certificate from a college or technical school; or equivalent work experience; or equivalent combination of education and experience One year of accounts payable experience preferred One year of travel industry experience preferred Knowledge of DLV Inc.s programs, policies, procedures and reservations systems preferred Knowledge of the PC including MS Word and Excel preferred 10-key skills required Knowledge of foreign currency desired Grade Level of Decision Making/Knowledge Skill Level/Competencies Additional Education/Experience DV1* (B) Short-term impact/Minimal complexity in decision-making/Resolves routine questions and problems, and refers more complex issues to higher levels/Base line knowledge level/Is trained on fundamental concepts, practices and procedures/Often considered entry-level to the job family/Works under direct supervision and generally follows standard/defined procedures to accomplish assigned tasks/May provide some recommendations within scope HS diploma required Base line skill level and experience + 1 year of accounts payable experience preferred. + 1 year of travel industry experience preferred. + Strong mathematical aptitude and 10-key skills required”

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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“MINIMUM REQUIRED EDUCATION & EXPERIENCE High School diploma or general education degree (GED) required One year certificate from a college or technical school; or equivalent work experience; or equivalent combination of education and experience One year of accounts payable experience preferred One year of travel industry experience preferred Knowledge of DLV Inc.s programs, policies, procedures and reservations systems preferred Knowledge of the PC including MS Word and Excel preferred 10-key skills required Knowledge of foreign currency desired Grade Level of Decision Making/Knowledge Skill Level/Competencies Additional Education/Experience DV1* (B) Short-term impact/Minimal complexity in decision-making/Resolves routine questions and problems, and refers more complex issues to higher levels/Base line knowledge level/Is trained on fundamental concepts, practices and procedures/Often considered entry-level to the job family/Works under direct supervision and generally follows standard/defined procedures to accomplish assigned tasks/May provide some recommendations within scope HS diploma required Base line skill level and experience + 1 year of accounts payable experience preferred. + 1 year of travel industry experience preferred. + Strong mathematical aptitude and 10-key skills required”

Quals–
“MINIMUM REQUIRED EDUCATION & EXPERIENCE High School diploma or general education degree (GED) required One year certificate from a college or technical school; or equivalent work experience; or equivalent combination of education and experience One year of accounts payable experience preferred One year of travel industry experience preferred Knowledge of DLV Inc.s programs, policies, procedures and reservations systems preferred Knowledge of the PC including MS Word and Excel preferred 10-key skills required Knowledge of foreign currency desired Grade Level of Decision Making/Knowledge Skill Level/Competencies Additional Education/Experience DV1* (B) Short-term impact/Minimal complexity in decision-making/Resolves routine questions and problems, and refers more complex issues to higher levels/Base line knowledge level/Is trained on fundamental concepts, practices and procedures/Often considered entry-level to the job family/Works under direct supervision and generally follows standard/defined procedures to accomplish assigned tasks/May provide some recommendations within scope HS diploma required Base line skill level and experience + 1 year of accounts payable experience preferred. + 1 year of travel industry experience preferred. + Strong mathematical aptitude and 10-key skills required”

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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Responsible for the accurate and timely retrieval and dissemination of non-revenue pass travel information to employees, retirees, and survivors. Provides customer service in a call center environment by retrieving information from online resources and interpreting the information and providing the appropriate response to the customer. Performs non-revenue travel updates and case notes in appropriate systems. Communicates effectively and efficiently with all levels of personnel. Examples of, but not limited to, functions performed: Manages information with high level of confidentiality. Communicates with all levels of employees, retirees, survivors, and vested employees. Completes cases within timeframes listed in service level agreements. Provide customer service via phone to active, inactive, retired, survivors involving non-revenue travel related issues. Respond to non-revenue pass travel emails from active, inactive, retired, and survivors. Utilize online chat functionality to provide non-revenue customer service. Other duties as assigned.

Quals–
College degree preferred or equivalent customer service experience. Should be highly proficient in verbal and written communication. Should be proficient in math and English grammar and be able to communicate intelligently over the telephone and through written correspondence. Must be able to type 35 WPM. Should exhibit good judgement and decision-making abilities, and the ability of work with minimal supervision. Should be well organized and must be a team player. Must be performing satisfactorily in present position. Effective oral and written communication skills necessary to interact with all levels of internal and external audiences. Ability to identify and evaluate customer inquiries and problems. Strong customer service focus. Ability to operate a PC in a Windows environment. Typing 35 WPM. Must be able to work in a confined office environment. Must be mentally/physically capable of handling stress and diffusing difficult call situations. Extended periods of sitting and talking on the telephone (70-85% of work time spent on telephone) and using computer. Wearing phone headset is required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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The Supply Attendant, who will report to the warehouse manager, is responsible for warehousing and distribution of aircraft parts and related materials within logistics operation. Must be responsible for safe operation of mechanical and manual material handling equipment, and responsible for safe operation of the company vehicle. Duties include, but are not limited to: Accurate data entry into SAP Packaging goods Proper binning & issuing of materials from stock Inventory audits Monitor Preservation of certain Inventory Compliance to warehouse processes Courier driver Loading and unloading Inventory from trucks.

Quals–
Must have a valid driver’s license and pass a background check, and show ability to safely operate material handling equipment. Should possess the ability to meet deadlines with high productivity and accuracy. Prefer experience in warehousing and logistics. Must be a team player with focus on customer service. Must be able to work 40 hours per week, Monday thru Friday, day shift operation with the occasional flexibility to work on-call hours during evenings and weekends, if needed. Additionally, candidate must be able to read and write English and have some working knowledge of personal computers. Must be able to work well with others. Must be able to work in a safe manner and able to lift up to 80 lbs utilizing proper equipment or assistance. Must be performing satisfactorily in present position. NOTE: When evaluating applicants who meet the minimum qualifications, consideration will be given to, among other things, quality, quantity, recency and verifiability of training and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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The IFS Supply Attendant is responsible for the warehousing and distribution of catering related materials within the IFS OBS logistics operation. Duties include, but are not limited to: data accuracy, packaging preservation, proper binning, issuing, receiving and shipping of material managed in the IFS OBS stores operation. Further responsibilities include, but are not limited to: responsible for the safe operation of mechanical and manual material handling equipment; responsible for safe operation of company vehicles. Practices safety – conscious behaviors in all operational processes and procedures.

Quals–
Must satisfactorily complete tests which are structured to determine ability to accomplish the essential functions of the job and the ability to accomplish assigned tasks. Must have a valid drivers license. Should possess the ability to meet deadlines with high productivity and accuracy. Prefer experience in warehousing and logistics. must be a team player with focus on customer service. Must be able to work a flexible schedule including weekends and holidays. Must be willing to work rotating shifts and weekends. Additionally, candidate must be able to read and write English and have a working knowledge of personal computers as well as experience with the following applications SAP, Fortigo, WebVision. Must be able to work well with others. Must be performing satisfactorily in present position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.

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