How Indian ISV Unicorn Onboarded 300+ Candidates in 6 Months Through Staffing and Consulting Solutions of NLB Services
About the Client
The client provides business value-based IT and technology solutions. It was set up in 2007 and has a strong team of driven IT & Non-IT professionals. While it has received many awards and recognitions, the company is one of the fast-growing Unicorn IT companies in India.
Highlights (Within 2022)
selections
0
+
offers raised
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+
candidates successfully onboarded
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+
The Need for Change | Challenges Encountered
In the fast-paced digital world of technology, the client was continuously trying to build a team of driven minds who can come up with innovative and diverse ideas. Not only was the process taking time and effort, but the internal team was also regularly facing bandwidth constraints to hire quality talent in a short time span.
Not to mention, the client wanted to build its team from people across regions and cities. But the internal team lacked the capabilities to reach out to talent who are not present on job portals. Moreover, the time and bandwidth constraints lead to a delayed hiring process, which in turn resulted in an interview no-show. The lack of ownership, uneven support, and the shortage of target support eventually lead to band candidate experience, threatening the company’s image.
Business Goals
- Enhance candidate experience
- Establish a strategic hiring process with an action plan
- Reduce the time to hire a candidate
The Solution That Changed Everything
While the company was witnessing a delayed hiring process, the team was eager to get hands with a solution that could serve their both niche and non-niche hiring needs with finesse. With NLB’s support, the client was able to minimize the hiring process TAT while establishing a systematic hiring process that enhanced the candidate experience.
- To keep up with the fast-paced industry trends, the client seamlessly recruited people from across different parts of the country.
- NLB’s systematic staffing system analyzed the client’s goal and aligned 1 team lead for each zone; North India, South India, West India, and East India.
- The delivery leader identified RACI to track process leakages and guide the team throughout the journey.
- The experienced and skilled sourcing team scrutinized the process tracking gaps.
- Daily/ weekly/ monthly reporting & governance calls were scheduled to identify the challenges and come up with solutions to eliminate the leakages.
Business Impact and Results
Being the top-performing vendor of the client, NLB Services, helped the company close quality hires in time and within budget from the preferred location across India.
NLB Services reduced the interview no-shows while significantly minimizing the offer drop-outs. Not to mention the company was able to find talent from the smaller towns and cities of the country. In a duration of 6 months, the client witnessed 600+ selections, 400+ offers raised, and 300+ candidates successfully onboarded.
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Experts at Work
What began as an outcome-based project, where the outcome was defined and managed by the customer and NLB was only assigned to provide resources, transformed into a game-changer in the client-NLB relationship.
We initially deployed a team of 15 expert recruiters, which was quickly ramped up to 30, thanks to the size of our recruitment engine
We leveraged our AI-based recruitment engine to identify and screen active and passive talent available in the market much before the delivery timelines
We implemented an agile, scalable and flexible Recruiters on-Demand (ROD) model to help the client find qualified, vetted talent for all open requisitions
Our focused, structured and dashboard-driven approach helped maintain transparency, built client confidence and resulted in timely project realization
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