Customer Service Rep III

Answer telephone call inquiries. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. Maintain support for the Flight Attendant Virtual Support Center. To issue loaner devices (to avoid departure delays), trouble shoot operating system and application issues, track and document device compliance and provide in-the-moment support from a myriad of categories to our 22K flight attendants.

Quals--
8+ years

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.