Decoding the Indian Allure to
Global Captive Centers
GCCs or Global Captive Centers constitute and contribute to a significant chunk of the Indian economy. Market predictions reveal that we are looking at a total of 2000 GCCs in the country by 2025. Operating at various levels, these GCCs are zeroing in on the Indian talent ecosystem to achieve their technology-driven goals majorly. 3.64 lakh jobs are expected to be created by the India-based GCCs over the next twelve months. This report attempts to decode the impact of these client-owned and operated service delivery centers on the Indian staffing landscape.
6 out of 10 GCCs plan to increase their workforce by at least 25% in the next twelve months
8% of GCCs see their workforce doubling in the next twelve months
13% of GCCs believe that their workforce will grow by at least 50% in the next twelve months
Spurt in service demand from key global markets is the reason for about 34% of GCCs to boost hiring
Expansion of skill capacity has been cited by 27% of GCCs as the factor behind increase in hiring
Hiring for new skills is the priority for about
12% of GCCs
RPO (Recruitment Process Outsourcing) is the chosen mode of recruitment for nearly 22% of GCCs
Build-Operate-Transfer is preferred by 20% of GCCs as a hiring model
From skills in demand to roles that pay well, from inclusivity in hiring to common modes of employment, explore the impact of GCCs on Indian talent and vice versa.
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