Most companies often spend months perfecting their customer journey maps, tracking every touchpoint, interaction, and moment of delight. But when
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Most companies often spend months perfecting their customer journey maps, tracking every touchpoint, interaction, and moment of delight. But when
If you have applied for a job in recent years, there’s a good chance your first interaction wasn’t with a
So you’re in an interview. You worked hard for this. The resume is perfect, the cover letter is solid, and
Performance appraisals are considered an organization’s report card on its employees or a reflection of their performance for them. But
India’s Global Capability Centers are witnessing a transformational shift. In 2025, they’re no longer tucked behind the curtain as cost-saving
Global Capability Centers (GCCs) are widely considered the cornerstone of India’s economic growth journey, shifting from their previous function of
India’s GCC landscape has undergone a transformational shift. Once known as a back-office operation, it has now emerged as the
With the rise of remote work, the workforce dynamics have changed significantly over the recent years. Companies are shifting towards
The recruitment landscape is on a transforming spree, owing to the swift advancements in Artificial Intelligence capabilities. To stay ahead
As workplace dynamics continue to evolve, hiring managers’ emphasis on diversity and inclusion has been more critical than ever. Picture