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About Us

Digital at Heart

Digital at Heart

In 2007, there was a reason we chose to abbreviate Next Level Business as our company name. Taking your business to the next level is at the very heart of our culture. Every one of our 3500+ Technology and Process Experts and 750+ Back office Crew are constantly striving to create a competitive advantage for your business through digital transformation solutions.

Customer in Mind

Customer in Mind

Our validated network of hard-to-find industry experts have been in your shoes. They know every aspect of your business, across customer experience, procurement, manufacturing, sales, service, human resources, and finance. They have seen long established companies go out of business because they had failed to innovate, and they have been a part of new-age startups that have shaken industries to the core, through technology innovation. It’s the law of the jungle out there, and they are the hunters.

Nimble in Spirit

Nimble in Spirit

If there is only one rule these hunters know well, it is this – adapt or die. Technology does not wait for you. It is constantly changing and the only way to keep up, is to stay ahead. Our experts will not only create a framework for change management, but will also lead your technology revolution with functional, technical, and analytical solutions, at a pace that will leave your competition behind.

OUR COMMITMENT AND APPROACH

As a global company that prides on providing Next Level business solutions to clients, NLB Services recognizes the necessity to understand and meet the needs of clients in a diverse market.

And to solve those client needs and challenges, we need diverse global and local talent. With global offices & teams, embracing diversity and inclusion is not just the right thing to do but it is also very good business sense. In fact at NLB, diversity is a source of talent in its own right, reflecting the diverse client base as well.

The unprecedented pace at which urbanization and digital acceleration are changing our world and the ways we operate and interact has opened up new opportunities. At NLB, we are working to build a great workplace to harness these opportunities with diverse talent thinking differently and applying varying approaches to problem solving.

We provide this transformative value to our people, our clients and society through next level outcomes of productivity and performance.

Diversity

NLB Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion into every facet of our business. Our Diversity & Inclusion Vision Statement challenges us to maximize the power of diversity and inclusion to drive innovation, superior business results and sustainable competitive advantage.

NLB’s Diversity And Inclusion Statement
At NLB Services, our rich diversity make us stronger, smarter and innovative, which helps us better serve and meet the need of our clients. Our workforce reflect the communities in which we work and serve. Being diverse and inclusive is who we are, valuing, respecting, and empowering people.  At NLB, we go beyond profit to make a positive impact on society.

Equal Opportunity Statement
NLB Services is an equal access/equal opportunity employer and does not discriminate on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other classification prescribed by applicable law.

Certification

SUPPLIER DIVERSITY STATEMENT

NLB Services is a reliable and innovative IT solutions provider, helping clients achieve their IT objectives. NLB is a certified Minority Business Enterprise (MBE) under the guidelines of the National Minority Supplier Development Council, Inc. (NMSDC), and is a proud member of the Georgia Minority Supplier Development Council (GMSDC). Our diverse status allows you to meet your company’s diversity requirements.

Sachin Alug

Chief Executive Officer

Sachin has over 10 years experience in the global information technology and business process outsourcing industry, managing divisions and…

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Bhaskar Banerjee

President – Americas

Bhaskar has 20+ years of experience with management consulting, information technology and outsourcing companies leading strategic accounts, process innovation,…

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Nikhil Anand

Senior Vice President - Operations

Nikhil has 15+ years of diverse experience with IT services and outsourcing companies delivering projects and driving business excellence…

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Tim Norton

Advisory Board Member

Tim has 40 years of IT leadership experience with GE and UPS providing strategic management of external resourcing programs,…

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Ken Taormina

Advisory Board Member

Ken has over 40 years of experience as an operating executive and board member. In his advisory role, Ken…

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