How the PaceRPX solution of NLB Services helped a $5 billion global tech services company streamline the recruitment process

About the Client

The $5 billion global tech services company helps businesses across regions with its end-to-end solutions. With its broad domain expertise, it helps companies experience tangible business outcomes seamlessly. Integrating tech services to deliver innovative solutions, the client strives to solidify its presence across industries.

Highlights

hires/month target achieved within 4 months
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calendar days recruitment cycle time hona
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CSAT score attained
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The Need for Change | Challenges Encountered

Amid the highly competitive market scenario, it was difficult to be a step ahead of the competitors. Hiring the right talent was one of the most important aspects. To meet the fast-changing business needs, the client needed to fasten up the recruitment process seamlessly.

Moreover, the client needed a data-driven approach that could help them analyze results and enhance performance in a long run. The high cost of recruitment was another challenge, followed by factors needed to retain skilled professionals

Business Goals

  • Identify and attract high-quality talent
  • Streamline the hiring process
  • Enhance candidate experience

The Solution That Changed Everything

As the company witnessed high hiring costs, the team was looking for a solution that could streamline the entire process while boosting hiring efficiency quickly. The dedicated solution of NLB Services helped the client achieve its goals efficiently.
  • Our team of experienced recruiters got into the action and helped the client scale up to full volume within 3 months.
  • NLB Services leveraged ClearedTalent for high-volume skill areas. Moreover, the team worked in close collaboration with the client’s business teams to maximize efficiency and minimize errors.
  • NLB Services deployed data-rich dashboards to identify issues quickly and resolve them promptly.

Business Impact and Results

After joining hands with NLB Services as its recruitment partner, the client was able to notice desired results in a short period of time. The hire-to-submission ratio improved from 1:6 initially to 1:3

The client accomplished to reduce the cycle time to 15 calendar days within just 3 months. Additionally, the client reached a target of 250 hires a month within just 4 months. The simplified recruitment process also boosted the brand reputation and enhanced the candidate experience recruitment process with a CSAT score of 4.2.

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    Experts at Work

    What began as an outcome-based project, where the outcome was defined and managed by the customer and NLB was only assigned to provide resources, transformed into a game-changer in the client-NLB relationship.

    We initially deployed a team of 15 expert recruiters, which was quickly ramped up to 30, thanks to the size of our recruitment engine
    We leveraged our AI-based recruitment engine to identify and screen active and passive talent available in the market much before the delivery timelines
    We implemented an agile, scalable and flexible Recruiters on-Demand (ROD) model to help the client find qualified, vetted talent for all open requisitions
    Our focused, structured and dashboard-driven approach helped maintain transparency, built client confidence and resulted in timely project realization

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