Product Owner - NLB Services
US, GA - Atlanta, Atlanta
Position Type: 4
Job ID: 23-00533
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Heavy Tech Experience

The Manager, Data & Tech Enablement will be responsible for launching a centralized Project Development Office (PDO) with strategic leadership of project and product managers and developing the technology, data reporting functions to support the intake and approval processes of over 250 projects annually. The Manager, Data & Tech Enablement will need to engage Client senior leaders, and cross functional teams and enterprise stakeholders to align each project goals with Client KPIs and Scorecard along with Company and CXD initiative and goals.

Launch a centralized Client Field Support Project Development Office responsible for intake, prioritization, and aproval of over 250 annual projects across three teams.
Design, architect and lead the development of a tracking application and Field Support PDO team reporting platform using new technologies such as AWS, Python, etc.
Works collaboratively with cross functional teams to apply established processes and create new analytical processes on diverse datasets to deduce insights.
Define, design, and lead the development of new streamlined tools, team roadmap and alignment of each project to the Client scorecard and KPIs
Consult with divisional leaders, employees from all levels of the organization, PMO, change management COE, Finance, and IT to deliver seamless support to project teams.
Based on direction from the Field Support organization, lead the development of tactical plans and supporting project management technology and data enablement tools for project intake, prioritization, approval, and provide recommendations for solutions.
Develop consistency in practices, policy development, and processes for project management governance including development of reporting dashboards for project status tracking.
Ensure all projects are aligned with Airport Customer Services and Airline goals and objectives.
Support and guide project teams in developing business requirements and RFPs for technology projects including support with capital plan development.
Develop and validate tracking & reporting systems for Field Support projects with clear alignment on how each project support the Client Scorecard and KPIs
Working closely with the change management COE, Client Learning and HR Learning to develop and deliver project management and change management training focused on streamlined PM methodologies and consistent templates for each project.
Create metrics and expand reporting to provide data for decision-making and prevention. Track effectiveness of solutions with periodic follow up meeting with Field Operations VPs, Client Field Support Senior Leadership team, enterprise stakeholders.
Proactively consult, coach and educate employees and leaders on policies and guidelines, enabling decision making processes that foster a fair and equitable project review and approval.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to
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