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SOLUTIONS FOR A
GLOBAL BUSINESS

There is a demand for reliable, accessible and real-time data across customers, partners and governments today. We can deliver an integrated Sales or VAT solution globally. Our tax team can provide project management support, full implementation ownership, or just a few extra hands when needed. Our BPO team can handle the details you don’t have time for, invoiced tax validation, exemption certificate renewals, and audit research.

Success Stories

Finance Adding Intelligence to Implementations
Problem
  • A conglomerate with diverse business interests and a Major Insurance Provider wanted to implement Indirect Tax Engine in a R12 environment, where the consultants use the existing eBTax framework to define Regime-to-Rate Flows, and thereby map all applicable scenarios for procurement and sales processes.
Solution
  • NLB Services, in partnership with Thomson Reuters, played an instrumental role right from Unit Testing, UAT, till post production and the stabilization period.
Result
  • Seamless implementation with ZERO escalations, 100% adherence to timeline, 100% of Priority 1& 2 tickets were closed within agreed timelines et al.
Manufacturing Reviewing Processes to Reduce Costs
Problem
  • A Medical Equipment Manufacturer concerned about the labor involved in manually tracking and updating 30,000 Exemption Certificates, asked NLB Services to review their client on-boarding and invoicing process end to end.
Solution
  • NLB Services recommended how to better utilize their existing software licenses and how to improve coordination with their IT department, to make sure any
    recommendations were in line with the technology priorities of the client.
Result
  • Client is evaluating the provided options looking towards an implementation next year.
Technology Achieving Integration to Achieve Synergy
Problem
  • A Globally Diversified Technology Conglomerate wanted to upgrade Native SAP RFC integration to OneSource Global Next, and integrate S4H (S4 HANA) to Global Next via SOA, so that it seamlessly worked with Global Next and their configuration of OneSource Determination.
Solution
  • NLB Services partnered with Thomson Reuters to complete a multi-SBU upgrade of OneSource Tax Engine Solutions that ticked all their boxes.
Result
  • Solution implemented on time and within budget. With Global Next, client now has the ability to manage the entire transaction tax environment with minimal custom programming or IT department involvement. This latest version enhances SAP’s tax structure to support global tax automation and reduce changes to SAP and custom coding requirements by up to 90%.
NLB’s Indirect Tax Practice works with you to quantify each of these real costs and recommend a solution that drives the greatest return on the time and expense invested in modernization. Our recommendations will consist of both technology solutions integrated with your ERP and organizational design that focuses expensive labor where there is the greatest savings.

Our Approach

Integrated ERP: We optimize the manufacturing and retail supply chain by integrating the clients’ existing ERP solutions with GTM solutions such as Thomson-Reuters, and assimilating SAP and ERP backgrounds with partners that specialize in tariffs, trade restrictions and indirect taxes.

Six Sigma Focus: NLB brings a Six Sigma approach to your project to identify opportunities for additional savings and efficiency.

E-commerce: Supporting an online community of clients, vendors and partners has become increasingly necessary today.
NLB brings expertise in enabling your existing ERP while partnering with clients who are just starting to take parts of their operations online.

We provide end-to-end tax technology solutions that keep you on track.

Our Process

Exemption Certificate Management

Local and central governments of the world continue to rely on indirect tax as an important source of revenue. They continually change their indirect tax structures and tax rates to adapt to their changing local economies and fiscal demands. As a result, taxpayers continue to invest substantial resources into maintaining tax compliance and incur substantial costs when they fail to do so.

NLB’s Indirect Tax Practice focuses on minimizing those inevitable costs by providing guidance on the top three cost drivers.

  • Labour Cost
    Given the complex process of managing the tax liabilities of individual customers, how can a taxpayer utilize existing tax software to reduce the human effort required to track the validity of every Tax Exemption Certificate submitted by each customer? Our Automation and Customer Self Service solutions are key to keeping your organizational support costs in check.
  • Accounts Receivables
    There is a measurable cost to delays in customer payments due to misapplication of tax. Working with the AR Team, we determine where these costs are the highest, and which customer or jurisdiction offers the greatest opportunity to improve payment terms.
  • Penalties
    Delays in tax payments due to misapplication of tax rules lead to real and measurable penalty costs. Working with the AP or Compliance Team we determine where these costs are the highest.

Trading in the new world

Brexit, trade sanctions imposed by the US and EU against Russia and ongoing tariff renegotiations with China and North America, all contribute to a challenging environment for global trade professionals. NLB Services sees the following industry shifts as the most impactful on industries in 2018 and beyond, and as an opportunity to adapt rapidly to the changing trade scenario.
We have seen a rapid increase in online e-commerce in recent years. In 2017, almost 7000 stores closed in the US, with 1400 more closures announced in 2018. As a result, 65% of surveyed retailers plan to implement e-commerce sales channels.
With the demise of the Trans-Pacific Partnership, the current US administration’s position on NAFTA, Brexit, and renewed focus on country-to-country trade agreements, there is likely to be exponential increase in complex global trade in the coming years.
The increase in e-commerce and the shift from global multi-party trade agreements has resulted in retailers and manufacturers now having an increasingly large number of options; in terms of suppliers, product quality and overall supply chain logistics.
Today’s Global Trade Challenges
Brexit, trade sanctions imposed by the US and EU against Russia and ongoing tariff renegotiations with China and North America, all contribute to a challenging environment for global trade professionals. NLB Services sees the following industry shifts as the most impactful on industries in 2018 and beyond, and as an opportunity to adapt rapidly to the changing trade scenario.
Retail Apocalypse
We have seen a rapid increase in online e-commerce in recent years. In 2017, almost 7000 stores closed in the US, with 1400 more closures announced in 2018. As a result, 65% of surveyed retailers plan to implement e-commerce sales channels.
Rethinking Free Trade
With the demise of the Trans-Pacific Partnership, the current US administration’s position on NAFTA, Brexit, and renewed focus on country-to-country trade agreements, there is likely to be exponential increase in complex global trade in the coming years.
Product Quality and Compliance
The increase in e-commerce and the shift from global multi-party trade agreements has resulted in retailers and manufacturers now having an increasingly large number of options; in terms of suppliers, product quality and overall supply chain logistics.

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