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Enabled consolidated view of customer data across all functions through MDM solution
for a leading U.S. Financial Institution

Business Needs

Integration of transactions and interactions data across various functions (20 data sources)
Ensuring high data quality required for reliable insights
UI/Workflow for unresolved data issues
Validating unique customers and creation of single view of customers

Client Benefits

%

higher up-sell and cross sell

lower risk incident projected

%

Data quality scores by reducing duplicates and data anomalies

Increase in analytics ROI due to activation of customer and financial analytics

NLB Solution

Master data creation using Talented MDM suite encompassing customer information, transactions and interactions in a single repository
Developed custom UI for data factors
Development and validation of data quality issues