Advisory Archives - NLB Services

Advanced Security Analytics for digital enterprises

My previous blog on Advanced Security Analytics dwelled on a compelling business case for it. Please refer Making the case for Advanced Security Analytics This sequel goes a couple of levels deeper and discusses why such a platform is extremely potent in addressing holistic cyber security challenges in today’s highly[...]

Managing Indirect Tax Reforms

Battling with earnings while dealing with constant changes has become a permanent feature of the Goods and Services (GST) tax in India. Even after crossing the one-year mark, the GST policies in India, for instance, has been modified multiple times, the latest being on 22 December 2018. Clients and[...]

7 Benefits of a Virtual Agent

Our BPO Solutions NLB Services tailors BPO solutions for clients that reduce costs and increase efficiencies. NLB helps companies achieve optimal customer experience by leveraging passionate, domain trained workforce. NLB’s analytical insights into your business performance at lowered costs and at a more efficient productivity level providing 24/7 support. NLB assists[...]

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NLB @ Cable-Tec Expo Oct 22nd – 25th

NLB participated in the Cable-Tec Expo in Atlanta. The conference showcased breakthrough technology and trends in the cable and telecommunications industries. About Cable-Tec Expo Cable-Tec Expo is the industry’s largest cable telecom event in North America.  For more than 30 years, Cable-Tec Expo has combined thought leadership, engineering innovation and deal-making to make[...]

Is it time to Vendor Consolidate…again?

You don’t have to look too far to find companies that have on their list of priorities, a desire to consolidate their vendors.  Similarly, there seem to be a lot of vendors that find themselves as a target of consolidation talk from their clients.  What is interesting is that often this isn’t[...]

Where Does Vendor Management Fit Into Your ITO Organization?

I wanted to share a very insightful article written recently by our advisory board member, Tim Norton. The article featured in Nearshore Americas Weekly Newsletter, describes in a very simple way, the supply-demand dynamics in IT organizations. External Resourcing is an important component of this supply-demand dynamic and if done well, can generate significant value[...]