Professional Project Manager I - NLB Services
US, GA - Atlanta, Atlanta
Position Type: 4
Job ID: 22-51898
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Support operational aspects of the program while identifying key learnings and insights from partners and the overall industry that can be implemented to enhance or improve on the efficiency and ability of the systems in place.
Collaborate with IT on product enhancements and infrastructure projects, as well as research and resolution of customer service escalations.
Manage production of inventory for all sales channels including monitoring stock levels, forecasting needs and managing internal and external partners to manufacture products to strict timelines and specifications.
Work with omnichannel analytics and other teams to support ongoing reporting needs across all channels. Responsible for producing sales and promotions performance reports.
Execute on the Gift Card program's strategic vision to create a best-in-class gift card program.
Work on special projects or other duties as requested.
Practices safety-conscious behaviors in all operational processes and procedures

TITLE - Senior Analyst, Gift Card Product Management

Experience in eCommerce and brick and mortar retail industries; product planning, production, project management, experience required.
Background in business, operations or related fields plus at least 3 years relevant work experience required, with gift card specific experience preferred.
Cross-functional project management background and proven ability to work well with diverse groups in a time sensitive and team environment with minimal supervision.

Proactive, results-oriented and capable of meeting or exceeding deadlines with attention to detail.
Excellent written and verbal communication skills.
Strong project management, attention to detail, analytical, and critical thinking skills.
Proficient PC skills including advanced level knowledge of Microsoft Excel, Word and PowerPoint.
Microsoft Access, Hyperion/BRIO, or other database access skills highly desired.
Must be performing satisfactorily in current position or better.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to
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