Operations Research Analyst I - NLB Services
US, GA - Atlanta, Atlanta
Position Type: 4
Job ID: 22-47475
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We are seeking tech-savvy, detailed oriented individuals who are comfortable and proficient in working with Excel files. The role requires extensive reading comprehension, validation, analysis, and filtering of feedback provided to determine the next steps. This role is onsite and works out of the General Offices in Atlanta, GA. Summary of responsibilities (not comprehensive of all tasks): Light data analysis and project tracking Follow up with stakeholders to ensure timely completion of assignments Process customer compliments and complaints, etc. in a timely manner in accordance with established processes Pull and distribute ad hoc reports as needed for cross-divisional stakeholders to support investigations Proactively respond to and act upon time-sensitive matters Practices safety-conscious behaviors in all operational processes and procedures Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job.

What you need to succeed (minimum qualifications): Must be able to work well in a team environment Must be approachable and have strong interpersonal skills Proven ability to manage multiple and shifting priorities in a fast-paced and constantly changing environment Must have proven sound decision-making skills in a high pressure, time critical environment Must possess strong written and verbal communication skills, as well as strong organizational and time management skills Must be proficient with use of standard Microsoft Office applications What will give you a competitive edge (preferred qualifications): Customer Care experience Project management experience Excel experience
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