Exploring different touchpoints across a range of consumer journeys has led to disruptors finding new ways to engage with the customers. They aim to create a highly engaging service experience. To this end, they use future-driven technologies like the Internet of Things (IoT) and Artificial Intelligence (AI). The strategy is trending[...]

Fierce competition, high running costs and inefficient processes result in a struggling business. Outsourcing your back office and certain other operations not only helps your business to grow but also delivers a long list of advantages. Here is how NLB’s outsourcing solution can help grow your business.