Tim Kennedy, Author at NLB Services

Operational Analytics Generates Actionable Insights

NLB services understands the importance of knowing every aspect of our client's business. This output is leveraged by our data scientists and analytics team to make calculated and strategic recommendations to our clients. The value of NLB’s Predictive Analytics to our clients is that actionable insights deliver substantial ROI and cost[...]

7 Benefits of a Virtual Agent

Our BPO Solutions NLB Services tailors BPO solutions for clients that reduce costs and increase efficiencies. NLB helps companies achieve optimal customer experience by leveraging passionate, domain trained workforce. NLB’s analytical insights into your business performance at lowered costs and at a more efficient productivity level providing 24/7 support. NLB assists[...]

NLB @ Cable-Tec Expo Oct 22nd – 25th

NLB participated in the Cable-Tec Expo in Atlanta. The conference showcased breakthrough technology and trends in the cable and telecommunications industries. About Cable-Tec Expo Cable-Tec Expo is the industry’s largest cable telecom event in North America.  For more than 30 years, Cable-Tec Expo has combined thought leadership, engineering innovation and deal-making to make[...]